JumpCloud is an Open directory platform for cloud-first IT management by JumpCloud Inc. This profile pulls together JumpCloud's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About JumpCloud Inc.
JumpCloud is a Louisville, Colorado-based open directory platform founded in 2012 by Rajat Bhargava and Greg Keller. The platform provides a cloud-native alternative to Microsoft Active Directory and on-premises LDAP servers, managing user identities, devices (Mac, Windows, Linux), SSO, MFA, and network access from a single cloud console. JumpCloud is particularly popular with SMBs and mid-market companies that are primarily cloud-first and want to avoid the complexity of managing on-premises Active Directory infrastructure. The company raised $159M in Series F funding in 2021 at a $2.56B valuation and has over 180,000 organizations using the platform.
| Category | Open directory platform for cloud-first IT management |
| Company | JumpCloud Inc. |
| Founded | 2012 |
| Headquarters | Louisville, Colorado, US |
| Industry | Software Development · IT Management / Identity Security |
| Team size | ~700-1,000 |
| Ownership | Private, Series F ($159M, 2021, $2.56B valuation) |
| Founder / CEO | Rajat Bhargava (CEO) and Greg Keller |
| Specialties | Directory services, SSO, MFA, device management (MDM), LDAP, RADIUS, zero trust |
| Website | jumpcloud.com |
Find JumpCloud on: Crunchbase · LinkedIn · G2 · Capterra
JumpCloud ratings across the web
Aggregated from the major review platforms. Each links to the source.
Rating breakdown
Per-category scores from G2 and Capterra, ~3,000 reviews, 2025-2026.
Who uses JumpCloud
JumpCloud reviews from Topickz readers
Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.
Be the first to review JumpCloud. Your honest take helps the next buyer decide.
Review JumpCloud
Your honest take, in about two minutes. We verify each review before it publishes.
Review submitted. You're entered!
Your giveaway entry token:
Screenshot this token and keep it safe. We draw 10 winners every month and email them, so watch the inbox for the email you entered with. Your review is showing below now and goes live once our editors verify it. Terms.
What people say about JumpCloud
Our synthesis across ~3,000 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Best cloud-native Active Directory replacement for small IT teams
- Mac, Windows, and Linux device management in one platform (rare at this price)
- Free tier for 10 users is genuinely useful for very small companies
- LDAP, RADIUS, and SAML support covers almost every integration scenario
Most cited complaints
- Learning curve for advanced features like Conditional Access policies
- Reporting and compliance export features could be more robust
- Some users report agent reliability issues on Windows
What we found testing it
What's great
- The only platform in this list that combines cloud directory, SSO, MFA, MDM, and password management in a single per-seat price; no additional MDM contract needed
- Free for 10 users and 10 devices permanently, the most generous IAM free tier in the comparison
- Cross-platform device management (Windows, macOS, Linux) from the same console that handles identity, which halves the number of tools an IT team of two has to run
Watch-outs
- App catalog depth falls short of Okta at scale: JumpCloud's SSO package covers thousands of apps, but the long tail of SCIM-based provisioning for niche SaaS tools hits gaps faster than Okta
- The UI, while functional, lacks the polish of Okta or Microsoft Entra; advanced policy configuration requires more manual JSON-level work than competing products
- Above 500 seats, most security teams graduate to dedicated Okta plus Intune/Jamf for the depth of controls; JumpCloud is the right fit from free to roughly 500 seats
JumpCloud funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| Series C | $30M | 2018 | Foundry Group |
| Series D | $100M | 2019 | General Atlantic |
| Series E | $75M | 2020 | H.I.G. Growth |
| Series F | $159M | 2021 | General Atlantic |
Very strong. $2.56B valuation, 180K+ organizations, and a clear product-market fit in cloud-first IT. Active Directory replacement is a massive market opportunity.
JumpCloud features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes |
| HIPAA | Yes (with BAA) |
| SOC 2 Type II | Yes (Type II) |
| SSO / SAML | Yes (SAML, OIDC, LDAP) |
Integrations: Google Workspace, Microsoft 365, AWS, Okta, Slack, Zoom, GitHub, Salesforce, Workday, BambooHR, and Rippling.
JumpCloud leadership
JumpCloud pricing
| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Up to 10 users and 10 devices |
| Plus | $9/user/mo | SSO, MFA, directory services |
| Business | $19/user/mo | Device management, full platform access |
| Enterprise | Custom | Large orgs, dedicated support, SLAs |
The catch: JumpCloud charges per user per month. Free: 10 users, 10 devices. Plus: $9/user/month (SSO, directory). Business: $19/user/month (all features). Enterprise: custom. A 50-person company on Business pays $950/month.
JumpCloud alternatives & where it appears
Featured in our guides
JumpCloud product changelog
What JumpCloud has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- February 1, 2026
- October 1, 2025
- February 1, 2025
Latest JumpCloud news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- Cloud directory service JumpCloud raises $159M in late-stage round at $2.56B valuation - SiliconANGLEMon, 13 Sep 2021
- JumpCloud Brings Zero-Touch Provisioning to the Mac - DevOps.comTue, 16 Mar 2021
- Why is JumpCloud's co-founder visiting Bengaluru? - analyticsindiamag.comWed, 24 Dec 2025
- JumpCloud MDM review: support for multi-factor authentication - TechRadarTue, 21 May 2024
- I Tested 6 Best Single Sign On (SSO) Software in 2026: Here’s My Take - G2 Learning HubWed, 05 Aug 2026
- Strategies for Becoming an Effective Sales Engineer - Built InTue, 07 Apr 2020
JumpCloud FAQs
Is JumpCloud a replacement for Active Directory?
Yes, for cloud-first companies. JumpCloud provides the same user and device management functions as Active Directory but deployed in the cloud without on-premises servers. It's particularly well-suited for companies that are primarily using Macs and cloud apps.
How does JumpCloud compare to Okta?
JumpCloud provides device management (MDM) in addition to identity, which Okta does not. Okta has a stronger enterprise SSO ecosystem. JumpCloud is better for SMBs managing endpoints; Okta is better for large enterprises focused on SSO and workforce identity.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- JumpCloud website — Product and pricing (accessed 2026-09-02)
- G2 JumpCloud reviews — User reviews (accessed 2026-09-02)