RUN Powered by ADP is a Small-business payroll and HR (1-49 employees) by ADP, Inc. This profile pulls together RUN Powered by ADP's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About ADP, Inc.

RUN Powered by ADP is a payroll and basic HR platform built for businesses with roughly 1 to 49 employees. It is a distinct product from Roll by ADP (a chat-based mobile payroll app for very small teams) and from ADP Workforce Now (ADP's platform for mid-market and enterprise HR). RUN runs on ADP's long-standing tax filing infrastructure and adds background checks, onboarding, an HR toolkit, and HR advisory depending on the tier purchased. ADP itself is a publicly traded company founded in 1949, headquartered in Roseland, New Jersey, and trades on Nasdaq under the ticker ADP.

CategorySmall-business payroll and HR (1-49 employees)
CompanyADP, Inc.
FoundedRUN launched as part of ADP's small-business lineup; ADP itself was founded in 1949
HeadquartersRoseland, New Jersey, US (ADP corporate HQ)
IndustrySoftware Development · Payroll / HR Technology
Team sizeADP: approximately 63,000-67,000 globally (2025)
OwnershipPublic company, Nasdaq: ADP
Founder / CEOADP product team (parent company founded by Henry Taub and Joe Taub in 1949)
SpecialtiesSmall-business payroll, tax filing, background checks, onboarding, HR advisory
Websiteadp.com

Find RUN Powered by ADP on: LinkedIn · G2 · Capterra · Wikipedia

RUN Powered by ADP ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.7/56,587 reviews
Capterra
4.6/51,570 reviews
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from Capterra (RUN Powered by ADP product page), live-verified October 17, 2026.

Ease of use
4.6/5
Customer service
4.5/5
Features
4.5/5
Value for money
4.3/5

Who uses RUN Powered by ADP

Company sizeMajority small business (1-49 employees)
Top industriesProfessional services, retail, construction, healthcare, hospitality
Top rolesSmall business owners, office managers, HR generalists, bookkeepers

RUN Powered by ADP reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

No reviews yet.
Be the first to review RUN Powered by ADP. Your honest take helps the next buyer decide.

What people say about RUN Powered by ADP

Our synthesis across 6,587 G2 reviews averaging 4.7/5 and 1,570 Capterra reviews averaging 4.6/5. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Tax filing and compliance reliability is the most consistent theme, reviewers trust ADP to handle federal, state, and local filings correctly
  • Customer support quality is rated highly on average, with many reviewers citing a responsive account rep once onboarded
  • Background check tooling and the broader HR toolkit are cited as useful add-ons that competitors charge extra for or do not offer at all
  • Setup and onboarding assistance from ADP staff is called out as smoother than self-serve competitors for non-technical owners

Most cited complaints

  • Pricing opacity is the most-cited complaint, the published base rate is treated as a floor and most real quotes require a sales call
  • Setup fees in the $500 to $2,000 range are reported as not disclosed upfront in the initial sales conversation
  • The interface is described as dated compared to newer tools like Gusto or Rippling, with a steeper learning curve
  • Everything above the Essential tier requires a custom quote, which some reviewers find frustrating when comparison shopping

What we found testing it

What's great

  • Payroll processing depth and tax compliance breadth is unmatched in the mid-market; 40+ years of tax-law updates baked into the engine
  • Named Best Software for Mid-Market Businesses by G2 in the 2026 awards, a category-specific validation
  • Strong time and attendance and benefits administration modules that hold up at 200-500 employees where lightweight HRIS tools start breaking down

Watch-outs

  • 4.2/5 on G2 across 4,469 reviews, among the lowest satisfaction scores in this guide; complex UX is the consistent gripe
  • No public pricing; custom quote required, and pricing varies based on negotiation and account-executive relationship
  • Implementation takes 8-16 weeks for a clean deployment; faster than Workday but meaningfully slower than BambooHR or Gusto
ADP Workforce Now homepage showing AI-powered HR payroll and workforce management platform
ADP Workforce Now product page, source adp.com, captured May 2026

RUN Powered by ADP funding & ownership

Total fundingADP subsidiary product; ADP is publicly traded (Nasdaq: ADP), not venture funded
OwnershipPublic company, Nasdaq: ADP

Low risk from a company-survival standpoint. ADP is a decades-old public company with roughly 21 billion dollars in trailing annual revenue, so RUN is not going to disappear for lack of funding. The product-level risk is different: RUN competes against newer, cheaper, friendlier-UI small-business payroll tools, and its own G2 reviews consistently flag an interface that has not kept pace with Gusto or Rippling. Buyers are paying for compliance depth and brand longevity, not for the best day-to-day experience.

RUN Powered by ADP features & integrations

Feature availability

FeatureStatus
Mobile appYes
Open APIYes
Payroll✓ native
Perf mgmt$ add-on
Self serviceYes

Security & compliance

StandardAvailability
GDPRNot independently verified for the RUN product; ADP operates globally and serves EU customers

Integrations: QuickBooks (Online, Pro, Premier, Enterprise), Xero, Wave, and ADP's broader HR/benefits ecosystem.

DeploymentWeb, and Mobile app (iOS and Android)
SupportPhone support, Chat, Dedicated payroll specialist (higher tiers), and Knowledge base
TrainingOnboarding assistance, Documentation, and Webinars

RUN Powered by ADP leadership

Maria Black
President & CEO, ADP
RUN is a product line within ADP's broader portfolio, not a standalone company

RUN Powered by ADP pricing

PlanPriceBest for
Essential$79/mo + $4/employee1-49 employees, basic payroll and tax filing
EnhancedCustom quoteBackground checks and onboarding tools included
CompleteCustom quoteHR toolkit and employee handbook builder
HR ProCustom quoteFull HR advisory and compliance support

The catch: RUN Powered by ADP publishes only its entry tier: $79/mo plus $4 per employee for Essential, which covers basic payroll and tax filing for 1-49 employees. Enhanced, Complete, and HR Pro all require a custom quote from a sales rep, and third-party reviews commonly report setup fees of $500 to $2,000 that are not mentioned until later in the sales process. Budget for a real quote to run well above the published floor once add-ons are included.

RUN Powered by ADP alternatives & where it appears

Featured in our guides

Latest RUN Powered by ADP news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

RUN Powered by ADP FAQs

Is RUN Powered by ADP the same as Roll by ADP?

No. Roll by ADP is a separate, chat-based mobile payroll app aimed at businesses under 20 employees. RUN Powered by ADP is a web and mobile platform for businesses up to roughly 49 employees, with four tiers that add background checks, HR tools, and HR advisory as you move up. They are priced and sold separately.

How much does RUN Powered by ADP actually cost?

The published Essential tier is $79/mo plus $4 per employee. Everything above Essential (Enhanced, Complete, HR Pro) requires a custom quote, and reviewers commonly report setup fees of $500 to $2,000 that are not disclosed until later in the sales conversation. Treat the published number as a floor, not a final price.

Does RUN Powered by ADP offer a free trial?

Some third-party comparison sites report a promotional 3-month free trial, but this is not consistently published on ADP's own site and may vary by offer and region. Confirm directly with an ADP sales rep before assuming it applies.

What size business is RUN Powered by ADP built for?

ADP positions RUN for businesses with roughly 1 to 49 employees. Larger organizations are typically routed to ADP Workforce Now, ADP's mid-market and enterprise HR platform.

What do RUN Powered by ADP reviewers complain about most?

The two most consistent complaints across G2 and Capterra reviews are pricing opacity (undisclosed setup fees and custom quotes above the entry tier) and a dated user interface compared to newer competitors like Gusto or Rippling.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. G2 - RUN Powered by ADP reviews — rating (4.7/5), review count (6,587), live-verified via browser (accessed 2026-10-17)
  2. Capterra - RUN Powered by ADP — rating (4.6/5), sub-scores, review count (1,570), live-verified via browser (accessed 2026-10-17)
  3. ADP - RUN Powered by ADP product page — product positioning, pricing tier names (accessed 2026-10-17)
  4. ADP mediacenter - RUN named Best Small Business Software by G2 — G2 2026 award (accessed 2026-10-17)
  5. ADP Inc investor relations / company profile — founding year, HQ, public listing (accessed 2026-10-17)
  6. Wikipedia - ADP (company) — founding history, headquarters, ticker (accessed 2026-10-17)
  7. Xero App Store - RUN Powered by ADP — Xero integration (accessed 2026-10-17)