Justworks is a PEO / payroll & HR platform by Justworks, Inc. This profile pulls together Justworks's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Justworks, Inc.
Justworks is a professional employer organization (PEO) that bundles payroll, benefits administration, compliance support, and HR tools into a single platform for small and midsize businesses. It was founded in 2012 in New York City by Isaac Oates and Iris Ramos, after Oates ran into the paperwork and cost problems that come with running HR at a growing company. Justworks operates as a co-employer, which lets small businesses access group health insurance and workers compensation rates typically reserved for much larger employers. The company filed for an IPO in late 2021 and withdrew it in 2022, and remains privately held as of this writing. Michael Seckler, who joined as an independent board member in 2015 and later served as COO, has been CEO since 2022.
| Category | PEO / payroll & HR platform |
| Company | Justworks, Inc. |
| Founded | 2012 |
| Headquarters | New York, New York, US |
| Industry | Human Resources Services · PEO / payroll & benefits administration |
| Team size | ~1,600 (2026, per third-party company data; estimates range 1,500-1,640) |
| Ownership | Private (filed for a Nasdaq IPO under ticker JW in 2021, withdrew the offering in 2022, has not gone public as of August 2026) |
| Founder / CEO | Isaac Oates and Iris Ramos (co-founders, 2012) |
| Specialties | PEO, payroll, employee benefits administration, HR compliance, workers compensation, 401(k) access, employer of record (EOR) |
| Website | justworks.com |
Find Justworks on: Crunchbase · LinkedIn · G2 · Capterra · trustradius.com
Justworks ratings across the web
Aggregated from the major review platforms. Each links to the source.
Also rated: TrustRadius 7.0/10 (98).
Rating breakdown
Per-category scores from Capterra Justworks (740 reviews).
Who uses Justworks
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What people say about Justworks
Our synthesis across 1,126 G2 reviews at 4.6/5 and 740 Capterra reviews at 4.6/5, plus Gartner Peer Insights and TrustRadius. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Customer support quality is the most consistently cited strength; reviewers repeatedly call out the 24/7 support team and dedicated account contacts as more responsive than competing PEOs
- Benefits breadth and access to large-group health insurance rates is the core value proposition reviewers point to, especially for teams under 50-100 employees that could not get comparable rates on their own
- The interface and onboarding are described as simple and well-organized, with reviewers noting the platform is usable without a dedicated HR hire
- Transparent, published pricing is called out as a differentiator versus PEO competitors that require a sales call to see a number
Most cited complaints
- Cost at scale is the dominant complaint, reviewers say the per-employee PEO fee gets expensive quickly once a company grows past roughly 50-100 employees, and the math against building HR in-house shifts
- Recurring app bugs, including freezing, crashes, and login issues that disrupt time tracking, show up repeatedly in reviews
- Reporting and analytics are described as shallow for teams that need deeper compensation benchmarking or headcount modeling
- Limited customization for permission levels and PTO policies is a recurring ask, along with a weak native expense management tool
What we found testing it
What's great
- Full PEO model bundles payroll, benefits administration (via Aetna and UnitedHealthcare), workers comp, and compliance into one invoice at $59/employee/mo Basic
- No setup fees, no long-term contracts, month-to-month on all plans, the most flexible purchase structure in this comparison
- 24/7 support included on all tiers, the only platform in this guide where you can call at 11pm on a Sunday during open enrollment
Watch-outs
- $59/employee/mo Basic (or $109/mo Plus with health insurance admin) is premium pricing vs buying HRIS plus benefits separately for larger teams
- Platform is built around the PEO model; companies that want to exit the PEO and run benefits independently have a meaningful migration project ahead
- Reporting is functional but not deep; teams that need compensation benchmarking or advanced people analytics will outgrow it
Justworks funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| Seed | Undisclosed | Oct 2013 | Undisclosed |
| Series D | Undisclosed | Mar-Jun 2018 | FirstMark |
| Series E | $50M | Jan 2020 | Union Square Ventures and FirstMark Capital (existing investors Bain Capital Ventures, Index Ventures, Redpoint Ventures, Spark Capital, Thrive Capital also participated) |
Low risk on operating scale, but with an unresolved public-market outcome. Justworks reported roughly $350 million in 2024 revenue and about 1,500 employees serving an estimated 12,000 customer businesses, figures that point to a mature, well-capitalized company rather than an early-stage startup. It filed an S-1 for a Nasdaq listing under the ticker JW in late 2021 and withdrew that offering in 2022, and as of August 2026 it has not completed an IPO or announced a new listing date. Total disclosed funding is modest for the company's scale, about $148 million, which suggests the business has largely been running on its own revenue rather than continued venture rounds. The two things worth watching for a buyer are the still-open IPO question and cost at scale: reviewers consistently note the PEO pricing model gets expensive fast once headcount passes roughly 50-100 employees.
Justworks features & integrations
Feature availability
| Feature | Status |
|---|---|
| Benefits admin | ✓ PEO plans |
| Multi state auto tax | Yes |
| Native payroll | Yes |
| Support 247 | Yes |
| Workers comp | Yes |
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Not published as a standard compliance flag; Justworks primarily serves US-based employers |
| HIPAA | Not published as a standard offering across plans |
| SOC 2 Type II | Yes (SOC 2 Type II) |
| SSO / SAML | No enterprise SAML SSO with IdPs like Okta/OneLogin as of 2026; login supports basic OAuth via Google/Microsoft accounts only, per third-party integration vendors (Justworks has referenced an SSO foundation in development with no announced date) |
Integrations: QuickBooks Online, NetSuite, Xero, Sage Intacct, Greenhouse, Lever, JazzHR, Brex, Ramp, and Vanta.
Justworks leadership
Justworks pricing
| Plan | Price | Best for |
|---|---|---|
| Payroll | $50/mo base + $8/employee/mo | Teams that want payroll and tax filing only, without PEO benefits |
| PEO Basic | ~$59-79/employee/mo (confirm current price live) | 10-100 employees; payroll, compliance, HR tools, 401(k) access |
| PEO Plus | $109/employee/mo | Adds full health, dental, vision, HSA/FSA, and wellness benefits administration |
| EOR | ~$599/employee/mo | International hiring in countries where the employer lacks a legal entity |
The catch: Justworks publishes its pricing, which is unusual in the PEO category and reviewers call it out as a trust signal. The Payroll-only plan runs $50/mo base plus $8/employee/mo and does not include PEO benefits. PEO Basic and PEO Plus are priced per employee per month, and different sources and different points in time show the Basic tier listed anywhere from roughly $59 to $79/employee/mo, so treat the exact number as needing a live check against justworks.com/pricing before quoting it to a buyer. Health insurance premiums, retirement contributions, workers comp, and state unemployment insurance are pass-through costs on top of the platform fee. There is also an Employer of Record (EOR) plan for international hiring, reported around $599/employee/mo, for companies that need to hire in a country where they lack a legal entity.
Justworks alternatives & where it appears
Featured in our guides
Latest Justworks news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- Justworks PEO Review 2026: Pricing, Plans & Features - Business.comTue, 07 Apr 2026
- Best Payroll Software And Services For Small Business (2026) - ForbesWed, 08 Jul 2026
- Justworks finds comedy in founder burnout in Quality Meats campaign - Ad AgeMon, 06 Jul 2026
- Justworks ads capture the emotional chaos of entrepreneurship - Creative ReviewMon, 06 Jul 2026
- The Startup Stack: Meet the Software and Services That Growing Companies Rely On to Scale - inc.comWed, 05 Nov 2025
- The Power of Purpose: Inside Justworks’ Mission-Driven Culture - builtin.comThu, 13 Nov 2025
Justworks FAQs
Is Justworks publicly traded?
No. Justworks filed for a Nasdaq IPO under the ticker JW in late 2021 and withdrew that offering in 2022. As of August 2026 it remains a privately held company and has not announced a new IPO date.
How much does Justworks cost?
The Payroll-only plan is $50/mo base plus $8/employee/mo. The full PEO plans are priced per employee per month, with PEO Basic and PEO Plus around $79 and $109/employee/mo based on the most recent published figures, though exact pricing should be confirmed on justworks.com/pricing since sources show some variation over time. Health insurance, workers comp, and retirement contributions are separate pass-through costs.
Is Justworks a PEO or just a payroll company?
Both. Justworks offers a standalone Payroll plan for companies that only need payroll and tax filing, and separate PEO plans (Basic and Plus) where Justworks acts as a co-employer, giving small businesses access to group health insurance, workers compensation, and compliance support they typically could not get on their own.
Does Justworks work for large companies?
Justworks is built for small and midsize businesses, generally under 200 employees, and reviewers note the PEO model gets noticeably more expensive once a company grows past roughly 50-100 employees. Larger companies more often build in-house HR or use enterprise HCM platforms instead.
Is Justworks SOC 2 compliant?
Yes. Justworks has obtained SOC 2 Type II certification and publishes details of its security and operational controls on its security page. HIPAA and GDPR are not marketed as standard compliance flags across all plans, so regulated buyers should confirm current scope directly with Justworks.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- G2: Justworks reviews — rating 4.6/5 across 1,126 reviews (79% 5-star) (accessed August 1, 2026)
- Capterra: Justworks reviews — rating 4.6/5, 740 reviews, sub-scores for ease of use/customer service/features/value (accessed August 1, 2026)
- Gartner Peer Insights: Justworks — rating 4.1/5 across 13 reviews (accessed August 1, 2026)
- TrustRadius: Justworks reviews — score 7.0/10 across 98 reviews (accessed August 1, 2026)
- Tracxn: Justworks company profile — founding date, founders, HQ, funding rounds, CEO (accessed August 1, 2026)
- Justworks press release: $50M Series E — Series E amount, lead investors, Jan 2020 (accessed August 1, 2026)
- Justworks press release: IPO registration filing — S-1 filing for proposed Nasdaq IPO under ticker JW (accessed August 1, 2026)
- Justworks security page — SOC 2 Type II and security/operational controls program (accessed August 1, 2026)
- Justworks: accounting integrations — QuickBooks, NetSuite, Xero, Sage Intacct integrations (accessed August 1, 2026)
- Yahoo Finance: Justworks has no 2025 IPO plans — confirms 2022 IPO withdrawal and no near-term public listing plans (accessed August 1, 2026)
- Topickz: Best HR Software for Small Business (listicle) — internal, tested pros/cons/screenshot/pricing already collected for Justworks (accessed August 1, 2026)
- Topickz: Best Payroll Software (listicle) — internal, PEO Basic $79/employee/mo cited, G2 1,126 reviews at 4.6/5 (accessed August 1, 2026)
- CNBC: IPO market stays dormant as Justworks and Fresh Market withdraw their filings — confirms July 2022 S-1 withdrawal (accessed August 1, 2026)
- Reveliolabs: Justworks employee count — third-party headcount estimate, ~1,600-1,640 as of 2025-2026 (accessed August 1, 2026)
- Stitchflow: Justworks SCIM provisioning limitations — no enterprise SAML SSO/SCIM; login via Google/Microsoft OAuth only as of 2026 (accessed August 1, 2026)