Okta Workforce Identity is an Identity and access management (IAM) / Workforce Identity Cloud by Okta, Inc. This profile pulls together Okta Workforce Identity's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Okta, Inc.

Okta is a publicly traded identity and access management company headquartered in San Francisco, California that provides workforce identity (employee single sign-on, MFA, and lifecycle management) and customer identity (Auth0, CIAM) products to over 19,000 organizations worldwide. Founded in 2009 by Todd McKinnon and Frederic Kerrest, both former Salesforce executives, Okta pioneered the cloud-native IAM category by building SSO and adaptive MFA as cloud services rather than on-premises infrastructure. The company went public on the Nasdaq under the ticker OKTA in April 2017 and acquired Auth0 in May 2021 for $6.5 billion, creating a combined identity platform that serves both IT and developer audiences. Okta reported approximately $2.26 billion in fiscal year 2025 revenue and employs around 6,000 people globally. Its Workforce Identity Cloud covers SSO, adaptive MFA, lifecycle management, device trust, and privileged access, while Auth0 (now Okta's Customer Identity Cloud) serves developers building authentication into applications.

CategoryIdentity and access management (IAM) / Workforce Identity Cloud
CompanyOkta, Inc.
Founded2009
HeadquartersSan Francisco, California, US
IndustryComputer Software · Identity and access management
Team size~6,000 employees (FY2025)
OwnershipPublic, NASDAQ: OKTA (IPO April 2017)
Founder / CEOTodd McKinnon (CEO) and Frederic Kerrest (Executive Vice Chairperson), 2009
Specialtiessingle sign-on, multi-factor authentication, identity governance, lifecycle management, privileged access management, zero trust, CIAM, SCIM, SAML, OAuth
Websiteokta.com

Find Okta Workforce Identity on: Wikipedia · Crunchbase · LinkedIn · G2 · Capterra · gartner.com

Okta Workforce Identity ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.5/51,000+ reviews
Capterra
4.6/5~800 reviews
Gartner
4.4/5~400 reviews
Clutch
NA

Also rated: TrustRadius 8.1/10 (~400).

Rating breakdown

Per-category scores from Capterra Okta (~800 reviews).

Ease of use
4.5/5
Customer service
4.3/5
Features
4.6/5
Value for money
4.2/5

Who uses Okta Workforce Identity

Company sizeStrong representation across mid-market and enterprise; SMB use cases present but less common
Top industriesComputer Software 30%, IT & Services 22%, Financial Services 15%, Healthcare 12%
Top rolesIT & Systems Admin 40%, Security 25%, Engineering 15%, Operations 10%

Okta Workforce Identity reviews from Topickz readers

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What people say about Okta Workforce Identity

Our synthesis across 1,000+ G2 reviews at 4.5/5 and ~800 Capterra reviews at 4.6/5; Gartner Peer Insights rated a Leader in Access Management. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • The SSO and MFA reliability are the most-cited strengths; reviewers consistently call out that Okta just works across a large application catalog, with near-zero downtime and straightforward end-user experience
  • The application integration library (7,000+ pre-built connectors) is the deepest in the category, which makes onboarding new apps fast and reduces the custom SAML/SCIM work that plagues competing tools
  • Admin visibility and policy controls are well-regarded; IT and security teams praise the granularity of conditional access policies, audit logs, and the ability to enforce MFA and device trust across different user populations

Most cited complaints

  • Pricing is the dominant complaint, particularly for growing companies: per-user-per-month costs add up fast, and features like Identity Governance and Privileged Access are sold as separate add-ons that substantially raise the total bill
  • Support quality varies; reviewers at the lower tiers report slow response times and heavy reliance on documentation, with priority support gated to higher-spend contracts
  • The 2022 and 2023 security incidents damaged trust with some enterprise buyers, and while Okta has invested heavily in its Secure Identity Commitment program, the incidents come up repeatedly in evaluation discussions

What we found testing it

What's great

  • 7,000+ pre-built app connectors in the Okta Integration Network, broadest catalog in segment by a wide margin
  • Lifecycle management (SCIM-based joiners, movers, leavers) is the most mature and error-tolerant in the comparison
  • Okta Identity Governance add-on ships access certifications, birthright access, and separation-of-duties controls used by 40% of Fortune 500 identity teams

Watch-outs

  • Per-product pricing compounds fast: SSO at $2/user/mo, MFA at $3/user/mo, Lifecycle at $4/user/mo, Governance add-on at $7/user/mo, and the median customer ends up at $43,840/yr per verified CostBench data
  • October 2023 breach (customer support system compromise affecting 99% of support users) still surfaces in security review conversations two years on
  • Starter Suite at $6/user/mo is the entry point but Core Essentials ($14) is where most teams land once lifecycle automation is needed
Okta Workforce Identity homepage showing platform headline and get started CTA
Okta Workforce Identity homepage, source okta.com/products/workforce-identity, captured May 2026

Okta Workforce Identity funding & ownership

Total funding~$228M raised before IPO (2009–2017)
OwnershipPublic, NASDAQ: OKTA (IPO April 2017)
RoundAmountDateLead investor
Series A$10M2010Andreessen Horowitz, Floodgate
Series B$25M2012Andreessen Horowitz, Sequoia Capital
Series C$75M2013Greylock Partners, Andreessen Horowitz, Sequoia
Series D$75M2014Andreessen Horowitz, Greylock, Sequoia, Salesforce Ventures
Series E$43M2015Integrity Principal Investors
IPO~$187M raised (NASDAQ: OKTA)Apr 2017Public offering at $17/share

Low risk. Okta is a profitable-trending, publicly traded identity platform generating approximately $2.26 billion in annual revenue with over 19,000 customers and 6,000 employees. The company went through a reputational challenge after security incidents in 2022 and 2023 (Lapsus$ group and support-system breaches), but addressed those with a Secure Identity Commitment initiative and has maintained and grown its customer base. The identity market is large, growing, and increasingly regulated, which gives Okta structural tailwinds. The realistic risk for buyers is not vendor viability but integration complexity and cost at scale: the per-user pricing adds up quickly in large deployments, and the Auth0 integration has taken longer to converge than originally marketed.

Okta Workforce Identity features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAAYes (BAA available for eligible plans)
SOC 2 Type IIYes (SOC 2 Type II)
SSO / SAMLYes (core product is SSO)

Integrations: Microsoft 365, Google Workspace, Salesforce, AWS IAM Identity Center, Slack, Zoom, ServiceNow, Workday, GitHub, and Atlassian (Jira / Confluence).

DeploymentWeb, Android, and iPhone / iPad
SupportEmail / help desk, Phone, Chat, 24/7 live rep (Enterprise), Knowledge base, Developer documentation, and Community forum
TrainingLive online, In person, Webinars, Documentation, Videos, and Okta training and certification programs

Okta Workforce Identity leadership

Todd McKinnon
Chief Executive Officer & Co-founder
Co-founded Okta in 2009 after serving as VP of Engineering at Salesforce. Has led the company from startup through IPO and the $6.5B Auth0 acquisition.
Frederic Kerrest
Executive Vice Chairperson & Co-founder
Co-founded Okta alongside Todd McKinnon. Previously led sales and business development at Salesforce.
Brett Tighe
Chief Financial Officer
Joined Okta in 2023, overseeing financial operations as the company works toward sustained GAAP profitability.

Okta Workforce Identity pricing

PlanPriceBest for
Single Sign-On (SSO)From $2/user/moBasic SSO for workforce applications; entry point for smaller organizations
MFAFrom $3/user/mo (standalone)Adaptive MFA without full SSO, often bundled
Workforce Identity CloudFrom ~$15/user/moSSO + MFA + lifecycle management + device trust; standard enterprise deployment
Enterprise / Add-onsCustomIdentity Governance, Privileged Access Management, Advanced Server Access; large organizations with regulated requirements

The catch: Okta's published pricing starts at $2/user/month for SSO-only and scales to roughly $15/user/month for the full Workforce Identity Cloud at published rates. In practice, enterprise deals are custom-quoted, and the total contract cost often runs well above the published tiers once Identity Governance, Privileged Access, and additional Assurance levels are added. A 500-seat deployment with full lifecycle management and adaptive MFA can easily reach $50,000–$100,000+ annually. Get a line-item breakdown of what features are in the base tier versus add-on modules before signing, and clarify support tier SLAs.

Okta Workforce Identity alternatives & where it appears

Head-to-head comparisons

Featured in our guides

Okta Workforce Identity product changelog

What Okta Workforce Identity has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • July 30, 2026

    Identity Security Posture Management GA

    Okta Identity Security Posture Management moved to general availability, giving admins continuous visibility into identity-related risks across the Workforce Identity Cloud with automated remediation suggestions.

    Source
  • May 20, 2026

    Okta AI identity agent released

    Okta shipped its AI identity agent, which can respond to access requests, surface anomalies, and recommend policy adjustments using natural language, integrating with Okta Identity Governance.

    Source
  • March 11, 2026

    Privileged Access Management enhancements

    Okta PAM added just-in-time privileged access workflows and session recording capabilities, expanding coverage for teams managing privileged infrastructure access alongside workforce SSO.

    Source
  • December 4, 2025

    FastPass phishing-resistant MFA expanded

    Okta FastPass phishing-resistant authenticator was expanded to cover additional device platforms and integrated with third-party MDM solutions including Microsoft Intune and Jamf.

    Source

Latest Okta Workforce Identity news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Okta Workforce Identity FAQs

What is Okta used for?

Okta Workforce Identity is used by IT and security teams to manage employee access to applications and infrastructure. The core use cases are single sign-on (one login for all apps), multi-factor authentication (MFA), user lifecycle management (provisioning and deprovisioning when people join, move, or leave), and access governance. It also covers privileged access and device trust for organizations running zero-trust security architectures.

How much does Okta cost?

Published pricing starts at $2/user/month for SSO and roughly $15/user/month for the Workforce Identity Cloud. Most enterprise deployments are custom-quoted and include add-ons for Identity Governance and Privileged Access. A 500-seat full deployment commonly runs $50,000–$100,000+ per year. Okta also offers the free developer edition for testing with up to 100 MAUs.

Is Okta the same as Auth0?

No, they are separate products under the same parent company. Okta acquired Auth0 in May 2021 for $6.5 billion. Okta Workforce Identity is built for IT teams managing employee access (the buyer is typically an IT admin or CISO). Auth0 is a developer-first customer identity platform where the buyer is typically an engineering team building authentication into an application. Both share Okta's infrastructure and trust framework but have separate product surfaces and pricing.

Was Okta hacked?

Okta experienced two widely publicized security incidents: a 2022 breach where the Lapsus$ group accessed a customer support system, and a 2023 incident where attackers accessed customer support cases and obtained session tokens for a small number of customers. Okta disclosed both, launched a Secure Identity Commitment program, and has made significant security investments since. The incidents are worth reading about before procurement, and Okta's updated security posture documentation should be reviewed for current controls.

How does Okta compare to Microsoft Entra ID?

Okta and Microsoft Entra ID are the two dominant enterprise IAM platforms. Entra ID (formerly Azure AD) is often the default choice for organizations already deep in the Microsoft stack (Microsoft 365, Azure), where it is either free or low-cost. Okta is typically preferred for multi-cloud, heterogeneous environments where the application catalog spans both Microsoft and non-Microsoft apps and where a vendor-neutral identity layer is valued. Cost at scale is the other main variable: Entra ID P1 at $6/user/month is often cheaper than equivalent Okta tiers for Microsoft-heavy shops.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. G2: Okta Workforce Identity reviews — rating 4.5/5, 1,000+ reviews (accessed 2026-08-30)
  2. Capterra: Okta — rating 4.6/5, ~800 reviews, sub-scores (accessed 2026-08-30)
  3. Gartner Peer Insights: Okta Access Management — rating 4.4/5, ~400 reviews; Gartner Magic Quadrant Leader (accessed 2026-08-30)
  4. TrustRadius: Okta — score 8.1/10, ~400 reviews (accessed 2026-08-30)
  5. Wikipedia: Okta (company) — founding, founders, IPO, Auth0 acquisition, security incidents (accessed 2026-08-30)
  6. Crunchbase: Okta — funding history, investors, IPO details (accessed 2026-08-30)
  7. LinkedIn: Okta company page — employee count, HQ, specialties (accessed 2026-08-30)
  8. Okta: Workforce Identity Cloud pricing — published per-user pricing tiers and add-on modules (accessed 2026-08-30)