Mattermost is an Open-source team messaging and collaboration platform by Mattermost, Inc. This profile pulls together Mattermost's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Mattermost, Inc.

Mattermost is a Palo Alto-based open-source team messaging platform founded in 2015 by Ian Tien and Corey Hulen. Built as a self-hosted alternative to Slack, Mattermost is particularly popular in government, defense, healthcare, and financial services where data sovereignty and on-premises deployment are required. The platform provides channels, direct messages, file sharing, search, integrations, and compliance features (audit logs, E2E encryption, eDiscovery). Mattermost raised $50M in Series B funding in 2019 and is used by organizations including the U.S. Department of Defense, Red Hat, and Samsung. The platform serves security-conscious organizations that need Slack-like functionality without sending data to Slack's cloud.

CategoryOpen-source team messaging and collaboration platform
CompanyMattermost, Inc.
Founded2015
HeadquartersPalo Alto, California, US
IndustrySoftware Development · Team Collaboration
Team size~300-500
OwnershipPrivate, Series B ($50M, 2019)
Founder / CEOIan Tien (CEO) and Corey Hulen (CTO)
SpecialtiesTeam messaging, self-hosted deployment, compliance, government/defense, E2E encryption
Websitemattermost.com

Find Mattermost on: Crunchbase · LinkedIn · G2 · Capterra

Mattermost ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.3/5~700 reviews
Capterra
4.3/5~300 reviews
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2 and Capterra, ~1,000 reviews, 2025-2026.

Ease of use
4.2/5
Customer support
4.2/5
Value for money
4.4/5
Features
4.3/5

Who uses Mattermost

Company sizeMid-market to enterprise, government and defense
Top industriesGovernment, defense, healthcare, financial services, tech
Top rolesEngineering teams, IT administrators, security teams, DevOps

Mattermost reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

No reviews yet.
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What people say about Mattermost

Our synthesis across ~1,000 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Self-hosted deployment means your data never leaves your infrastructure
  • U.S. DOD Authority to Operate (ATO) certification is unique in the category
  • Compliance features (audit logs, E2E encryption, eDiscovery) are enterprise-grade
  • Free self-hosted edition with unlimited users is genuinely valuable

Most cited complaints

  • Less polished UX than Slack or Teams for everyday use
  • Mobile apps are functional but not as smooth as Slack
  • Setup and administration complexity is higher than Slack

What we found testing it

What's great

  • Full self-hosted deployment with air-gapped option; defense contractors and financial services orgs run it with zero data leaving the corporate perimeter
  • Open-source core with a real developer API; engineering teams can build custom slash commands, bots, and integrations without platform restrictions
  • LDAP/AD sync, SAML SSO, and MFA enforcement at the Professional tier ($10/user/mo); Slack requires Enterprise Grid for equivalent identity governance

Watch-outs

  • Self-hosting is non-trivial; a production deployment needs an ops person to own initial setup, upgrades, and backups
  • Mobile app experience lags Slack and Teams by about 18 months; push notifications are reliable but the interface is functional rather than polished
  • Smaller app ecosystem; 75+ integrations versus Slack's 2,600+; custom integrations via webhooks are workable but require engineering time
Mattermost homepage showing operational sovereignty and secure collaboration for enterprise and government teams
Mattermost homepage, source mattermost.com, captured May 2026

Mattermost funding & ownership

Total funding$50M+
OwnershipPrivate, Series B ($50M, 2019)
RoundAmountDateLead investor
Seed$3.5M2017Redpoint Ventures
Series A$20M2018Redpoint Ventures
Series B$50M2019y37 Capital

Stable. Strong niche in regulated and security-sensitive industries. Open-source moat with government customer base is durable. Not a high-growth story but a reliable platform.

Mattermost features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAAYes (Enterprise)
SOC 2 Type IIYes (Type II)
SSO / SAMLYes (Professional+)

Integrations: GitLab, GitHub, Jira, Confluence, Zoom, PagerDuty, ServiceNow, Splunk, Jenkins, Kubernetes, and Zapier.

DeploymentCloud (SaaS), Self-hosted (on-premises), and Private cloud
SupportCommunity forums, Email support, and Enterprise support (paid)
TrainingMattermost documentation, Administrator guides, and Community

Mattermost leadership

Ian Tien
CEO & Co-Founder
Government and defense market focus; active on LinkedIn
Corey Hulen
CTO & Co-Founder

Mattermost pricing

PlanPriceBest for
Team (self-hosted)FreeOrganizations that can manage own infrastructure
Professional$10/user/moAdvanced governance, SLA, integrations
EnterpriseCustomAdvanced compliance, E2E encryption, dedicated support

The catch: Mattermost self-hosted Team Edition is free with unlimited users. Professional: $10/user/month (advanced governance, integrations). Enterprise: custom pricing with advanced compliance features. For cloud-hosted: Professional starts at $10/user/month.

Mattermost alternatives & where it appears

Featured in our guides

Mattermost product changelog

What Mattermost has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • February 1, 2026

    Mattermost AI Copilot

    AI-powered thread summarization and action item extraction.

    Source
  • October 1, 2025

    Calls improvements

    Enhanced voice/video calling with screen share and recording.

    Source
  • February 1, 2025

    Playbooks v2

    Structured workflow automation for incident response and compliance.

    Source

Latest Mattermost news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Mattermost FAQs

Is Mattermost a good Slack replacement?

For security-conscious organizations that need self-hosted deployment, Mattermost is the best Slack alternative. For general commercial use, Slack has better UX, more app integrations, and is easier to administer. Mattermost wins when data sovereignty is non-negotiable.

Is Mattermost HIPAA compliant?

Yes, with the Enterprise plan. Mattermost offers E2E encryption, audit logs, and BAA support for healthcare organizations.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. Mattermost website — Product and pricing (accessed 2026-09-02)
  2. G2 Mattermost reviews — User reviews (accessed 2026-09-02)