Hightouch is a Reverse ETL and data activation platform by Hightouch, Inc. This profile pulls together Hightouch's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Hightouch, Inc.

Hightouch is a San Francisco-based reverse ETL and data activation platform founded in 2020 by Tejas Manohar, Josh Curl, and Kashish Gupta. Reverse ETL is the practice of syncing data from your data warehouse (BigQuery, Snowflake, Redshift) into operational tools like Salesforce, HubSpot, Marketo, and customer.io. Hightouch removes the need for engineering to write custom sync pipelines by providing a no-code/low-code interface for data teams to define and manage syncs. The platform has expanded into AI Decisioning, which uses warehouse data to make personalized decisions at scale. Hightouch raised $40M in Series B funding in 2022 and serves data teams at companies including Spotify, PetSmart, and Retool.

CategoryReverse ETL and data activation platform
CompanyHightouch, Inc.
Founded2020
HeadquartersSan Francisco, California, US
IndustrySoftware Development · Data Infrastructure
Team size~100-200
OwnershipPrivate, Series B ($40M, 2022)
Founder / CEOTejas Manohar (CEO), Josh Curl, Kashish Gupta
SpecialtiesReverse ETL, data activation, warehouse sync, CDP alternative, AI decisioning
Websitehightouch.com

Find Hightouch on: Crunchbase · LinkedIn · G2

Hightouch ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.6/5~100 reviews
Capterra
NA
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2, ~100 reviews, 2025-2026.

Ease of use
4.5/5
Customer support
4.7/5
Value for money
4.4/5
Features
4.6/5

Who uses Hightouch

Company sizeMid-market to enterprise (50-5,000 employees)
Top industriesSaaS, e-commerce, fintech, retail, media
Top rolesAnalytics engineers, data engineers, RevOps, marketing ops

Hightouch reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

No reviews yet.
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What people say about Hightouch

Our synthesis across ~100 G2 reviews and data engineering community discussion, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Eliminates dozens of custom sync pipelines with a no-code interface data teams can maintain
  • Excellent Snowflake and BigQuery support with incremental sync strategies
  • Customer support is consistently praised as responsive and technically knowledgeable
  • dbt integration lets analytics engineers use their existing models as sync sources

Most cited complaints

  • Pricing scales quickly as you add more sources and destinations
  • Complex transformation logic still needs SQL or dbt models
  • Some destinations have sync limitations compared to building custom pipelines

What we found testing it

What's great

  • Warehouse-native architecture means your Snowflake or BigQuery is the source of truth; no data copy, no second storage bill
  • AI Decisioning layer added in late 2025 lets marketers run lifecycle campaigns directly from warehouse models without SQL
  • 250+ destination connectors with sync-based pricing (pay per active sync, not per MTU or profile count)

Watch-outs

  • Requires an existing data warehouse with mature dbt models; not viable for teams without a data engineer
  • Growth plan starts at $1,000/mo; the jump from Free (2 syncs) to production is steep
  • Younger ecosystem than Segment; some niche connectors require custom work or a Zapier bridge
Hightouch composable CDP homepage showing AI-driven marketing platform and warehouse-native activation tagline
Hightouch homepage, source hightouch.com, captured May 2026

Hightouch funding & ownership

Total funding$40M+
OwnershipPrivate, Series B ($40M, 2022)
RoundAmountDateLead investor
Seed$2.5M2021Bain Capital Ventures
Series A$12M2021Bain Capital Ventures
Series B$40M2022Sapphire Ventures

Well-funded in a growing category. Reverse ETL / data activation is becoming core data infrastructure. Strong team with Segment pedigree. Long-term viability is solid.

Hightouch features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAAYes (Business+)
SOC 2 Type IIYes (Type II)
SSO / SAMLYes (Pro+)

Integrations: Snowflake, BigQuery, Redshift, Databricks, Salesforce, HubSpot, Marketo, customer.io, Braze, Intercom, Slack, Google Ads, Facebook Ads, and Klaviyo.

DeploymentCloud (SaaS)
SupportEmail support, Slack support (paid), and Enterprise support
TrainingHightouch documentation, dbt integration guides, and Community Slack

Hightouch leadership

Tejas Manohar
CEO & Co-Founder
Former Segment; strong data community thought leadership
Josh Curl
CTO & Co-Founder
Kashish Gupta
Co-Founder

Hightouch pricing

PlanPriceBest for
Free$0/moSingle source, evaluation
StarterCustomSmall data teams, 2-5 destinations
BusinessCustomMid-market data activation
EnterpriseCustomHigh volume, SLAs, governance

The catch: Hightouch charges based on synced rows and destinations. Free: 1 source, limited rows. Business: custom pricing starting around $500-$1,000/month. Enterprise: custom. Costs scale with data volume and number of operational tool destinations.

Hightouch alternatives & where it appears

Featured in our guides

Hightouch product changelog

What Hightouch has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • February 1, 2026

    AI Decisioning GA

    AI-powered personalization decisions at scale using warehouse data.

    Source
  • October 1, 2025

    Audience Hub

    No-code audience building tool for marketers over warehouse data.

    Source
  • February 1, 2025

    Alerting and monitoring

    Sync health monitoring and alerting for data engineering teams.

    Source

Latest Hightouch news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Hightouch FAQs

What is reverse ETL?

Reverse ETL is the process of syncing data from your data warehouse back into operational tools (CRM, marketing automation, ad platforms). Traditional ETL moves data into warehouses; reverse ETL activates that warehouse data in tools your teams actually use.

How does Hightouch compare to Census?

Hightouch and Census are the two leading reverse ETL platforms. Hightouch has slightly stronger enterprise features and AI Decisioning capabilities. Census has a strong dbt integration and comparable core sync capabilities. Both are solid choices; the decision often comes down to existing tool relationships.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. Hightouch website — Product and pricing (accessed 2026-09-02)
  2. G2 Hightouch reviews — User reviews (accessed 2026-09-02)