# Pinpoint

Pinpoint is an applicant tracking system for in-house HR teams rated 4.8/5 on G2 from 200+ reviews. Profile: pricing, features, and how it compares to Greenhouse and Lever.

**Category:** Applicant tracking system for in-house recruiting teams  
**Vendor:** Pinpoint Ltd.  
**Founded:** 2017  
**HQ:** London, United Kingdom  
**Website:** https://www.pinpointhq.com  


## About

Pinpoint is a UK-based applicant tracking system founded in 2017 by Thomas Nisbet. The platform is designed specifically for in-house HR and talent acquisition teams at mid-market companies, providing job advertising, candidate management, structured interviews, offer management, and onboarding. Pinpoint differentiates on its candidate experience tools (branded careers sites, automated communication), structured hiring process templates, and exceptional customer support. The company raised $7M in Series A funding in 2022 and serves HR teams at companies including Howdens, Vinted, and Pasta Evangelists.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.8/5 | ~200 |
| Capterra | 4.8/5 | ~100 |

## Funding

$7M

| Round | Amount | Date | Lead |
|---|---|---|---|
| Series A | $7M | 2022 | Frontline Ventures |

## Viability

Early-stage but growing. Strong G2 rating and customer satisfaction signal product quality. Good mid-market ATS choice. Financial stability is adequate for a Series A company.

## Pricing

Pinpoint pricing is not publicly listed. Based on community reports, pricing typically falls in the $6,000-$24,000/year range for mid-market companies. Pricing depends on hiring volume and company size.

| Plan | Price | Best for |
|---|---|---|
| Standard | Custom | 50-500 employee companies, standard hiring volumes |
| Enterprise | Custom | Larger teams, higher volume hiring |

## What reviewers say

_~300 G2 and Capterra reviews, 2025-2026_

**Praised:**
- Best customer support of any ATS in the mid-market (consistently cited in reviews)
- Careers site builder creates branded, professional candidate-facing pages
- Structured interview scorecards improve hiring consistency across interviewers
- Job board advertising integration simplifies multi-channel posting

**Complaints:**
- Pricing requires a sales conversation; no self-serve option
- Smaller integrations ecosystem than Greenhouse
- Reporting is functional but less sophisticated than enterprise ATS tools

## Compliance

- **SOC 2:** Yes
- **GDPR:** Yes (UK/EU company)
- **HIPAA:** No
- **SSO:** Yes

## Integrations

- Slack
- Google Workspace
- Microsoft 365
- LinkedIn
- Indeed
- Reed
- Totaljobs
- Workday
- BambooHR
- Personio
- DocuSign

## FAQs

### How does Pinpoint compare to Greenhouse?

Pinpoint has significantly better customer support and is easier to use. Greenhouse has a larger integrations ecosystem, more enterprise configuration options, and broader brand recognition. Pinpoint wins for mid-market teams that want an ATS that doesn't require dedicated admin resources.

### Does Pinpoint include a careers site?

Yes. Pinpoint includes a branded careers site builder with full customization. Candidates apply directly through your careers site, and all applications flow into Pinpoint's pipeline.


## Sources

- [Pinpoint website](https://www.pinpointhq.com): Product overview
- [G2 Pinpoint reviews](https://www.g2.com/products/pinpoint/reviews): User reviews