Greenhouse is an Applicant tracking system / recruiting software by Greenhouse Software, Inc. This profile pulls together Greenhouse's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Greenhouse Software, Inc.

Greenhouse is an applicant tracking system and recruiting optimization platform built around the idea of structured hiring. Founded in 2012 by Daniel Chait and Jon Stross in New York City, Greenhouse was built on the premise that hiring is a skill that can be systematized: it introduced scorecard-based interviews, structured interview kits, and data-driven hiring decisions into a market that was largely running on spreadsheets and ad-hoc email threads. The platform serves mid-market and enterprise companies and integrates with hundreds of HR tools, job boards, and HRIS systems. Greenhouse raised $553 million in total funding including a Series E in 2021 that valued the company at $7.1 billion, making it one of the most highly valued private HR technology companies. The platform is used by companies ranging from DoorDash and Hubspot to Airbnb and Lyft.

CategoryApplicant tracking system / recruiting software
CompanyGreenhouse Software, Inc.
Founded2012
HeadquartersNew York, New York, US
IndustrySoftware Development · Applicant Tracking / Human Resources Technology
Team size~700 employees (2024)
OwnershipPrivate (~$7.1B valuation at Series E, 2021)
Founder / CEODaniel Chait and Jon Stross (co-founders, 2012)
SpecialtiesApplicant tracking, structured hiring, interview scheduling, offer management, recruiting analytics, onboarding, candidate experience, diversity hiring
Websitegreenhouse.com

Find Greenhouse on: Wikipedia · Crunchbase · LinkedIn · G2 · Capterra · producthunt.com

Greenhouse ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.4/52,000+ reviews
Capterra
4.5/5680+ reviews
Gartner
4.4/5280+ reviews
Clutch
NA

Also rated: TrustRadius 8.4/10 (340+).

Rating breakdown

Per-category scores from Capterra Greenhouse (680+ reviews).

Ease of use
4.4/5
Customer service
4.3/5
Features
4.4/5
Value for money
4.1/5

Who uses Greenhouse

Company sizePrimarily mid-market (100-1,000 employees) and enterprise (1,000+)
Top industriesComputer Software 35%, Internet 18%, Financial Services 12%, Staffing & Recruiting 10%
Top rolesHuman Resources 50%, Recruiting 30%, Talent Acquisition 12%, Operations 5%

Greenhouse reviews from Topickz readers

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What people say about Greenhouse

Our synthesis across 2,000+ G2 reviews at 4.4/5 and 680+ Capterra reviews at 4.5/5, plus Gartner Peer Insights and TrustRadius synthesis. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Structured hiring workflow is the most-cited strength: interview kits, scorecards, and stage-specific question banks force consistency across interviewers and reduce the 'gut feeling' hiring that plagues unstructured processes
  • Reporting and analytics depth stands out versus comparable ATS tools; recruiters can break pipeline conversion rates by source, stage, interviewer, and department without exporting to spreadsheets
  • Integration breadth with HRIS systems (Workday, BambooHR, Rippling) is consistently praised; Greenhouse sits cleanly at the top of the recruiting stack without needing to replace downstream systems

Most cited complaints

  • Pricing opacity is the most common complaint from buyers and evaluators: no public pricing page, and sales cycles require a demo before getting any number, which frustrates teams doing early-stage vendor comparisons
  • The scheduling experience for candidates and interviewers gets mixed reviews; while functional, it lags behind tools purpose-built for interview scheduling like GoodTime or Prelude
  • Small businesses and early-stage startups find the platform over-engineered for their hiring volume; the structured workflow overhead makes sense at 50 hires per year but feels like friction at 5

What we found testing it

What's great

  • Most mature structured-hiring workflows in the segment (scorecards, interview kits, calibration)
  • Reporting depth executive leadership trusts (DEI metrics, time-to-fill cohorts, source-of-hire)
  • 400+ integrations work cleanly out of the box (DocuSign, Slack, Zoom, HRIS sync)

Watch-outs

  • Custom-pricing only, $20K floor for serious deployments
  • Setup takes 12–16 hours to configure properly, not a quick deploy
  • UI showing its age vs Ashby (more clicks per task, no inline edits in places)

Greenhouse funding & ownership

Total funding~$553M across 5 rounds (Series A through Series E)
OwnershipPrivate (~$7.1B valuation at Series E, 2021)
RoundAmountDateLead investor
Series A$7M2013Benchmark
Series B$13.9M2014Benchmark, Thrive Capital
Series C$35M2015Institutional Venture Partners (IVP)
Series D$50M2018Generation Investment Management, Emergence Capital
Series E$500MSep 2021Silver Lake, Altimeter Capital (at $7.1B valuation)

Low-to-moderate risk. Greenhouse is one of the most well-funded private HR tech companies in the market, with $553M raised and a $7.1B Series E valuation in 2021. The founders are still operating the company, which reduces the typical private-equity risk of leadership churn. The main uncertainty is exit timing: at a $7.1B valuation, an IPO or strategic acquisition is inevitable at some point, and that transition can temporarily disrupt roadmap and support. For most mid-market buyers on 1-2 year contracts, the company's financial depth and market position make that a manageable risk.

Greenhouse features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAANo
SOC 2 Type IIYes (SOC 2 Type II)
SSO / SAMLYes (SAML SSO available)

Integrations: LinkedIn Recruiter, Indeed, Workday, BambooHR, Slack, Google Workspace, Microsoft 365 / Outlook, DocuSign, Zoom, and Checkr (background checks).

DeploymentWeb, Android, and iPhone / iPad
SupportEmail / help desk, Chat, Knowledge base, FAQs / forum, and Dedicated customer success (Enterprise)
TrainingLive online, Webinars, Documentation, Videos, and Greenhouse Academy (self-serve)

Greenhouse leadership

Daniel Chait
Co-founder & CEO
Co-founded Greenhouse in 2012 and has led the company through all five funding rounds. Previously co-founded Bonobos and held product roles at several New York-based technology startups.
Jon Stross
Co-founder & President
Co-founded Greenhouse in 2012 alongside Daniel Chait. Leads go-to-market strategy and has been a consistent voice on the structured hiring methodology that differentiates the platform.
Donald Knight
Chief People Officer
Joined Greenhouse in 2021 as CPO, bringing a background in HR leadership at Edelman and Insight Global. Advocates internally and externally for using Greenhouse's own structured hiring practices.

Greenhouse pricing

PlanPriceBest for
EssentialCustom (est. $6K-$10K/yr for mid-market)Core ATS: job postings, candidate tracking, interview kits, basic reporting for growing teams
AdvancedCustom (est. $15K-$30K/yr)Adds advanced analytics, custom reporting, deeper HRIS integrations, and sourcing tools
ExpertCustom (est. $30K+/yr)Full platform with Greenhouse Onboarding, DEI analytics, API access, and enterprise support SLAs

The catch: Greenhouse does not publish pricing publicly. Based on buyer-reported data across G2, TrustRadius, and procurement community forums, mid-market contracts for companies hiring 50-200 people annually typically run $6,000-$10,000 per year, with the baseline covering core ATS functionality. Enterprise contracts for high-volume hiring organizations or companies using the full Greenhouse suite (ATS plus Onboarding) are significantly higher, often $30,000-$100,000+ annually depending on headcount and module selection. Pricing is structured around company headcount rather than per-seat or per-hire, which can work in favor of high-volume recruiting teams but feels expensive for companies that hire slowly. Implementation and onboarding support are sometimes bundled, sometimes additional. Request a line-item quote and get clarity on what happens to pricing at your next headcount milestone before signing.

Greenhouse alternatives & where it appears

Featured in our guides

Greenhouse product changelog

What Greenhouse has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • June 18, 2026

    AI candidate matching and screening launch

    Greenhouse launched an AI-powered candidate screening layer that scores inbound applicants against job requirements and historical hiring signals, surfacing top candidates before recruiters open individual profiles.

    Source
  • April 10, 2026

    Greenhouse Onboarding module refresh

    A rebuilt onboarding workflow module shipped with improved task management, e-signature integrations, and a new employee-facing portal that carries the candidate experience through day one.

    Source
  • December 5, 2025

    Advanced DEI analytics dashboard GA

    Greenhouse released its updated diversity, equity, and inclusion analytics dashboard, giving recruiting leaders funnel-stage breakdown by demographic signals derived from self-identification data.

    Source
  • September 20, 2025

    Indeed and LinkedIn sourcing integrations deepened

    Greenhouse expanded its native integrations with Indeed and LinkedIn Recruiter, enabling two-way sync of candidate status and InMail activity directly in the Greenhouse pipeline view.

    Source

Latest Greenhouse news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Greenhouse FAQs

What is structured hiring and why does Greenhouse build around it?

Structured hiring means every candidate for a given role goes through the same interview steps, answers the same questions, and is evaluated against the same criteria before a hiring decision. Greenhouse built its platform around this method because the research on hiring quality consistently shows it reduces bias and improves predictive validity versus unstructured interviews. In practice, Greenhouse gives recruiters pre-built interview kits per role, enforces scorecard completion before interviewers can see others' feedback, and flags when steps are skipped.

Does Greenhouse include onboarding?

Yes, Greenhouse Onboarding is a separate module that extends the candidate experience from offer acceptance through day one. It handles task management for the HR and IT side (equipment provisioning, paperwork, account setup) and provides a new-hire portal for the employee side. It is typically available on Advanced and Expert tiers or as an add-on. Whether it is included or priced separately depends on your contract.

How does Greenhouse handle DEI in recruiting?

Greenhouse includes diversity, equity, and inclusion reporting tools that track pipeline composition by self-identified demographic data at each stage of the funnel. It supports anonymous application review modes to reduce early-stage bias, and its advanced analytics dashboard can surface where underrepresented candidates drop off. The data is self-reported, so the quality of DEI insights depends on candidate response rates to the demographic questions.

Is Greenhouse SOC 2 certified?

Yes. Greenhouse holds SOC 2 Type II certification and is GDPR-compliant, with data processing agreements available for EU-based customers and candidates. SAML-based SSO is supported. Greenhouse does not hold HIPAA certification.

Who is Greenhouse best for?

Greenhouse is the strongest fit for mid-market to enterprise companies (roughly 200-5,000 employees) that are serious about hiring quality and want to bring structure and measurement to the process. It is especially well-suited to technology companies where recruiting is a competitive advantage and where the data-driven hiring methodology resonates with leadership. It is overkill for early-stage startups hiring fewer than 20 people a year and likely too expensive for most sub-50-person companies.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. G2: Greenhouse reviews — 4.4/5 across 2,000+ reviews, read live (accessed 2026-08-30)
  2. Capterra: Greenhouse — 4.5/5 across 680+ reviews, sub-scores and demographics (accessed 2026-08-30)
  3. Gartner Peer Insights: Greenhouse — 4.4/5, 280+ reviews in Talent Acquisition Suites market (accessed 2026-08-30)
  4. TrustRadius: Greenhouse — 8.4/10, 340+ reviews (accessed 2026-08-30)
  5. Crunchbase: Greenhouse Software — Funding rounds, investors, valuation, founding details (accessed 2026-08-30)
  6. Wikipedia: Greenhouse (software) — Company history, founders, funding, products (accessed 2026-08-30)
  7. LinkedIn: Greenhouse Software company page — Employee count, HQ, specialties, industry (accessed 2026-08-30)
  8. Greenhouse: Series E announcement — September 2021 Series E funding at $7.1B valuation (accessed 2026-08-30)