Pinpoint is an Applicant tracking system for in-house recruiting teams by Pinpoint Ltd. This profile pulls together Pinpoint's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Pinpoint Ltd.

Pinpoint is a UK-based applicant tracking system founded in 2017 by Thomas Nisbet. The platform is designed specifically for in-house HR and talent acquisition teams at mid-market companies, providing job advertising, candidate management, structured interviews, offer management, and onboarding. Pinpoint differentiates on its candidate experience tools (branded careers sites, automated communication), structured hiring process templates, and exceptional customer support. The company raised $7M in Series A funding in 2022 and serves HR teams at companies including Howdens, Vinted, and Pasta Evangelists.

CategoryApplicant tracking system for in-house recruiting teams
CompanyPinpoint Ltd.
Founded2017
HeadquartersLondon, United Kingdom
IndustrySoftware Development · Human Resources
Team size~50-100
OwnershipPrivate, Series A ($7M, 2022)
Founder / CEOThomas Nisbet (CEO)
SpecialtiesApplicant tracking, job advertising, structured hiring, candidate experience, careers site
Websitepinpointhq.com

Find Pinpoint on: Crunchbase · LinkedIn · G2 · Capterra

Pinpoint ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.8/5~200 reviews
Capterra
4.8/5~100 reviews
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2 and Capterra, ~300 reviews, 2025-2026.

Ease of use
4.8/5
Customer support
4.9/5
Value for money
4.7/5
Features
4.7/5

Who uses Pinpoint

Company sizeMid-market (50-1,000 employees)
Top industriesTech, e-commerce, professional services, hospitality
Top rolesHR managers, talent acquisition specialists, HR business partners, people operations

Pinpoint reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about Pinpoint

Our synthesis across ~300 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Best customer support of any ATS in the mid-market (consistently cited in reviews)
  • Careers site builder creates branded, professional candidate-facing pages
  • Structured interview scorecards improve hiring consistency across interviewers
  • Job board advertising integration simplifies multi-channel posting

Most cited complaints

  • Pricing requires a sales conversation; no self-serve option
  • Smaller integrations ecosystem than Greenhouse
  • Reporting is functional but less sophisticated than enterprise ATS tools

What we found testing it

What's great

  • One of the highest user satisfaction scores on G2 in the ATS category (4.7/5)
  • Genuinely modern UX with attention to candidate experience details
  • Strong reporting at SMB scale, doesn't require Greenhouse-tier setup

Watch-outs

  • Smaller ecosystem of integrations than the US-headquartered tools
  • UK-based support hours may not match US team schedules
  • Less powerful at 500+ employee scale where workflow complexity grows

Pinpoint funding & ownership

Total funding$7M
OwnershipPrivate, Series A ($7M, 2022)
RoundAmountDateLead investor
Series A$7M2022Frontline Ventures

Early-stage but growing. Strong G2 rating and customer satisfaction signal product quality. Good mid-market ATS choice. Financial stability is adequate for a Series A company.

Pinpoint features & integrations

Security & compliance

StandardAvailability
GDPRYes (UK/EU company)
HIPAANo
SOC 2 Type IIYes
SSO / SAMLYes

Integrations: Slack, Google Workspace, Microsoft 365, LinkedIn, Indeed, Reed, Totaljobs, Workday, BambooHR, Personio, and DocuSign.

DeploymentCloud (SaaS)
SupportDedicated implementation specialist, Live chat, Email support, and Phone support
TrainingOnboarding sessions, Help documentation, and Video tutorials

Pinpoint leadership

Thomas Nisbet
CEO & Founder
Customer-centric approach; high personal involvement in customer success

Pinpoint pricing

PlanPriceBest for
StandardCustom50-500 employee companies, standard hiring volumes
EnterpriseCustomLarger teams, higher volume hiring

The catch: Pinpoint pricing is not publicly listed. Based on community reports, pricing typically falls in the $6,000-$24,000/year range for mid-market companies. Pricing depends on hiring volume and company size.

Pinpoint alternatives & where it appears

Featured in our guides

Pinpoint product changelog

What Pinpoint has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • October 1, 2025

    AI candidate matching

    AI-powered screening to surface best-fit candidates from applicants.

    Source
  • February 1, 2025

    Onboarding module

    Digital onboarding workflows integrated with the ATS pipeline.

    Source

Latest Pinpoint news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Pinpoint FAQs

How does Pinpoint compare to Greenhouse?

Pinpoint has significantly better customer support and is easier to use. Greenhouse has a larger integrations ecosystem, more enterprise configuration options, and broader brand recognition. Pinpoint wins for mid-market teams that want an ATS that doesn't require dedicated admin resources.

Does Pinpoint include a careers site?

Yes. Pinpoint includes a branded careers site builder with full customization. Candidates apply directly through your careers site, and all applications flow into Pinpoint's pipeline.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. Pinpoint website — Product overview (accessed 2026-09-02)
  2. G2 Pinpoint reviews — User reviews (accessed 2026-09-02)