Paycom is a Payroll and human capital management (HCM) software by Paycom Software, Inc. This profile pulls together Paycom's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Paycom Software, Inc.
Paycom is a publicly traded payroll and human capital management (HCM) company founded in 1998 by Chad Richison in Oklahoma City. The platform covers payroll, HR, time and attendance, talent acquisition, and benefits administration in a single system, aimed mainly at US employers in the roughly 50 to 750 employee range. Its signature feature, Beti, shifts payroll verification to employees, who review and approve their own paycheck before each run instead of leaving that entirely to HR or payroll staff. Paycom later added IWant, a natural-language query tool that lets employees and managers pull HR and payroll data without digging through reports. The company is a member of the S&P 500 and trades on the NYSE under the ticker PAYC.
| Category | Payroll and human capital management (HCM) software |
| Company | Paycom Software, Inc. |
| Founded | 1998 |
| Headquarters | Oklahoma City, Oklahoma, US |
| Industry | Software Development · Payroll / Human Capital Management (HCM) |
| Team size | ~5,800 (2025) |
| Ownership | Public company (NYSE: PAYC) |
| Founder / CEO | Chad Richison |
| Specialties | Payroll processing, self-service payroll (Beti), HR management, time and attendance, talent acquisition, benefits administration, natural-language HR data queries (IWant) |
| Website | paycom.com |
Find Paycom on: Wikipedia · LinkedIn · G2 · Capterra · Crunchbase
Paycom ratings across the web
Aggregated from the major review platforms. Each links to the source.
Rating breakdown
Per-category scores from Capterra Paycom reviews, 1,400 reviews, live-verified October 17, 2026.
Who uses Paycom
Paycom reviews from Topickz readers
Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.
Be the first to review Paycom. Your honest take helps the next buyer decide.
Review Paycom
Your honest take, in about two minutes. We verify each review before it publishes.
Review submitted. You're entered!
Your giveaway entry token:
Screenshot this token and keep it safe. We draw 10 winners every month and email them, so watch the inbox for the email you entered with. Your review is showing below now and goes live once our editors verify it. Terms.
What people say about Paycom
Our synthesis across Synthesis of G2 (12,068 reviews, 4.7/5) and Capterra (1,400 reviews, 4.4/5), live-verified October 17, 2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Beti's employee-driven payroll approval is the single most repeated positive, reviewers say it catches errors before a payroll run instead of after, cutting down on off-cycle corrections
- The all-in-one scope (payroll, HR, time, talent, benefits in one login) is cited as a real time saver for HR teams that previously stitched together several point tools
- Dedicated account specialists get consistent praise for being responsive once a client is set up, with reviewers noting they get the same rep rather than a generic support queue
- The mobile app is called out repeatedly as strong for managers approving time cards and PTO requests on the go
Most cited complaints
- Implementation and initial tax account setup is the most cited pain point, with a recurring pattern of errors during the first few payroll cycles and year-end W-2 corrections
- Third-party integrations are limited; Paycom does not offer a general public API, so connecting accounting or other HR tools often means manual file exports rather than a native sync
- Pricing is described as opaque; it is quote-based and billed per paycheck rather than a flat published rate, which reviewers say makes it hard to budget or compare against competitors upfront
- The sheer number of modules and menus creates a learning curve for new administrators, with some reviewers saying it takes months to feel fully comfortable in the system
What we found testing it
What's great
- Beti payroll automation lets employees review and approve their own paycheck before processing, reducing payroll errors by up to 90% per Paycom's published case data
- True single-database architecture means payroll, HR, benefits, and time tracking all run on the same data source with no import or sync
- Earned top G2 payroll provider spot in Summer 2026 Grid Reports with 200+ recognition badges, including Best Support and Most Likely to Recommend
Watch-outs
- Pricing is 20-30% higher than comparable mid-market tools; a 200-person account typically runs $62,000-$84,000/year per Outsail's 2026 analysis
- The all-or-nothing module bundling means you pay for features you don't use; no a-la-carte option
- Third-party integrations are limited compared to Rippling; teams with deep tech stacks frequently cite the closed ecosystem as a frustration
Paycom funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| IPO | Raised approximately $60 million | 2014-04-01 | NYSE listing |
High. Paycom is a profitable, publicly traded company with 2025 revenue of about 2.05 billion dollars, up 9 percent year over year, and no debt on its balance sheet. Annual revenue retention sits at 91 percent and the client base grew to roughly 39,200 taxpayer-ID-level clients at the end of 2025. The business risk for buyers is less about company survival and more about fit: Paycom is built for mid-market US employers with in-house payroll or HR staff, and it is a heavier, pricier system than small-business tools like Gusto or SurePayroll.
Paycom features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes (per vendor security documentation) |
| HIPAA | Partial (vendor states its privacy and security controls align with relevant requirements; verify scope directly for HIPAA-covered use cases) |
| SOC 2 Type II | Yes |
| SSO / SAML | Yes |
Integrations: Paycom API (partner-gated, not a general public API), Standard accounting export (CSV/file-based GL mapping), Background check and benefits carrier partner connections, and SSO providers (Microsoft, Google, Okta, OneLogin).
Paycom leadership
Paycom pricing
| Plan | Price | Best for |
|---|---|---|
| Payroll only | Est. ~$12-18 PEPM (third-party estimate) | Mid-market employers that only need core payroll |
| Full HCM suite | Est. ~$26-35 PEPM (third-party estimate) | Mid-market employers wanting payroll, HR, time, talent, and benefits in one system |
The catch: Paycom does not publish list pricing; buyers get a custom quote based on employee count and modules selected. Third-party pricing research (Outsail, 2026) estimates the full HCM suite at roughly 26 to 35 dollars per employee per month and payroll-only at roughly 12 to 18 dollars per employee per month, billed per paycheck rather than a flat monthly fee. Implementation is reported to run 15 to 30 percent of first-year software cost. Confirm current numbers directly with a Paycom sales rep, since per-paycheck billing and module selection both move the effective price.
Paycom alternatives & where it appears
Featured in our guides
Paycom product changelog
What Paycom has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- July 1, 2025
IWant launch
Paycom introduced IWant, a command-driven AI engine letting employees and managers query HR and payroll data using natural language instead of running standard reports.
Source - December 1, 2023
GONE enhancement
Paycom added GONE, a decision-logic layer on top of its time-off request software intended to reduce manager back-and-forth on PTO approvals.
Source - January 1, 2021
Beti rollout
Paycom rolled out Beti broadly, shifting payroll error-checking to employees who review and approve their own paycheck before each payroll run.
Source
Latest Paycom news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- EY Survey: Cost Per Payroll Error Climbs to $339 Average for Companies - Business WireThu, 15 Oct 2026
- Paycom Software : Ernst & Young Shows How Errors Harm Payroll Compliance - www.marketscreener.comThu, 15 Oct 2026
- Crypto Payroll: Slashing the $339 Cost of Payroll Errors - OneSafeFri, 16 Oct 2026
- Paycom's Growth Outlook Constrained by Payroll-Heavy Revenue Mix, BofA Says - Yahoo FinanceTue, 29 Sep 2026
- Paycom Stock And Other Payroll Software Names Tied To A Strong US Jobs Market - Simply Wall StreetWed, 07 Oct 2026
- Paycom Software, Inc. Announces Third Quarter 2026 Earnings Release Date and Conference Call - Business WireWed, 14 Oct 2026
Paycom FAQs
How much does Paycom cost?
Paycom does not list public pricing. It is quote-based, billed per paycheck rather than a flat monthly rate, and varies with employee count and which modules you select. Third-party pricing research estimates roughly 12 to 18 dollars per employee per month for payroll only and roughly 26 to 35 dollars per employee per month for the full HCM suite, plus an implementation fee reported around 15 to 30 percent of first-year software cost. Get a current quote directly from Paycom to confirm.
Does Paycom offer a free trial?
No. Paycom is sold through a sales-led demo and custom quote process rather than a self-serve free trial or free tier.
What is Beti and how is it different from normal payroll software?
Beti is Paycom's employee-driven payroll feature. Instead of HR or payroll staff being the last line of defense against errors, each employee reviews and approves their own paycheck details before the payroll run is finalized. Paycom and reviewers both point to this as catching mistakes earlier than traditional payroll review workflows.
What size company is Paycom built for?
Paycom mainly targets US employers in roughly the 50 to 750 employee range that want payroll, HR, time tracking, talent acquisition, and benefits administration in one system. Very small businesses are usually better served by cheaper, simpler tools like Gusto or SurePayroll, while very large enterprises often look at Workday or Dayforce instead.
Is Paycom a public company?
Yes. Paycom Software, Inc. trades on the NYSE under the ticker PAYC and is a member of the S&P 500. It reported full-year 2025 revenue of about 2.05 billion dollars, up 9 percent year over year, with no debt on its balance sheet.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- Paycom website — Product overview, Beti, IWant (accessed 2026-10-17)
- Wikipedia: Paycom — Founding year, founder, HQ, employee count, revenue, ticker, product history (accessed 2026-10-17)
- Paycom Software, Inc. Reports Fourth Quarter and Year-End 2025 Results (BusinessWire) — 2025 revenue ($2.052B), client count (~39,200 TIN-basis), revenue retention (91%), 2026 guidance (accessed 2026-10-17)
- G2: Paycom reviews — Rating 4.7/5, 12,068 reviews; live-verified via browser (accessed 2026-10-17)
- Capterra: Paycom — Rating 4.4/5, 1,400 reviews; ease of use 4.4, customer service 4.4; live-verified via browser (accessed 2026-10-17)
- Paycom Security Standards — SOC 1/SOC 2/SOC 3, ISO 27001/27701/22301/42001, MFA, SSO (accessed 2026-10-17)
- getknit.dev: Paycom API Integration Guide — Paycom has no general public API; partner-gated integration access (accessed 2026-10-17)
- Crunchbase: Paycom — IPO and company profile (accessed 2026-10-17)