Read AI is an AI meeting copilot and engagement analytics by Read.ai, Inc. This profile pulls together Read AI's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Read.ai, Inc.

Read AI is a Seattle-based AI meeting intelligence platform founded in 2021 by David Shim. The platform differentiates from other meeting recorders by providing real-time engagement scoring during meetings, measuring speaker talk time, engagement levels, sentiment, and meeting quality score. Read AI generates AI meeting summaries, action items, and can book follow-up meetings from the meeting notes automatically. The platform connects to email and Slack to maintain context across interactions. Read AI raised $21M in Series A funding in 2023 and serves over 250,000 users.

CategoryAI meeting copilot and engagement analytics
CompanyRead.ai, Inc.
Founded2021
HeadquartersSeattle, Washington, US
IndustrySoftware Development · Productivity / Meeting Intelligence
Team size~50-100
OwnershipPrivate, Series A ($21M, 2023)
Founder / CEODavid Shim (CEO)
SpecialtiesMeeting intelligence, engagement scoring, AI summaries, real-time coaching, email integration
Websiteread.ai

Find Read AI on: Crunchbase · LinkedIn · G2

Read AI ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.6/5~200 reviews
Capterra
NA
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2, ~200 reviews, 2025-2026.

Ease of use
4.6/5
Customer support
4.5/5
Value for money
4.5/5
Features
4.6/5

Who uses Read AI

Company sizeSMB and mid-market (1-500 employees)
Top industriesSales, SaaS, consulting, recruiting, customer success
Top rolesSales managers, CS leads, remote team managers, recruiters

Read AI reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about Read AI

Our synthesis across ~200 G2 reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Engagement scoring shows who dominated vs. listened in each meeting, useful for coaching
  • Email integration provides context from related email threads alongside meeting notes
  • Real-time talk-time alerts help SDRs balance discovery conversation vs. pitching
  • Meeting quality score helps managers quickly identify meetings that need coaching follow-up

Most cited complaints

  • Free tier 5-meeting limit is hit quickly by active meeting users
  • Engagement scoring accuracy depends on audio quality and internet stability
  • Fewer CRM integrations than Fireflies for deep sales team workflows

What we found testing it

What's great

  • Meeting Score and Participation Ratio metrics quantify how balanced and effective each call was
  • Sentiment analysis across the call timeline flags where engagement dropped, useful for coaching and retrospectives
  • Enterprise+ at $29.75/mo includes HIPAA compliance, SSO, and custom data retention in one tier

Watch-outs

  • 4.0/5 G2 from only 35 reviews; the thin review count means the rating is less trustworthy than Fathom or Fireflies
  • AI summaries rated "too general" in multiple G2 complaints; the analytics are stronger than the summaries
  • Free tier caps at 5 transcripts per month, which is genuinely too low for a meaningful trial
Read AI dashboard showing meeting score, participation ratio, and sentiment analysis panels
Read AI homepage, source read.ai, captured May 2026

Read AI funding & ownership

Total funding$21M+
OwnershipPrivate, Series A ($21M, 2023)
RoundAmountDateLead investor
Seed$7M2022Madrona Venture Group
Series A$21M2023-01-01Madrona Venture Group

Well-funded for its stage with unique engagement scoring differentiation. AI meeting intelligence category is competitive but growing.

Read AI features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAANo
SOC 2 Type IIYes
SSO / SAMLYes (Pro+)

Integrations: Zoom, Google Meet, Teams, Gmail, Outlook, Slack, Salesforce, HubSpot, Notion, and Google Calendar.

DeploymentCloud (SaaS)
SupportEmail support, Help center, and Chat support
TrainingDocumentation, Tutorial videos, and Getting started guides

Read AI leadership

David Shim
CEO & Founder
Previously VP Product at Marchex; data analytics background

Read AI pricing

PlanPriceBest for
Free$0/moEvaluation, 5 meeting reports
Pro$19.75/user/moUnlimited meetings, full platform access
EnterpriseCustomTeams, SSO, advanced analytics

The catch: Read AI charges per user per month. Free: 5 meeting reports. Pro: $19.75/user/month (unlimited meetings, email integration, CRM sync). Enterprise: custom.

Read AI alternatives & where it appears

Featured in our guides

Read AI product changelog

What Read AI has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • February 1, 2026

    AI Email Copilot

    Read AI extends to email threads with context from related meetings.

    Source
  • October 1, 2025

    Slack integration

    Meeting summaries and action items pushed to relevant Slack channels.

    Source
  • February 1, 2025

    Real-time coaching

    Live alerts for talk-time imbalance and filler word detection during calls.

    Source

Latest Read AI news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Read AI FAQs

What is Read AI's engagement score?

Read AI's Meeting Score is a real-time metric that measures talk time balance, sentiment, participation, and meeting quality. It gives managers a quick signal about whether a meeting was engaging or one-sided without watching the recording.

Does Read AI work with all video platforms?

Yes. Read AI works with Zoom, Google Meet, and Microsoft Teams through browser extensions or meeting bots. It can also process recordings uploaded manually.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. Read AI website — Product and pricing (accessed 2026-09-02)
  2. G2 Read AI reviews — User reviews (accessed 2026-09-02)