Outreach is a Sales engagement / revenue intelligence platform by Outreach Inc. This profile pulls together Outreach's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Outreach Inc.
Outreach is a sales engagement and revenue intelligence platform that helps sales teams automate outbound sequences, manage pipeline, forecast revenue, and coach reps through AI-driven insights. It was founded in 2011 in Seattle, Washington by Manny Medina, Andrew Kinzer, Gordon Hempton, and Wes Hather, initially as a recruiting marketplace before pivoting in 2014 to become a sales engagement platform. That pivot turned out to be well-timed: Outreach helped define the sales engagement category and was named a category leader on G2 for multiple consecutive years. The company raised approximately $489 million in total funding, with a Series G in 2021 valuing it at $4.4 billion. Outreach is headquartered in Seattle and employs approximately 1,200 people as of 2025. The platform competes most directly with Salesloft, which it has battled for the top spot in the sales engagement category since both companies scaled in 2016 and 2017. Key enterprise customers include Zoom, Adobe, and Tableau. Pricing is not publicly listed and requires a custom quote.
| Category | Sales engagement / revenue intelligence platform |
| Company | Outreach Inc. |
| Founded | 2011 (sales engagement pivot 2014) |
| Headquarters | Seattle, Washington, US |
| Industry | Software Development · Sales Engagement / Revenue Intelligence |
| Team size | ~1,200 (2025) |
| Ownership | Private |
| Founder / CEO | Manny Medina, Andrew Kinzer, Gordon Hempton, and Wes Hather (co-founders, 2011) |
| Specialties | Sales engagement, email and call sequencing, pipeline management, revenue forecasting, conversation intelligence, deal management, sales coaching, mutual action plans |
| Website | outreach.io |
Find Outreach on: Wikipedia · Crunchbase · LinkedIn · G2 · Capterra · producthunt.com
Outreach ratings across the web
Aggregated from the major review platforms. Each links to the source.
Also rated: TrustRadius 8.1/10 (534).
Rating breakdown
Per-category scores from Capterra Outreach (292 reviews).
Who uses Outreach
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What people say about Outreach
Our synthesis across 3,412 G2 reviews at 4.3/5 and 292 Capterra reviews at 4.4/5, plus Gartner Peer Insights and TrustRadius. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Sequence automation and multi-touch outbound execution are praised as best-in-class; enterprise AEs describe Outreach as the platform that makes a disciplined outbound motion actually sustainable at scale
- Salesforce integration depth is frequently called out as the tightest in the sales engagement category, with bidirectional sync, task logging, and sequence enrollment directly from Salesforce records
- Pipeline and forecasting capabilities through Outreach Commit are praised by RevOps leads as the piece that finally replaces the spreadsheet-plus-Salesforce-dashboard combination most teams lived with before
Most cited complaints
- Value for money scores the lowest of any dimension; reviewers consistently note that Outreach is expensive relative to alternatives like Apollo.io and Salesloft, and that pricing opacity makes it hard to budget before getting a quote
- The user interface has a steeper learning curve than competitors; new reps report needing 2-4 weeks before feeling productive, and admin configuration takes dedicated RevOps time to maintain
- Customer support response times and quality are a recurring complaint at non-Enterprise tiers; reviewers describe long waits for technical issues that block reps from working sequences
What we found testing it
What's great
- Deepest sequence branching in the category -- conditional logic, A/B testing, auto-skip rules for out-of-office replies
- Kaia AI meeting assistant handles real-time coaching cards, talk-time analysis, and post-call summaries without a separate Gong seat
- Prospect scoring and routing baked into the platform; no RevOps plumbing required to get smart queue management
Watch-outs
- Custom pricing with no published tiers; real contracts land $100-$175/user/mo, the one thing the demo never mentions upfront
- Implementation typically runs 6-10 weeks for a clean rollout with Salesforce; lighter CRMs need custom API work
- G2 reviewers consistently flag the admin overhead -- sequence library management, governance rules, and permission models all need a dedicated ops person
Outreach funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| Series A | $2M | 2014 | Trinity Ventures |
| Series B | $10M | 2015 | Mayfield Fund |
| Series C | $17.5M | 2016 | DFJ (now DCVC) |
| Series D | $30M | Apr 2017 | Spark Capital |
| Series E | $65M | Nov 2018 | Lone Pine Capital |
| Series F | $114M | Apr 2019 | Lone Pine Capital (at $1.1B valuation) |
| Series G | $250M | Jun 2021 | Tiger Global, Steadfast Capital (at $4.4B valuation) |
Moderate risk. Outreach is a heavily funded private company with $489 million raised and a $4.4 billion 2021 valuation, but the SaaS market correction since 2022 has made that valuation difficult to justify without significant revenue growth. Reports in 2025 and early 2026 of merger talks with Salesloft (which did not advance) signal that the company and its investors are weighing options. The product itself is deeply embedded in enterprise sales stacks, making churn difficult for existing customers, but new logo growth in a competitive market against Salesloft, HubSpot Sales Hub, and Apollo.io is the real test. An IPO at the 2021 valuation looks unlikely without a meaningful market recovery. Not an immediate operational risk, but worth tracking if you are signing a multi-year deal.
Outreach features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes |
| HIPAA | No |
| SOC 2 Type II | Yes (SOC 2 Type II) |
| SSO / SAML | Yes (SAML SSO, all paid plans) |
Integrations: Salesforce, Microsoft Dynamics 365, HubSpot CRM, LinkedIn Sales Navigator, Gmail, Outlook / Microsoft 365, Zoom, Gong, Slack, and ZoomInfo.
Outreach leadership
Outreach pricing
| Plan | Price | Best for |
|---|---|---|
| Sales Engagement | Custom (typically $100-$150/user/mo) | AE and SDR teams running multi-touch outbound sequences, with Salesforce integration |
| Revenue Intelligence add-on (Commit) | Custom | RevOps and sales leaders needing pipeline forecasting and deal risk scoring |
| Enterprise | Custom (negotiated annual contract) | Large sales organizations needing SSO, conversation intelligence (Kaia), advanced admin controls, and dedicated support |
The catch: Outreach does not publish pricing. In practice, contracts for sales teams are typically quoted at $100-$150/user/month, with a 12-month minimum and an onboarding fee layered on top. A 15-person SDR team would realistically budget $18,000-$27,000/year in seat costs before professional services. The forecasting and deal intelligence modules (Outreach Commit, Outreach Guide) are sold as add-ons or bundled depending on the deal structure, which makes total cost difficult to calculate without an enterprise quote. Teams that have used both Outreach and Salesloft report similar total cost at equivalent scale. Apollo.io is meaningfully cheaper and covers much of the sequencing functionality, though not the revenue intelligence layer.
Outreach alternatives & where it appears
Featured in our guides
Outreach product changelog
What Outreach has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- July 8, 2026
Outreach AI deal risk scoring
Outreach launched AI-powered deal risk scoring that surfaces at-risk pipeline deals based on engagement patterns, rep activity gaps, and sentiment shifts in recorded calls, integrated directly into the pipeline view.
Source - April 22, 2026
Kaia AI meeting assistant updates
Outreach updated its Kaia AI meeting assistant with improved topic detection, automated follow-up drafting directly from meeting transcripts, and a shareable call summary link for non-Outreach stakeholders.
Source - February 10, 2026
Salesloft merger talks reported (later dissolved)
Reports emerged in early 2026 of potential merger discussions between Outreach and Salesloft. Both companies subsequently confirmed discussions did not advance, and each continues to operate independently.
Source - November 18, 2025
Native LinkedIn Sales Navigator integration
Outreach launched a deeply integrated LinkedIn Sales Navigator connection allowing reps to view LinkedIn activity, send InMails, and trigger connection requests directly from Outreach sequences without switching tabs.
Source - August 5, 2025
Outreach Commit revenue forecasting improvements
The Outreach Commit forecasting module added scenario modeling, letting revenue leaders run upside and downside cases on the pipeline without manually adjusting spreadsheets, tied to live CRM data.
Source
Latest Outreach news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- 5 Best Outreach Alternatives & Competitors in 2026 - SalesforceWed, 29 Apr 2026
- 5 Best Salesloft Competitors and Alternatives in 2026 - SalesforceThu, 12 Mar 2026
- 10 Best Sales Engagement Software I Tested for Closing Faster - G2 Learning HubMon, 20 Oct 2025
- Outreach Closes $200 Million Round; $4.4 Billion Valuation for Sales Engagement Category Leader - PR NewswireWed, 02 Jun 2021
- Fuel Faster Sales Enabement in Outreach and Salesloft with Informa TechTarget - Informa TechTargetThu, 20 Nov 2025
- Sales Engagement Platform: Outreach Senior Vice President Ali Jawin, Live from NYSE - IPO EdgeMon, 05 Feb 2024
Outreach FAQs
How much does Outreach cost?
Outreach does not publish pricing and requires a custom quote. Based on publicly reported deals and user-disclosed contracts, pricing typically runs $100-$150/user/month for the core sales engagement platform, with a 12-month minimum commitment. Additional modules like Outreach Commit (revenue forecasting) and Kaia (AI conversation intelligence) are priced separately. Budget an onboarding fee for new deployments. For a small team of 10-20 reps, expect a total annual cost of $12,000-$36,000 in seat licensing alone.
How does Outreach compare to Salesloft?
Outreach and Salesloft are the two dominant enterprise sales engagement platforms and are closely matched on features and price. Outreach is generally rated higher for Salesforce integration depth and pipeline intelligence. Salesloft is often cited as having a cleaner interface and more responsive support. Both require annual contracts at similar price points. The decision typically comes down to which platform your team's RevOps leader or CRO has experience with, and which has a stronger reference in your industry vertical.
Is Outreach good for small teams?
Not the obvious choice. Outreach is built and priced for mid-market and enterprise sales teams (15+ reps) that can justify the per-seat cost and invest in a dedicated admin. Smaller teams often find Apollo.io, Salesloft's lower tiers, or HubSpot Sales Hub's sequences adequate at a fraction of the cost. If you are under 10 reps and under $5M ARR, Outreach's minimum deal sizes and onboarding overhead typically make it the wrong fit until you scale.
Is Outreach a public company?
No. Outreach Inc. is a private company headquartered in Seattle, Washington. It raised approximately $489 million in total funding, with a Series G in June 2021 valuing the company at $4.4 billion. As of mid-2026 the company has not announced IPO plans. Reports of merger discussions with Salesloft circulated in early 2026 but were not consummated.
Who is Outreach best for?
Outreach is best suited for B2B companies with dedicated SDR and AE teams (typically 15+ reps) running high-volume outbound sequences against an enterprise or mid-market target market. It is strongest where Salesforce is the CRM and where a RevOps team can configure and maintain the platform. Companies selling to SMBs with short sales cycles often find the platform over-engineered and over-priced for their motion. The revenue forecasting module (Commit) adds disproportionate value for companies with complex, multi-quarter pipeline management needs.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- G2: Outreach reviews — rating 4.3/5, 3,412 reviews, read live (accessed 2026-08-30)
- Capterra: Outreach — rating 4.4/5, 292 reviews, sub-scores, demographics (accessed 2026-08-30)
- Gartner Peer Insights: Outreach — rating 4.4/5, 105 ratings (accessed 2026-08-30)
- TrustRadius: Outreach — score 8.1/10, 534 reviews (accessed 2026-08-30)
- Crunchbase: Outreach — ~$489M total funding, Series G at $4.4B valuation, investor list (accessed 2026-08-30)
- Wikipedia: Outreach (company) — founding, founders, HQ, pivot history, funding (accessed 2026-08-30)
- LinkedIn: Outreach Inc. company page — industry, company size, HQ, specialties, employee count (accessed 2026-08-30)
- G2: Sales Engagement category report 2026 — category leader rankings, Outreach vs Salesloft competitive positioning (accessed 2026-08-30)