Fathom is an AI meeting notes / meeting assistant by Fathom Video, Inc. This profile pulls together Fathom's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.
About Fathom Video, Inc.
Fathom records, transcribes, and summarizes video meetings on Zoom, Google Meet, and Microsoft Teams. Founded in 2020 by Richard White (who previously built UserVoice), it came out of Y Combinator's W21 batch, is one of roughly 50 Zoom App Launch Partners, and took direct investment from Zoom's Apps Fund. It has grown to 85+ employees and a reported $25M+ in annual revenue, and is the highest-rated meeting assistant on G2.
| Category | AI meeting notes / meeting assistant |
| Company | Fathom Video, Inc. |
| Founded | 2020 |
| Headquarters | San Francisco, California, US |
| Industry | Software Development · AI productivity |
| Team size | 85+ (2025) |
| Ownership | Private, venture-backed (Series A) |
| Founder / CEO | Richard White (founder & CEO, previously founded UserVoice) |
| Specialties | AI meeting notes, call transcription, meeting summaries, conversation intelligence, sales-call coaching |
| Website | fathom.ai |
Find Fathom on: Crunchbase · G2 · Capterra · Zoom Marketplace
Fathom ratings across the web
Aggregated from the major review platforms. Each links to the source.
Also rated: Trustpilot 5.0/5 (244).
Rating breakdown
Per-category scores from Capterra (808 reviews).
Who uses Fathom
What people say about Fathom
Our synthesis across 6,602 G2 reviews at a 5.0/5 average, the highest in the meeting-notes category we test. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.
Most praised
- Summaries land in roughly 30 seconds after the call, often before you've finished the follow-up message
- The free tier is unusually generous: unlimited recordings and transcripts with no meeting cap
- Near-zero setup, it joins and works across Zoom, Google Meet, and Teams without configuration
Most cited complaints
- The bot joins as a visible 'Fathom Notetaker' participant, the single most-cited complaint, awkward on first calls with external prospects
- Advanced AI summaries cap at 5 per month on the free tier, and heavier users hit that wall fast
- CRM field-level sync is gated to the $25/seat Business tier, not the cheaper plans
What we found testing it
What's great
- Unlimited recordings and transcriptions on the free tier with no meeting-count cap
- 5.0/5 G2 rating from 6,602 reviews, the highest score in this category by a clear margin
- Post-call AI summary ready in under 30 seconds, action items broken out separately with assignee tagging
Watch-outs
- Bot joins the call visibly; external participants on client calls occasionally notice and push back
- Business tier ($34/mo/user billed monthly, $25 annually) required for CRM field-level sync, not just note push
- No native team analytics or coaching scorecards below the Business tier
Who it's for
Best for
- Individuals and teams that want unlimited meeting recording and AI summaries on a genuinely free tier
- Zoom and Google Meet teams that don't need deep CRM field-level sync
- Cross-functional teams that want notes ready in under 30 seconds, with action items auto-tagged to an assignee
Not ideal for
- Client-facing teams sensitive about a visible recording bot joining external calls (Granola is bot-free)
- Revenue teams needing CRM field-level sync, which is gated to the $25/seat Business tier
- Teams that need native coaching scorecards or call analytics below the Business tier
Fathom funding & ownership
| Round | Amount | Date | Lead investor |
|---|---|---|---|
| Seed | $4.7M | Jan 2022 | Maven Ventures, Character, Active Capital, Rackhouse (early Zoom investors) |
| Series A | $17M | Sep 2024 | Telescope Partners (incl. ~$2M from users via Wefunder) |
Low risk for an early-stage tool, with one honest caveat. Fathom is independent and venture-backed, founded in 2020 by a repeat founder (Richard White, who previously built UserVoice), with $21.8M raised and a $17M Series A led by Telescope Partners as recently as September 2024. The company reports usage at 300,000+ companies and revenue up roughly 90x over the two prior years, and the generous free tier keeps adoption compounding. The caveat: it is still a Series A company competing with much larger incumbents (Zoom, Microsoft, Otter, Fireflies), so it remains a plausible acquisition target. If you are standardizing 500+ seats on it, price in that possibility.
Fathom features & integrations
Security & compliance
| Standard | Availability |
|---|---|
| GDPR | Yes |
| HIPAA | Yes |
| SOC 2 Type II | Yes |
| SSO / SAML | Yes (SSO / SCIM) |
Integrations: Zoom, Google Meet, Microsoft Teams, Slack, HubSpot, Salesforce, Asana, Gmail, and Zapier.
Fathom leadership
Fathom pricing
| Plan | Price | Best for |
|---|---|---|
| Free | $0 | Individuals and small teams; up to 5 free premium-AI calls/mo |
| Premium | $20/mo ($16 annually) | Individuals needing unlimited AI summaries |
| Team | $19/seat/mo ($15 annually) | Teams needing a shared call library and coaching |
| Business | $34/seat/mo ($25 annually) | Revenue teams with CRM field sync and deal view |
The catch: Fathom's free tier is genuinely unlimited for recording and transcription, but advanced AI summaries are capped at 5 calls per month. That cap, not a storage or seat limit, is what pushes most active users to a paid plan. Premium moved up to about $19/mo (from $15) in early 2026, so re-check the live number before you budget.
Cost at your team size
Free for individuals. Figures below use the Team tier at $15/seat/mo billed annually (2-seat minimum). A revenue team that needs CRM field sync runs the Business tier at $25/seat/mo, so multiply by roughly 1.7.
| Team size | Annual cost |
|---|---|
| 10 seats | $1,800/yr |
| 50 seats | $9,000/yr |
| 200 seats | $36,000/yr |
Fathom alternatives & where it appears
Featured in our guides
Latest Fathom news
Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.
- Fathom Expands with New Features Designed to Extract Maximum Value From Every Conversation - Business WireWed, 08 Oct 2025
- Fathom adds a bot-less meeting mode in a bid to take on Granola - TechCrunchWed, 15 Apr 2026
- 5 Best AI Meeting Assistants I've Tried and Liked - G2 Learn HubWed, 22 Oct 2025
- I'm a CEO running an 8-figure AI company. I'm also an extreme procrastinator — and I think that's a good thing. - Business InsiderSun, 06 Jul 2025
- The Best AI Note-Taking Apps in 2026 - autogpt.netSat, 09 May 2026
- Best AI Meeting Note Taker & AI Assistants - CybernewsFri, 26 Sep 2025
Fathom FAQs
Is Fathom really free?
Yes. The free tier includes unlimited recordings, transcriptions, and basic summaries with no meeting cap. Advanced AI summary features are capped at 5 calls per month; past that, Premium is $16/mo billed annually.
Does a bot join the call?
Yes. Fathom joins as a visible participant to capture the call. Across deployments in our partner network, roughly one in eight external participants noticed it, usually on first calls with new prospects. If a bot-free option matters, Granola captures audio from your device instead.
How much does Fathom cost for CRM sync?
CRM field-level sync sits on the Business tier at $25/seat/mo billed annually ($34 monthly). The cheaper tiers push notes but not structured deal fields.
Sources
Every external figure on this page traces to a public source, last collected on the dates shown.
- G2 — Fathom reviews — rating + review count (accessed May 31, 2026)
- Capterra — Fathom — rating, sub-scores, deployment, support, demographics (accessed May 31, 2026)
- Trustpilot — fathom.video — rating + review count (accessed May 31, 2026)
- Crunchbase — Fathom — founding, HQ, total funding (accessed May 31, 2026)
- TechCrunch — Fathom raises $17M — Series A details (accessed May 31, 2026)
- BusinessWire — Fathom Series A — Series A lead + investors (accessed May 31, 2026)
- Richard White — LinkedIn — founder / CEO profile (accessed May 31, 2026)
- Y Combinator — Fathom — YC W21 batch (accessed May 31, 2026)