Zight is a Visual communication platform for screen recording and annotation by Zight, Inc. (formerly CloudApp). This profile pulls together Zight's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Zight, Inc. (formerly CloudApp)
Zight (formerly CloudApp) is a San Francisco-based visual communication platform founded in 2010. The company rebranded from CloudApp to Zight in 2023. The platform provides screen recording, GIF capture, annotated screenshots, and short-form video messaging for teams that communicate visually. Zight is particularly useful for customer support teams, product managers, and developers who need to communicate bugs, walkthroughs, or feedback visually without scheduling a meeting. The platform integrates with Jira, Slack, Zendesk, and other workflow tools to make visual communication part of existing processes.
| Category | Visual communication platform for screen recording and annotation |
| Company | Zight, Inc. (formerly CloudApp) |
| Founded | 2010 |
| Headquarters | San Francisco, California, US |
| Industry | Software Development · Productivity / Visual Communication |
| Team size | ~50-100 |
| Ownership | Private |
| Founder / CEO | Not publicly disclosed |
| Specialties | Screen recording, screenshot annotation, GIF capture, visual bug reporting, async video |
| Website | zight.com |
Find Zight on: Crunchbase · LinkedIn · G2
Zight ratings across the web
Aggregated from the major review platforms. Each links to the source.
Rating breakdown
Per-category scores from G2, ~500 reviews, 2025-2026.
Who uses Zight
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What people say about Zight
Our synthesis across ~500 G2 reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Annotated screenshots are faster to create than writing long explanations for bugs or feedback
- GIF capture is particularly useful for showing UI interactions without a full video
- Instant shareable link after capture eliminates manual upload steps
- Jira and Zendesk integrations make it a natural part of support and engineering workflows
Most cited complaints
- Rebrand from CloudApp to Zight caused some confusion and search difficulty
- Free tier is more limited than Loom's free offering for video communication
- Screen recording quality is good but Loom has a slight edge in polish
What we found testing it
What's great
- Screenshot annotation, GIF creation, and video recording under one tool, covering the full visual communication stack
- 4M+ user base and 4.6/5 on G2 across 1,200+ reviews, one of the most widely adopted tools in this guide
- Team tier at $8/user/mo is the most affordable paid plan in this comparison for teams needing unlimited captures
Watch-outs
- AI transcription and summaries are newer and thinner than Loom or Tella
- Video-first features are weaker than Loom for long-form async. Zight wins on breadth, not depth
- Free tier caps at 25 captures and 1.5 minutes of recording, which runs out fast for a daily-use workflow
Zight funding & ownership
Established visual communication tool with a long customer history (formerly CloudApp since 2010). Competes with Loom in the async video space and with Snagit for screenshot annotation.
Zight features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes |
| HIPAA | No |
| SOC 2 Type II | Yes |
| SSO / SAML | Yes (Pro) |
Integrations: Slack, Jira, Zendesk, Notion, Asana, GitHub, Trello, Google Drive, and Dropbox.
Zight leadership
Zight pricing
| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Occasional use, limited captures |
| Pro | $9.95/user/mo | Unlimited captures, all features |
| Team | $8/user/mo | Teams, collaboration, analytics |
| Enterprise | Custom | Large orgs, SSO, custom integrations |
The catch: Zight charges per user per month. Free: limited captures. Pro: $9.95/user/month (unlimited captures, full annotation). Team: $8/user/month (billed annually for teams). Enterprise: custom.
Zight alternatives & where it appears
Featured in our guides
Zight product changelog
What Zight has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- February 1, 2026
- October 1, 2025
- February 1, 2025
Latest Zight news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- 7 Best Screen Capture Software for Clear Communication - AtlassianFri, 06 Sep 2024
- The 11 best screen recording software in 2025 - ZoomFri, 11 Apr 2025
- Zight can help you annotate and share screenshots - Fast CompanyMon, 24 Jul 2023
- Top 15 Best Screen Recorder Tools in 2025 - AtlassianTue, 26 Nov 2024
- macOS Screen Annotation Tools: What's the best app? - 9to5MacSun, 03 May 2020
- Top tools for video and screen capture on Chromebook devices - AtlassianWed, 03 Jan 2024
Zight FAQs
Is Zight the same as CloudApp?
Yes. CloudApp rebranded to Zight in 2023. It's the same product and company with an updated brand and some new AI features. Existing CloudApp customers were migrated to Zight automatically.
How does Zight compare to Loom?
Zight is stronger for screenshot annotation and GIF capture. Loom is stronger for longer-form async video with features like chapters and engagement analytics. For bug reporting and visual feedback workflows, Zight is often preferred. For team video communication and walkthroughs, Loom wins.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- Zight website — Product and pricing (accessed 2026-09-02)
- G2 Zight reviews — User reviews (accessed 2026-09-02)