Fireflies.ai is an AI meeting recorder and conversation intelligence by Fireflies Inc. This profile pulls together Fireflies.ai's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About Fireflies Inc.

Fireflies.ai is a San Francisco-based AI meeting intelligence platform founded in 2016 by Krish Ramineni and Sam Udotong. The platform automatically joins Zoom, Google Meet, and Teams meetings, records and transcribes conversations in real-time, generates AI summaries, extracts action items, and syncs notes to CRM tools like Salesforce and HubSpot. Fireflies is particularly popular with sales teams who need to log call notes to CRM automatically, and remote teams that want searchable meeting records. The platform serves over 300,000 companies and is one of the most widely used AI meeting tools globally.

CategoryAI meeting recorder and conversation intelligence
CompanyFireflies Inc.
Founded2016
HeadquartersSan Francisco, California, US
IndustrySoftware Development · Productivity / Meeting Intelligence
Team size~50-150
OwnershipPrivate (bootstrapped + accelerator funding)
Founder / CEOKrish Ramineni (CEO) and Sam Udotong
SpecialtiesMeeting recording, AI transcription, meeting summaries, CRM sync, conversation intelligence
Websitefireflies.ai

Find Fireflies.ai on: Crunchbase · LinkedIn · G2 · Capterra

Fireflies.ai ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.8/5~500 reviews
Capterra
4.7/5~600 reviews
Gartner
NA
Clutch
NA

Rating breakdown

Per-category scores from G2 and Capterra, ~1,100 reviews, 2025-2026.

Ease of use
4.8/5
Customer support
4.7/5
Value for money
4.8/5
Features
4.7/5

Who uses Fireflies.ai

Company sizeSMB (1-500 employees)
Top industriesSaaS, agencies, consulting, sales, recruiting
Top rolesSales teams, recruiters, consultants, remote teams, account managers

Fireflies.ai reviews from Topickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about Fireflies.ai

Our synthesis across ~1,100 G2 and Capterra reviews, 2025-2026. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Joins meetings automatically without user action; most seamless setup in the category
  • Salesforce and HubSpot call logging is fully automatic, eliminating manual notes
  • AskFred AI search across meeting history is genuinely useful for recall
  • Best-value paid plan in the AI meeting recorder category

Most cited complaints

  • Free tier 800-minute limit is hit quickly by heavy meeting users
  • Transcription accuracy drops in noisy audio environments
  • Some users have privacy concerns about AI bots joining all their calls

What we found testing it

What's great

  • Native CRM push to HubSpot, Salesforce, Dynamics 365, Monday, Attio, and 10+ more without Zapier
  • Perplexity-powered meeting search lets you query all past calls in natural language, rolled out in early 2026
  • Business tier at $19/seat/mo includes unlimited storage and video recording, no per-meeting limits

Watch-outs

  • UX is noticeably less polished than Fathom; the transcript search UI has a real learning curve that G2 reviewers flag
  • Free tier caps storage at 800 minutes per seat, which runs out in two to three active weeks
  • Speaker identification struggles when two people have similar vocal patterns on the same call
Fireflies.ai dashboard showing meeting transcript, AI summary, and CRM integration panel
Fireflies.ai homepage, source fireflies.ai, captured May 2026

Fireflies.ai funding & ownership

Total fundingBootstrapped + accelerator ($1.5M)
OwnershipPrivate (bootstrapped + accelerator funding)
RoundAmountDateLead investor
Accelerator$1.5M2019Accel Partners

Profitable and widely adopted with 300K+ companies. Low funding dependency is a positive signal. AI meeting intelligence is a crowded but growing category.

Fireflies.ai features & integrations

Security & compliance

StandardAvailability
GDPRYes
HIPAANo
SOC 2 Type IIYes
SSO / SAMLYes (Business)

Integrations: Zoom, Google Meet, Teams, Salesforce, HubSpot, Pipedrive, Close, Slack, Notion, Zapier, Asana, and Jira.

DeploymentCloud (SaaS)
SupportEmail support, Help center, and Community
TrainingFireflies documentation, and Tutorial videos

Fireflies.ai leadership

Krish Ramineni
CEO & Co-Founder
Active in AI productivity community
Sam Udotong
CTO & Co-Founder

Fireflies.ai pricing

PlanPriceBest for
Free$0/moLight users, 800 minutes/month
Pro$18/user/moPower users, unlimited transcription, CRM sync
Business$29/user/moTeams, analytics, advanced search
EnterpriseCustomLarge teams, SSO, dedicated support

The catch: Fireflies charges per user per month. Free: 800 minutes/month, limited seats. Pro: $18/user/month (unlimited transcription, CRM sync). Business: $29/user/month (team analytics, smart search). Enterprise: custom.

Fireflies.ai alternatives & where it appears

Featured in our guides

Fireflies.ai product changelog

What Fireflies.ai has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.

  • February 1, 2026

    AskFred AI

    Chat with your meeting transcripts using natural language questions.

    Source
  • October 1, 2025

    Soundbite sharing

    Clip and share specific moments from meeting recordings.

    Source
  • February 1, 2025

    Multi-language transcription

    Real-time transcription in 60+ languages.

    Source

Latest Fireflies.ai news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

Fireflies.ai FAQs

How does Fireflies.ai compare to Fathom?

Fathom has a more generous free tier (unlimited recordings) and better AI meeting summaries. Fireflies has more CRM integrations and team collaboration features. Both are top-tier meeting recorders; Fathom wins for individuals, Fireflies wins for sales teams with CRM sync needs.

Can Fireflies join meetings without me being present?

Yes. The Fireflies bot joins as a meeting participant and records even if you're multitasking or join late. It identifies speakers and timestamps the transcript.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. Fireflies.ai website — Product and pricing (accessed 2026-09-02)
  2. G2 Fireflies.ai reviews — User reviews (accessed 2026-09-02)