# Okta Workforce Identity

Okta (NASDAQ: OKTA) is an enterprise identity and access management platform rated 4.5/5 on G2 (1,000+ reviews) and 4.6/5 on Capterra. Profile: revenue, pricing, leadership.

**Category:** Identity and access management (IAM) / Workforce Identity Cloud  
**Vendor:** Okta, Inc.  
**Founded:** 2009  
**HQ:** San Francisco, California, US  
**Website:** https://www.okta.com/workforce-identity/  


## About

Okta is a publicly traded identity and access management company headquartered in San Francisco, California that provides workforce identity (employee single sign-on, MFA, and lifecycle management) and customer identity (Auth0, CIAM) products to over 19,000 organizations worldwide. Founded in 2009 by Todd McKinnon and Frederic Kerrest, both former Salesforce executives, Okta pioneered the cloud-native IAM category by building SSO and adaptive MFA as cloud services rather than on-premises infrastructure. The company went public on the Nasdaq under the ticker OKTA in April 2017 and acquired Auth0 in May 2021 for $6.5 billion, creating a combined identity platform that serves both IT and developer audiences. Okta reported approximately $2.26 billion in fiscal year 2025 revenue and employs around 6,000 people globally. Its Workforce Identity Cloud covers SSO, adaptive MFA, lifecycle management, device trust, and privileged access, while Auth0 (now Okta's Customer Identity Cloud) serves developers building authentication into applications.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.5/5 | 1,000+ |
| Capterra | 4.6/5 | ~800 |
| Gartner Peer Insights | 4.4/5 | ~400 |
| TrustRadius | 8.1/10 | ~400 |

## Funding

~$228M raised before IPO (2009–2017)

| Round | Amount | Date | Lead |
|---|---|---|---|
| Series A | $10M | 2010 | Andreessen Horowitz, Floodgate |
| Series B | $25M | 2012 | Andreessen Horowitz, Sequoia Capital |
| Series C | $75M | 2013 | Greylock Partners, Andreessen Horowitz, Sequoia |
| Series D | $75M | 2014 | Andreessen Horowitz, Greylock, Sequoia, Salesforce Ventures |
| Series E | $43M | 2015 | Integrity Principal Investors |
| IPO | ~$187M raised (NASDAQ: OKTA) | Apr 2017 | Public offering at $17/share |

## Viability

Low risk. Okta is a profitable-trending, publicly traded identity platform generating approximately $2.26 billion in annual revenue with over 19,000 customers and 6,000 employees. The company went through a reputational challenge after security incidents in 2022 and 2023 (Lapsus$ group and support-system breaches), but addressed those with a Secure Identity Commitment initiative and has maintained and grown its customer base. The identity market is large, growing, and increasingly regulated, which gives Okta structural tailwinds. The realistic risk for buyers is not vendor viability but integration complexity and cost at scale: the per-user pricing adds up quickly in large deployments, and the Auth0 integration has taken longer to converge than originally marketed.

## Pricing

Okta's published pricing starts at $2/user/month for SSO-only and scales to roughly $15/user/month for the full Workforce Identity Cloud at published rates. In practice, enterprise deals are custom-quoted, and the total contract cost often runs well above the published tiers once Identity Governance, Privileged Access, and additional Assurance levels are added. A 500-seat deployment with full lifecycle management and adaptive MFA can easily reach $50,000–$100,000+ annually. Get a line-item breakdown of what features are in the base tier versus add-on modules before signing, and clarify support tier SLAs.

| Plan | Price | Best for |
|---|---|---|
| Single Sign-On (SSO) | From $2/user/mo | Basic SSO for workforce applications; entry point for smaller organizations |
| MFA | From $3/user/mo (standalone) | Adaptive MFA without full SSO, often bundled |
| Workforce Identity Cloud | From ~$15/user/mo | SSO + MFA + lifecycle management + device trust; standard enterprise deployment |
| Enterprise / Add-ons | Custom | Identity Governance, Privileged Access Management, Advanced Server Access; large organizations with regulated requirements |

## What reviewers say

_1,000+ G2 reviews at 4.5/5 and ~800 Capterra reviews at 4.6/5; Gartner Peer Insights rated a Leader in Access Management_

**Praised:**
- The SSO and MFA reliability are the most-cited strengths; reviewers consistently call out that Okta just works across a large application catalog, with near-zero downtime and straightforward end-user experience
- The application integration library (7,000+ pre-built connectors) is the deepest in the category, which makes onboarding new apps fast and reduces the custom SAML/SCIM work that plagues competing tools
- Admin visibility and policy controls are well-regarded; IT and security teams praise the granularity of conditional access policies, audit logs, and the ability to enforce MFA and device trust across different user populations

**Complaints:**
- Pricing is the dominant complaint, particularly for growing companies: per-user-per-month costs add up fast, and features like Identity Governance and Privileged Access are sold as separate add-ons that substantially raise the total bill
- Support quality varies; reviewers at the lower tiers report slow response times and heavy reliance on documentation, with priority support gated to higher-spend contracts
- The 2022 and 2023 security incidents damaged trust with some enterprise buyers, and while Okta has invested heavily in its Secure Identity Commitment program, the incidents come up repeatedly in evaluation discussions

## Compliance

- **SOC 2:** Yes (SOC 2 Type II)
- **GDPR:** Yes
- **HIPAA:** Yes (BAA available for eligible plans)
- **SSO:** Yes (core product is SSO)

## Integrations

- Microsoft 365
- Google Workspace
- Salesforce
- AWS IAM Identity Center
- Slack
- Zoom
- ServiceNow
- Workday
- GitHub
- Atlassian (Jira / Confluence)

## FAQs

### What is Okta used for?

Okta Workforce Identity is used by IT and security teams to manage employee access to applications and infrastructure. The core use cases are single sign-on (one login for all apps), multi-factor authentication (MFA), user lifecycle management (provisioning and deprovisioning when people join, move, or leave), and access governance. It also covers privileged access and device trust for organizations running zero-trust security architectures.

### How much does Okta cost?

Published pricing starts at $2/user/month for SSO and roughly $15/user/month for the Workforce Identity Cloud. Most enterprise deployments are custom-quoted and include add-ons for Identity Governance and Privileged Access. A 500-seat full deployment commonly runs $50,000–$100,000+ per year. Okta also offers the free developer edition for testing with up to 100 MAUs.

### Is Okta the same as Auth0?

No, they are separate products under the same parent company. Okta acquired Auth0 in May 2021 for $6.5 billion. Okta Workforce Identity is built for IT teams managing employee access (the buyer is typically an IT admin or CISO). Auth0 is a developer-first customer identity platform where the buyer is typically an engineering team building authentication into an application. Both share Okta's infrastructure and trust framework but have separate product surfaces and pricing.

### Was Okta hacked?

Okta experienced two widely publicized security incidents: a 2022 breach where the Lapsus$ group accessed a customer support system, and a 2023 incident where attackers accessed customer support cases and obtained session tokens for a small number of customers. Okta disclosed both, launched a Secure Identity Commitment program, and has made significant security investments since. The incidents are worth reading about before procurement, and Okta's updated security posture documentation should be reviewed for current controls.

### How does Okta compare to Microsoft Entra ID?

Okta and Microsoft Entra ID are the two dominant enterprise IAM platforms. Entra ID (formerly Azure AD) is often the default choice for organizations already deep in the Microsoft stack (Microsoft 365, Azure), where it is either free or low-cost. Okta is typically preferred for multi-cloud, heterogeneous environments where the application catalog spans both Microsoft and non-Microsoft apps and where a vendor-neutral identity layer is valued. Cost at scale is the other main variable: Entra ID P1 at $6/user/month is often cheaper than equivalent Okta tiers for Microsoft-heavy shops.


## Sources

- [G2: Okta Workforce Identity reviews](https://www.g2.com/products/okta-workforce-identity/reviews): rating 4.5/5, 1,000+ reviews
- [Capterra: Okta](https://www.capterra.com/p/132456/Okta/): rating 4.6/5, ~800 reviews, sub-scores
- [Gartner Peer Insights: Okta Access Management](https://www.gartner.com/reviews/market/access-management/vendor/okta): rating 4.4/5, ~400 reviews; Gartner Magic Quadrant Leader
- [TrustRadius: Okta](https://www.trustradius.com/products/okta/reviews): score 8.1/10, ~400 reviews
- [Wikipedia: Okta (company)](https://en.wikipedia.org/wiki/Okta_(company)): founding, founders, IPO, Auth0 acquisition, security incidents
- [Crunchbase: Okta](https://www.crunchbase.com/organization/okta): funding history, investors, IPO details
- [LinkedIn: Okta company page](https://www.linkedin.com/company/okta-inc-/): employee count, HQ, specialties
- [Okta: Workforce Identity Cloud pricing](https://www.okta.com/pricing/): published per-user pricing tiers and add-on modules