GetResponse is an Email marketing and automation platform by GetResponse Sp. z o.o. This profile pulls together GetResponse's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About GetResponse Sp. z o.o.
GetResponse is a Polish email marketing and online marketing platform founded in 1998 by Simon Grabowski in Gdansk. One of the earliest email marketing platforms, GetResponse has evolved from an email tool into a multi-channel marketing platform covering email, SMS, webinars, landing pages, website builder, marketing automation, and live chat. The company serves over 350,000 customers in 183 countries and is one of the larger bootstrapped SaaS companies in Europe. GetResponse competes with Mailchimp, ActiveCampaign, and AWeber for the SMB email marketing segment and differentiates with built-in webinar hosting, which is unique in the category.
| Category | Email marketing and automation platform |
| Company | GetResponse Sp. z o.o. |
| Founded | 1998 |
| Headquarters | Gdansk, Poland (with US office in Wilmington, DE) |
| Industry | Software Development · Email Marketing / Marketing Automation |
| Team size | ~400-600 |
| Ownership | Private (bootstrapped by founder Simon Grabowski) |
| Founder / CEO | Simon Grabowski (CEO) |
| Specialties | Email marketing, marketing automation, webinars, landing pages, SMS marketing |
| Website | getresponse.com |
Find GetResponse on: Wikipedia · Crunchbase · LinkedIn · G2 · Capterra
GetResponse ratings across the web
Aggregated from the major review platforms. Each links to the source.
Rating breakdown
Per-category scores from G2 and Capterra, ~1,600 reviews, 2025-2026.
Who uses GetResponse
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What people say about GetResponse
Our synthesis across ~1,600 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Built-in webinar hosting is unique at this price point
- Strong deliverability rates across major ISPs
- Landing page builder included (saves a separate tool)
- Long-established platform with good deliverability reputation
Most cited complaints
- Automation builder less intuitive than ActiveCampaign
- UI and design templates feel dated vs. newer competitors
- Support quality has been inconsistent in recent reviews
What we found testing it
What's great
- Webinar hosting included natively at the Creator tier ($69/mo); no separate Zoom Webinar license needed, which saves $100-$200/mo for teams running monthly webinars
- Starter plan at $19/mo includes unlimited emails, autoresponders, landing pages, and 24/7 chat support; the feature-to-price ratio beats Mailchimp's Standard at the same price
- 18% discount on annual billing with no feature lock-in; every tier scales smoothly from 1K to 100K contacts without jumping to a different product tier
Watch-outs
- 4.3/5 on G2 across 1,116 reviews; automation builder depth lags ActiveCampaign at the same price, particularly for multi-branch conditional flows
- Starter plan caps AI features at 3 uses and limits automation to one workflow; meaningful automation requires the Marketer plan at $59/mo
- Customer support quality varies; free trial users consistently report slower response times vs. paying customers on the same support channel
GetResponse funding & ownership
Extremely stable. 25+ years of profitable operation, bootstrapped, no VC/PE pressure. 350K+ customers. One of the safest SMB email marketing vendor choices for long-term continuity.
GetResponse features & integrations
Feature availability
| Feature | Status |
|---|---|
| Ai optimization | • limited Starter |
| Deliverability score | 95% |
| Free tier | yes, 500 contacts |
| Sms channel | Enterprise only |
| Visual builder | Yes |
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes (EU company) |
| HIPAA | No |
| SOC 2 Type II | Yes |
| SSO / SAML | Yes (MAX plans) |
Integrations: Shopify, WooCommerce, Magento, Salesforce, HubSpot, WordPress, Zapier, Facebook Ads, Google Analytics, PayPal, and Stripe.
GetResponse leadership
GetResponse pricing
| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Up to 500 contacts, basic email |
| Email Marketing | From $19/mo | Basic email campaigns, 1K-100K contacts |
| Marketing Automation | From $59/mo | Full automation, webinars, landing pages |
| E-Commerce Marketing | From $119/mo | E-commerce automation, cart abandonment |
| MAX | Custom | Large senders, dedicated IP, transactional email |
The catch: GetResponse charges per contact per month. Free: 500 contacts. Email Marketing: from $19/month (1K contacts). Marketing Automation: from $59/month (1K contacts). E-commerce Marketing: from $119/month. MAX: custom. At 10K contacts, Email Marketing is $54/month.
GetResponse alternatives & where it appears
Featured in our guides
GetResponse product changelog
What GetResponse has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- October 1, 2025
- February 1, 2025
Latest GetResponse news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- 15 Best Email Marketing Platforms 2026: Free & Paid - BrevoWed, 19 Aug 2026
- Getresponse Revenue 2024: $150M Est. ARR - GetLatkaMon, 10 Aug 2026
- GetResponse Email Marketing Review: Pros & Cons, Features, Ratings, Pricing and more - TechRadarThu, 26 Feb 2026
- Loyal customers think brands place more value on new shoppers, survey finds - Customer Experience DiveFri, 20 Feb 2026
- I Reviewed 10 Best Free Email Marketing Software for 2026 - G2 Learning HubTue, 16 Dec 2025
- 10 Best Email Marketing Platforms in 2025 - SalesforceTue, 01 Apr 2025
GetResponse FAQs
Does GetResponse include webinar hosting?
Yes. GetResponse Marketing Automation and higher plans include webinar hosting for up to 500 attendees (more on enterprise plans). This is unique among email marketing tools at this price point.
How does GetResponse compare to Mailchimp?
GetResponse has webinars and more automation features. Mailchimp has a stronger brand reputation, more integrations, and a better free tier for e-commerce. Both are comparable for basic email marketing.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- GetResponse website — Product and pricing (accessed 2026-09-02)
- G2 GetResponse reviews — User reviews (accessed 2026-09-02)