# Zight

Zight (formerly CloudApp) is a visual communication tool rated 4.6/5 on G2 from 500+ reviews. Profile: pricing, screen recording, screenshot annotation, and how it compares to Loom.

**Category:** Visual communication platform for screen recording and annotation  
**Vendor:** Zight, Inc. (formerly CloudApp)  
**Founded:** 2010  
**HQ:** San Francisco, California, US  
**Website:** https://www.zight.com  


## About

Zight (formerly CloudApp) is a San Francisco-based visual communication platform founded in 2010. The company rebranded from CloudApp to Zight in 2023. The platform provides screen recording, GIF capture, annotated screenshots, and short-form video messaging for teams that communicate visually. Zight is particularly useful for customer support teams, product managers, and developers who need to communicate bugs, walkthroughs, or feedback visually without scheduling a meeting. The platform integrates with Jira, Slack, Zendesk, and other workflow tools to make visual communication part of existing processes.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.6/5 | ~500 |

## Funding

Private (undisclosed)

## Viability

Established visual communication tool with a long customer history (formerly CloudApp since 2010). Competes with Loom in the async video space and with Snagit for screenshot annotation.

## Pricing

Zight charges per user per month. Free: limited captures. Pro: $9.95/user/month (unlimited captures, full annotation). Team: $8/user/month (billed annually for teams). Enterprise: custom.

| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Occasional use, limited captures |
| Pro | $9.95/user/mo | Unlimited captures, all features |
| Team | $8/user/mo | Teams, collaboration, analytics |
| Enterprise | Custom | Large orgs, SSO, custom integrations |

## What reviewers say

_~500 G2 reviews, 2025-2026_

**Praised:**
- Annotated screenshots are faster to create than writing long explanations for bugs or feedback
- GIF capture is particularly useful for showing UI interactions without a full video
- Instant shareable link after capture eliminates manual upload steps
- Jira and Zendesk integrations make it a natural part of support and engineering workflows

**Complaints:**
- Rebrand from CloudApp to Zight caused some confusion and search difficulty
- Free tier is more limited than Loom's free offering for video communication
- Screen recording quality is good but Loom has a slight edge in polish

## Compliance

- **SOC 2:** Yes
- **GDPR:** Yes
- **HIPAA:** No
- **SSO:** Yes (Pro)

## Integrations

- Slack
- Jira
- Zendesk
- Notion
- Asana
- GitHub
- Trello
- Google Drive
- Dropbox

## FAQs

### Is Zight the same as CloudApp?

Yes. CloudApp rebranded to Zight in 2023. It's the same product and company with an updated brand and some new AI features. Existing CloudApp customers were migrated to Zight automatically.

### How does Zight compare to Loom?

Zight is stronger for screenshot annotation and GIF capture. Loom is stronger for longer-form async video with features like chapters and engagement analytics. For bug reporting and visual feedback workflows, Zight is often preferred. For team video communication and walkthroughs, Loom wins.


## Sources

- [Zight website](https://www.zight.com): Product and pricing
- [G2 Zight reviews](https://www.g2.com/products/zight/reviews): User reviews