GoFreight is a Freight forwarding management system by GoFreight Inc. This profile pulls together GoFreight's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About GoFreight Inc.

GoFreight is a cloud-native freight forwarding software platform designed for small to mid-size freight forwarders and customs brokers. Founded in 2018 and based in San Jose, California, GoFreight modernizes the freight forwarding workflow with a clean UI, built-in document management, shipment tracking, and accounting integration. The platform covers air freight, ocean FCL/LCL, trucking, customs brokerage, and warehouse management in one unified system. GoFreight targets freight forwarders that find CargoWise or Oracle TMS too complex or too expensive, and it positions as an affordable, quick-to-implement alternative with North American and Asian customer bases. The platform integrates with QuickBooks and offers API access for carriers and shippers.

CategoryFreight forwarding management system
CompanyGoFreight Inc.
Founded2018
HeadquartersSan Jose, California, US
IndustrySoftware Development · Transportation & Logistics
Team size~50-150
OwnershipPrivate (seed/early-stage funded)
Founder / CEOUndisclosed
SpecialtiesFreight forwarding software, customs brokerage, ocean/air freight, shipment management
Websitegofreight.com

Find GoFreight on: Crunchbase · LinkedIn · G2 · Capterra

GoFreight ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.5/5~80 reviews
Capterra
4.4/5~50 reviews
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2 and Capterra, ~130 reviews, 2025-2026.

Ease of use
4.5/5
Customer support
4.6/5
Value for money
4.5/5
Features
4.3/5

Who uses GoFreight

Company sizePrimarily SMB forwarders (2-30 staff); some mid-market
Top industriesFreight forwarding, customs brokerage, import/export
Top rolesOperations staff, customs agents, freight coordinators, accounting

GoFreight reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about GoFreight

Our synthesis across ~130 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Modern, intuitive UI vs. legacy systems like CargoWise
  • Strong value for the price for small forwarders
  • Good built-in document generation for shipping docs
  • Responsive support team with quick response times

Most cited complaints

  • Reporting and analytics need improvement for complex operations
  • Limited EDI connections compared to CargoWise
  • Some features still maturing for very complex routing

What we found testing it

What's great

  • Implementation in roughly 4 to 8 weeks rather than the quarters CargoWise and Descartes require, which changes the business case completely for a forwarder that cannot dedicate a project team to a software rollout
  • Built cloud-native for ocean and air import and export with the NVOCC workflows included, so security filing, house and master bill handling, and arrival notices are core rather than configured
  • Covers the full operational span for a mid-sized forwarder in one platform, including quotation, warehouse, container tracking, customer portal, and accounting, with the vendor citing more than 1,000 customers and 6,000 daily users

Watch-outs

  • The 4.8/5 across 88 G2 reviews figure is vendor-cited from March 2026 and we could not independently verify it, which is exactly the kind of number buyers should confirm on the live G2 page before it influences a decision
  • Reviewers report the system slowing during peak periods, which is a meaningful operational complaint for a forwarder whose busiest hours are precisely when documentation has to move
  • Customs coverage is US-centric; forwarders needing entry filing across European or Asian jurisdictions will find the depth well short of CargoWise or Descartes

GoFreight funding & ownership

Total fundingUndisclosed (seed stage)
OwnershipPrivate (seed/early-stage funded)
RoundAmountDateLead investor
SeedUndisclosed2019-2020Undisclosed

GoFreight is growing in the SMB freight forwarder segment. Limited public funding data adds risk, but the product has strong G2 ratings and an active customer base. Good for forwarders that outgrow basic tools but aren't ready for CargoWise.

GoFreight features & integrations

Feature availability

FeatureStatus
Container trackingYes
Customs filing✓ US focus
Forwarder accountingYes
Free tierNo
Implementation time✓ 4-8 weeks
Ocean and air✓ both
Published pricingNo
Warehouse managementYes

Security & compliance

StandardAvailability
GDPRYes
HIPAAN/A
SOC 2 Type IIYes
SSO / SAMLYes

Integrations: QuickBooks Online, QuickBooks Desktop, INTTRA (ocean bookings), CargoSphere, Major carrier tracking APIs, AMS/ISF filing, and ACE customs portal.

DeploymentCloud (web-based), and iOS and Android mobile apps
SupportEmail support, Chat support, Knowledge base, and Dedicated onboarding
TrainingVideo tutorials, Help center, and Live onboarding sessions

GoFreight leadership

CEO
Chief Executive Officer
Details not publicly disclosed

GoFreight pricing

PlanPriceBest for
Starter~$199/mo1-3 user forwarders, limited volume
Professional~$499/mo5-15 user teams
EnterpriseCustomHigh-volume forwarders

The catch: GoFreight offers per-user or per-shipment pricing. Typical small forwarder implementations run $200-$600/month for 2-5 users. Pricing scales with shipment volume and users. Annual discounts are available.

GoFreight alternatives & where it appears

Head-to-head comparisons

Featured in our guides

GoFreight product changelog

What GoFreight has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • October 1, 2025

    AI shipment tracking updates

    Improved real-time tracking integration with major carriers.

    Source
  • February 1, 2025

    QuickBooks Online bi-directional sync

    Enhanced accounting sync to reduce double-entry.

    Source

Latest GoFreight news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

GoFreight FAQs

Does GoFreight handle air freight and ocean freight?

Yes. GoFreight covers air freight (AWB, HAWB), ocean FCL and LCL (B/L, HBL), trucking, and customs brokerage workflows in one platform.

How does GoFreight compare to Magaya?

GoFreight and Magaya target similar SMB forwarders. GoFreight is generally seen as easier to set up with a cleaner UI; Magaya has a longer track record and deeper warehouse management features.

Is GoFreight suitable for customs brokerage only (no forwarding)?

GoFreight has customs brokerage modules (ABI/ACE filing, ISF) but is primarily designed for forwarders who also do customs. Pure customs-only brokers may find dedicated CBP-focused tools a better fit.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. GoFreight website — Product overview and pricing (accessed 2026-09-02)
  2. G2 GoFreight reviews — User reviews (accessed 2026-09-02)