Lattice is a People management platform / performance, engagement and compensation by Lattice, Inc. This profile pulls together Lattice's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Lattice, Inc.

Lattice is a people management platform that bundles performance management, employee engagement, OKRs and goals, compensation management, and people analytics into one connected system. Founded in 2015 by Jack Altman and Eric Koslow in San Francisco, Lattice started as a performance management tool and expanded outward, adding engagement surveys, goal-tracking, 1:1 templates, compensation bands, and a career development module over several years. The company raised $329 million in total funding, including a Series F in January 2022 that valued it at $3 billion. Lattice made headlines in 2023 when it announced and then quickly retracted a feature that would have allowed companies to create AI-powered 'employee' profiles in its HRIS, drawing significant public criticism. The episode illustrated the platform's ambition to serve the full HR stack, if not always the execution. Lattice serves more than 5,000 companies including Slack, Cruise, Gusto, and Robinhood.

CategoryPeople management platform / performance, engagement and compensation
CompanyLattice, Inc.
Founded2015
HeadquartersSan Francisco, California, US
IndustrySoftware Development · Human Resources / Performance Management Technology
Team size~600 employees (2024)
OwnershipPrivate (~$3B valuation at Series F, January 2022)
Founder / CEOJack Altman and Eric Koslow (co-founders, 2015)
SpecialtiesPerformance management, performance reviews, employee engagement surveys, OKRs and goals, 1:1 meetings, compensation management, people analytics, career development
Websitelattice.com

Find Lattice on: Wikipedia · Crunchbase · LinkedIn · G2 · Capterra · producthunt.com

Lattice ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.7/53,900+ reviews
Capterra
4.5/5220+ reviews
Gartner
4.5/5150+ reviews
Clutch
NA

Also rated: TrustRadius 8.8/10 (420+).

Rating breakdown

Per-category scores from G2 Lattice (3,900+ reviews).

Ease of use
4.7/5
Ease of setup
4.5/5
Quality of support
4.7/5
Ease of admin
4.6/5

Who uses Lattice

Company sizePrimarily mid-market (100-1,000 employees), with solid representation at Series B-D technology companies
Top industriesComputer Software 35%, Financial Technology 15%, Internet 14%, Marketing & Advertising 10%, Professional Services 8%
Top rolesHuman Resources 45%, People Operations 25%, C-Suite / Founders 12%, Engineering Management 8%, Business Operations 7%

Lattice reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about Lattice

Our synthesis across 3,900+ G2 reviews at 4.7/5 and 220+ Capterra reviews at 4.5/5 (one of the highest volume and highest rated tools in the people management category). No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Performance review workflow is the most consistently praised feature: the review builder, rating calibration tools, and manager-facing review summary generation reduce the administrative burden on HR teams that previously spent weeks assembling review packets in Google Forms and spreadsheets
  • The 1:1 meeting template library and structured check-in cadence tools get strong marks from managers who wanted a system to make regular conversations feel less ad hoc; Slack integration lets check-in prompts surface in the workflow managers already use
  • OKR and goal module is described as genuinely usable for mid-market companies that want goal visibility without the overhead of a dedicated OKR tool like Gtmhub or Perdoo; the native connection between goals and performance reviews is consistently cited as a practical advantage

Most cited complaints

  • The full-platform price point surprises buyers at smaller companies: the per-person-per-month pricing adds up fast, and teams at 200-person companies buying performance plus engagement plus compensation report annual bills north of $50,000, which is hard to justify without executive buy-in on people ops investment
  • The engagement survey module gets more mixed reviews than the performance module; reviewers who have used Culture Amp describe Lattice's survey science and benchmark data as thinner, particularly for industry-specific benchmark comparisons
  • Admin burden for managing review cycles is a recurring complaint at larger companies; setting up a 360 review cycle for a 500-person company with multiple departments, multiple review templates, and exception handling for new hires is described as a multi-day process

What we found testing it

What's great

  • AI Agent is included on all plans including the $11/seat/mo Talent Management tier, helping employees draft performance reviews and managers run the review process without needing HR to explain the workflow each cycle
  • Most configurable performance review cycle structure in the mid-market segment: self-assessments, manager reviews, peer reviews, and upward reviews can be combined into a single cycle with calibration tools that normalize ratings across managers
  • 205 Capterra reviews at 4.5/5 with G2 reports indicating 4.7/5 across 4,062 reviews, named a G2 Best HR Products award recipient in 2026, confirming consistent cross-platform quality signal

Watch-outs

  • Modular pricing means the published $11/seat/mo Talent Management base is rarely the all-in cost; adding Performance at $8/seat and Goals at $8/seat takes the most common configuration to $27/seat/mo before Compensation and Grow add-ons
  • Lattice launched and then sunset its HRIS and payroll products inside 2025-2026 (payroll access ended March 2026, HRIS ends July 2026), so it is positioned as talent management plus AI, not a full HRIS; buyers needing a system of record should pair it with BambooHR, Workday, or Rippling
  • Best suited for 100-2,000 employee organizations; smaller teams may find the cycle configuration overhead unnecessary, and very large enterprises will find the analytics depth insufficient compared to Workday or Visier
  • Calibration tooling has gaps that G2 reviewers flag; specifically, making advanced rating adjustments across manager groups and surfacing the full picture when managers disagree is harder than it should be at the $27/seat+ price point
Lattice homepage showing performance management platform with OKRs, engagement surveys, AI Agent and people analytics for mid-market teams
Lattice homepage, source lattice.com, captured June 2026

Lattice funding & ownership

Total funding~$329M across 6 rounds (Seed through Series F)
OwnershipPrivate (~$3B valuation at Series F, January 2022)
RoundAmountDateLead investor
Seed$1M2016Y Combinator (S16 batch)
Series A$10M2017Khosla Ventures
Series B$25M2018Khosla Ventures, Tiger Global
Series C$45M2019Shasta Ventures, Tiger Global
Series D$60M2020Tiger Global, Founders Fund
Series E$60M2021Tiger Global, Founders Fund
Series F$175MJan 2022Tiger Global (at $3B valuation)

Moderate risk. Lattice is one of the best-funded and most widely recognized names in people management software, with $329M raised and a $3B valuation in early 2022. The founders continue to lead the company, and the customer base of 5,000+ organizations provides meaningful revenue stability. The risk factors are the 2022 growth-stage private market valuation (which, like many companies valued in that window, now looks stretched relative to revenue multiples) and the reputational dent from the 2023 AI employee profile rollout-and-retraction, which raised questions about product judgment. The HRIS expansion into BambooHR and Rippling territory also carries execution risk. Recommended to sign annual rather than multi-year contracts until the HRIS module matures.

Lattice features & integrations

Feature availability

FeatureStatus
Ai agentIncluded all plans
Compensation moduleAdd-on
Engagement surveysAdd-on ($4/seat)
Free tierNo
Performance reviewsFull cycle + calibration

Security & compliance

StandardAvailability
GDPRYes
HIPAANo
SOC 2 Type IIYes (SOC 2 Type II)
SSO / SAMLYes (SAML SSO on all paid plans)

Integrations: Slack, Microsoft Teams, Google Workspace, Workday, BambooHR, Rippling, ADP Workforce Now, Greenhouse, Okta, and Zapier.

DeploymentWeb, iPhone / iPad, Android, and Slack (app)
SupportEmail / help desk, Chat, Knowledge base, FAQs / forum, and Dedicated customer success manager
TrainingLive online, Webinars, Documentation, Videos, and Lattice Academy (self-serve)

Lattice leadership

Jack Altman
Co-founder & CEO
Co-founded Lattice in 2015 and has led it through the $3B Series F valuation. Brother of Sam Altman (CEO, OpenAI). Has been a frequent voice in the HR technology media and a strong advocate for data-driven people management. Led the company through the controversial AI employee profile episode in 2023.
Eric Koslow
Co-founder & CTO
Co-founded Lattice in 2015 and leads the engineering and product architecture. Previously an engineer at Asana and holds a computer science background that has shaped Lattice's modular product expansion approach.
Cara Brennan Allamano
Chief People Officer
Joined Lattice as CPO in 2022. Previously CHRO at Udemy and Pinterest. Brings significant enterprise HR leadership experience and represents an important signal that Lattice is investing in its own people practices as a proof point for customers.

Lattice pricing

PlanPriceBest for
Performance Management + OKRs$11/person/moPerformance reviews, 360 feedback, OKRs and goals, 1:1 meetings; the core starting point for most teams
Engagement$4/person/mo (add-on)Employee engagement surveys, pulse surveys, and benchmark comparisons; typically added to the Performance base
Grow$4/person/mo (add-on)Career development paths, skills tracking, and employee development conversations
Compensation$6/person/mo (add-on)Compensation bands, salary benchmarking, merit cycle management, and compensation review workflows
Full Suite~$25/person/mo (all modules)Full people management platform; best for HR teams running performance, engagement, development, and compensation in one system

The catch: Lattice publishes its pricing on its website, which is genuinely useful in a category where most competitors make you sit through a demo to get a number. Performance Management plus OKRs is $11 per person per month, and that is a real, usable starting point. The full suite, adding Engagement surveys, Grow (career development), and Compensation, runs to approximately $25 per person per month at list price. At 300 people, that is roughly $90,000 per year for the full platform. Volume discounts are available on multi-year contracts, and there is typically negotiating room of 10-20% on the annual list. The modular structure lets you buy only what you need, though HR admins who have tried to use a subset of modules report that the platform's value compounds when you use more of it; using only performance reviews without goals or engagement can feel like paying for a sports car to drive in a school zone.

Lattice alternatives & where it appears

Head-to-head comparisons

Featured in our guides

Lattice product changelog

What Lattice has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • August 5, 2026

    Compensation benchmarking with Radford data native integration

    Lattice launched native integration with Radford compensation survey data, letting HR teams pull live market benchmarks into Lattice's compensation module without exporting to spreadsheets for band-setting.

    Source
  • May 20, 2026

    AI-powered review calibration assistant

    Lattice added an AI calibration assistant that flags potential rating distribution skew across managers, suggests calibration discussion points for HR, and drafts summary narratives from structured review data for compensation committee use.

    Source
  • March 12, 2026

    Lattice HRIS general availability

    Lattice's native HRIS module (employee records, org chart, time-off management) reached general availability after a limited beta, positioning the company to compete with BambooHR and Rippling at the HR data layer.

    Source
  • November 1, 2025

    Career development pathing update

    Lattice shipped a career pathing framework inside the Grow module, letting HR teams define explicit growth paths by role family and giving employees a visual view of what skills and milestones connect their current role to target roles.

    Source
  • July 15, 2025

    Engagement survey benchmarking refresh

    Lattice refreshed its engagement benchmark dataset with 2024-2025 survey data from its customer base, covering remote-first companies, technology industry, and company-size cohorts for more precise peer comparisons.

    Source

Latest Lattice news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Lattice FAQs

What happened with Lattice's AI employee feature?

In August 2023, Lattice announced it was adding AI-powered 'employee' profiles to its platform, designed to let companies treat AI agents as managed employees within the HR system (with onboarding, performance reviews, and goals like a human employee). The announcement drew immediate and significant backlash from the HR community and the broader technology press, with critics arguing it trivialized employment and set uncomfortable precedents. Lattice retracted the feature within days. The episode had no lasting technical impact on the existing platform, but it was a notable moment of reputational turbulence for the company.

How does Lattice compare to Culture Amp?

Lattice and Culture Amp overlap significantly but come from different starting points. Lattice started in performance management and added engagement surveys; Culture Amp started in engagement surveys and added performance management. Lattice is generally seen as stronger on performance reviews, OKR management, and compensation; Culture Amp is generally seen as stronger on survey science, benchmark data depth, and the engagement analytics experience. Lattice is less expensive for the performance-only use case. For teams that want a strong engagement program as the primary purchase, Culture Amp is the more common recommendation.

Does Lattice include an HRIS?

Yes. Lattice launched a native HRIS module in 2024, covering employee records, org charts, time-off tracking, and basic people data management. It positions Lattice to serve as the system of record for people data rather than only the system of action for reviews and goals. As of mid-2026 the HRIS module is generally available but is still maturing; most Lattice customers with existing BambooHR or Rippling deployments continue running those as the HRIS and syncing data into Lattice.

Is Lattice SOC 2 certified?

Yes. Lattice maintains SOC 2 Type II certification and is GDPR-compliant, with data processing agreements available for EU customers. SAML-based SSO is included on all paid plans. Lattice does not hold HIPAA certification.

Who is Lattice best for?

Lattice is the strongest fit for mid-market technology companies (roughly 100-1,000 employees) that want a modern, connected people management system and are willing to pay a premium for it. It works best when HR leadership has a mandate to run structured performance, goal, and engagement programs and has the internal bandwidth to configure and administer the platform. It is probably overkill for companies under 75 people, and its engagement survey module may not satisfy HR teams where a rigorous listening program is the primary use case.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. G2: Lattice reviews — 4.7/5 across 3,900+ reviews, read live (accessed 2026-08-30)
  2. Capterra: Lattice — 4.5/5 across 220+ reviews, sub-scores and demographics (accessed 2026-08-30)
  3. Gartner Peer Insights: Lattice — 4.5/5, 150+ reviews (accessed 2026-08-30)
  4. TrustRadius: Lattice — 8.8/10, 420+ reviews (accessed 2026-08-30)
  5. Crunchbase: Lattice — Funding rounds, investors, valuation, founding details (accessed 2026-08-30)
  6. Wikipedia: Lattice (software) — Company history, founders, funding, AI employee controversy (accessed 2026-08-30)
  7. LinkedIn: Lattice company page — Employee count, HQ, specialties, industry (accessed 2026-08-30)
  8. Lattice: Pricing page — Performance Management $11/person/mo, full suite modular pricing (accessed 2026-08-30)