Connecteam is a Workforce management / deskless employee platform by Connecteam Ltd. This profile pulls together Connecteam's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Connecteam Ltd.
Connecteam is a workforce management platform built specifically for deskless workers: the field teams, shift workers, retail staff, and frontline employees who make up the majority of the global workforce but were largely ignored by traditional HR software built for desk workers with company email addresses and laptops. The platform bundles scheduling and shift management, time tracking and attendance, internal communications, task management, checklists, and basic HR document management in a mobile-first product that runs on iOS and Android. Connecteam was founded in 2014 in Tel Aviv by CEO Amir Nehemia, raised approximately $120 million in its Series C round in 2022, and has built a reputation for aggressive value pricing, including a genuinely free plan for teams under 10 users. The company is headquartered in Tel Aviv with a growing New York presence and serves businesses in construction, hospitality, retail, healthcare, and transportation.
| Category | Workforce management / deskless employee platform |
| Company | Connecteam Ltd. |
| Founded | 2014 |
| Headquarters | Tel Aviv, Israel (with offices in New York, NY, US) |
| Industry | Software Development · Workforce Management / Deskless Employee Software |
| Team size | ~500 full-time (estimated 2025) |
| Ownership | Private (~$120M Series C, 2022) |
| Founder / CEO | Amir Nehemia (CEO and founder, 2014) |
| Specialties | Deskless workforce management, employee scheduling, time tracking, team communications, onboarding, task management, HR for frontline workers |
| Website | connecteam.com |
Find Connecteam on: Crunchbase · LinkedIn · G2 · Capterra · producthunt.com
Connecteam ratings across the web
Aggregated from the major review platforms. Each links to the source.
Also rated: TrustRadius 8.7/10 (42).
Rating breakdown
Per-category scores from Capterra Connecteam (~950 reviews).
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What people say about Connecteam
Our synthesis across ~250 G2 reviews at 4.3/5 and ~950 Capterra reviews at 4.8/5, plus Gartner and TrustRadius. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- The mobile experience is called out as genuinely excellent by frontline managers; field workers can clock in, complete checklists, and read team announcements from a phone without needing IT setup or a company email address
- Value for money scores at 4.8/5 on Capterra, with the free tier for up to 10 users and the $29/mo base plan frequently cited as "insane value" by owners of small construction and hospitality businesses
- Customer support responsiveness is a consistent strength in reviews, with many Capterra reviewers specifically naming the live chat team as faster and more helpful than competitors they had used before
Most cited complaints
- Reporting and analytics are basic by enterprise standards; teams that want labor cost breakdowns, overtime alerts, or integration with BI tools say the built-in reports don't go deep enough
- The G2 score (4.3/5) is lower than the Capterra score (4.8/5), partly because G2 skews toward larger tech-company buyers who expect more customization and API access than Connecteam currently offers
- Payroll integration depth varies by provider; the QuickBooks integration is solid, but companies on enterprise payroll systems (Ceridian, UKG) have to rely on CSV exports rather than native sync
What we found testing it
What's great
- Built for teams where most employees do not sit at desks: construction, retail, healthcare, logistics, food service
- Free plan covers up to 10 users with onboarding checklists, training courses, and quizzes, no credit card required
- Time-to-onboard metrics improve measurably; one user in a G2 review documented a 60% reduction in new employee onboarding time after switching
Watch-outs
- HR features are lighter than Rippling or BambooHR; no built-in payroll, and performance management is shallow
- Per-hub pricing model is confusing; a team that needs HR, Operations, and Communications hubs pays three separate $29/mo minimums
- Not designed for knowledge-worker onboarding; the SOP documentation layer is lighter than Trainual
Connecteam funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| Seed | Undisclosed | 2014-2016 | Undisclosed |
| Series A | ~$7M | 2019 | Kamaaina Holdings, others |
| Series B | ~$37M | 2021 | Insight Partners |
| Series C | ~$120M | 2022 | Tiger Global, Insight Partners |
Low-to-moderate risk. Connecteam raised approximately $120 million in its 2022 Series C and has been operating for over a decade with a clear product category focus. The company's free tier and SMB-friendly pricing create a large top-of-funnel, and the Capterra score of 4.8/5 across nearly 950 reviews is one of the strongest in its category, suggesting genuine customer satisfaction. The realistic risks are the crowded workforce management market (Deputy, Homebase, When I Work, and Sling all compete in adjacent spaces) and the SaaS funding environment for high-multiple private companies. The free tier for small teams means some revenue concentration in the SMB segment, where churn tends to be higher.
Connecteam features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes |
| HIPAA | Yes (available on Business and Enterprise plans) |
| SOC 2 Type II | Yes (SOC 2 Type II) |
| SSO / SAML | Yes (SSO on Enterprise) |
Integrations: QuickBooks, Gusto, Paychex, ADP, Xero, Google Calendar, Outlook Calendar, Zapier, Slack, and Rippling.
Connecteam leadership
Connecteam pricing
| Plan | Price | Best for |
|---|---|---|
| Free | $0 | Up to 10 users; core scheduling, time clock, basic chat, and checklists |
| Basic | $29/mo (up to 30 users) | Shift scheduling, time tracking, task management, and basic onboarding for small teams |
| Advanced | $49/mo (up to 30 users) | Automations, advanced reporting, payroll integrations (QuickBooks, Gusto, ADP) |
| Expert | $99/mo (up to 30 users) + per user above 30 | Process automations, geofencing, HIPAA, advanced permissions |
| Enterprise | Custom | Dedicated CSM, SSO, custom SLA, API access, 1,000+ user deployments |
The catch: Connecteam has one of the more transparent pricing structures in workforce management. The free plan for up to 10 users is real and functional, not a crippled trial. The Basic paid plan at $29/mo covers up to 30 users and includes scheduling, time clock, and basic HR tools. The Advanced plan at $49/mo adds automations, advanced reporting, and payroll integrations. Beyond 30 users the per-user pricing kicks in, and at 100+ employees it becomes competitive with Deputy and Homebase. The Expert and Enterprise tiers with SSO, HIPAA, and dedicated support are custom-quoted. Check the current plan page for per-user rates above 30 users, as they have changed periodically.
Connecteam alternatives & where it appears
Featured in our guides
Connecteam product changelog
What Connecteam has actually shipped, summarized from its own release notes and dated. Not auto-generated, updated as part of our freshness checks.
- August 5, 2026
AI shift-coverage suggestions
Connecteam added an AI scheduling assistant that suggests shift coverage based on employee availability, past patterns, and overtime rules, reducing manager time spent on last-minute schedule gaps.
Source - May 12, 2026
Kiosk mode for shared devices
A new kiosk mode lets teams use a single shared tablet for time clock punches, checklist completion, and shift handoffs without individual employee logins per action.
Source - March 18, 2026
QuickBooks payroll integration
Connecteam launched a direct QuickBooks payroll integration that pushes approved timesheet hours directly to QuickBooks Payroll, removing the manual export step that was the most common complaint in HR reviews.
Source - December 10, 2025
Document storage and e-signature
HR document storage with e-signature support reached general availability, letting teams collect signed policies, certifications, and onboarding forms from mobile workers without paper or email.
Source
Latest Connecteam news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- Connecteam Time and Attendance System Review and Pricing - Business.comWed, 05 Aug 2026
- Accu-Time Systems Announces Strategic Integration with Connecteam for Seamless Workforce Management - Newswire.comWed, 04 Mar 2026
- My 8 Picks for the Best Workforce Management Software - G2 Learning HubMon, 06 Jul 2026
- Best Employee Communications Software: My Top 5 Picks - G2 Learning HubThu, 23 Apr 2026
- Connecteam raises $120M at an $800M+ valuation for comms app for deskless workers - TechCrunchWed, 02 Mar 2022
- Connecteam Brings Its All-in-One Workforce Management App to UK Care Week - Business WireTue, 14 Mar 2023
Connecteam FAQs
Is Connecteam really free?
Yes. The free plan is genuinely functional for teams of up to 10 users, covering scheduling, a time clock, team chat, task management, and basic onboarding checklists. It is not a time-limited trial. The ceiling is 10 employees; above that, paid plans start at $29/mo for up to 30 users.
Who is Connecteam best for?
Connecteam is built for deskless and frontline teams: construction crews, retail staff, restaurant and hospitality workers, healthcare field staff, and transportation teams. If your workforce works from a shared location or in the field without assigned laptops or company email addresses, Connecteam is purpose-built for you. It is less suited for knowledge-worker or hybrid-remote teams where a tool like HiBob or Rippling is a better fit.
How does Connecteam handle payroll?
Connecteam does not process payroll natively. It syncs approved time and attendance data to payroll providers including QuickBooks Payroll, Gusto, ADP, Paychex, and Xero. The QuickBooks integration is the most mature. Enterprises on Ceridian or UKG typically export CSVs rather than using a native sync. Verify the integration status for your payroll system before committing.
Is Connecteam HIPAA compliant?
Yes, on Business and Enterprise plans. HIPAA compliance is not available on the free or Basic tiers. If you handle protected health information (PHI) as a healthcare employer, you will need a Business plan minimum and a signed BAA from Connecteam. SOC 2 Type II and GDPR apply across plans.
What are Connecteam's main competitors?
Connecteam competes with Deputy, Homebase, When I Work, and Sling in the shift-scheduling and time-tracking space. For broader frontline HR features, Workforce.com and Rippling's workforce product are also in the mix. Connecteam's edge is the breadth of features at a low price point and the free tier; its gap is enterprise reporting depth and payroll integration breadth.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- G2: Connecteam reviews — rating 4.3/5, ~250 reviews (accessed 2026-08-30)
- Capterra: Connecteam — rating 4.8/5, ~950 reviews, sub-scores, demographics (accessed 2026-08-30)
- Gartner Peer Insights: Connecteam — rating 4.5/5, ~32 reviews (accessed 2026-08-30)
- TrustRadius: Connecteam — score 8.7/10, ~42 reviews (accessed 2026-08-30)
- Crunchbase: Connecteam — Series C $120M, investors, founding date (accessed 2026-08-30)
- LinkedIn: Connecteam company page — employee estimate, HQ Tel Aviv / New York, founded 2014 (accessed 2026-08-30)
- Connecteam: pricing page — published plan tiers, free plan details, per-user pricing above 30 users (accessed 2026-08-30)
- Connecteam: official website — product overview, integrations, compliance claims (accessed 2026-08-30)