# Microsoft Teams

Microsoft Teams is an enterprise collaboration and communication platform rated 4.3/5 on G2 from 14,000+ reviews. Profile: pricing, Microsoft 365 integration, and how it compares to Slack.

**Category:** Enterprise team collaboration and communication platform  
**Vendor:** Microsoft Corporation  
**Founded:** 2017  
**HQ:** Redmond, Washington, US (Microsoft)  
**Website:** https://www.microsoft.com/en-us/microsoft-teams/group-chat-software  


## About

Microsoft Teams is an enterprise collaboration platform launched by Microsoft in 2017 as part of the Microsoft 365 suite. Teams combines persistent chat, video meetings, file collaboration (OneDrive/SharePoint), and app integrations in one platform. Teams was launched to compete with Slack and rapidly grew during COVID-19 to over 300 million monthly active users, making it the most widely used enterprise collaboration tool. Teams is included in most Microsoft 365 subscriptions, giving it a near-automatic adoption path for Microsoft shops. The platform has invested heavily in Copilot AI integration, bringing meeting transcription, intelligent recap, and chat summarization to enterprise users.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.3/5 | ~14,000 |
| Capterra | 4.5/5 | ~9,000 |

## Funding

Public company (Microsoft, $3T+ market cap)

## Viability

Extremely strong. Microsoft is one of the most financially stable technology companies. Teams is embedded in enterprise Microsoft 365 contracts globally. Zero viability risk.

## Pricing

Teams is included in Microsoft 365 Business Basic ($6/user/month), Business Standard ($12.50/user/month), and higher. Teams Essentials standalone is $4/user/month. Teams Premium (with Copilot features) is $10/user/month add-on. Most enterprise Teams users get it as part of their existing M365 subscription.

| Plan | Price | Best for |
|---|---|---|
| Teams Essentials | $4/user/mo | Standalone Teams without full M365 |
| Microsoft 365 Business Basic | $6/user/mo | Teams + web apps + email |
| Microsoft 365 Business Standard | $12.50/user/mo | Full Office apps + Teams |
| Teams Premium | $10/user/mo add-on | Copilot, advanced meetings, AI features |

## What reviewers say

_~23,000 G2 and Capterra reviews, 2025-2026_

**Praised:**
- Included in Microsoft 365 means zero additional cost for most enterprises
- SharePoint and OneDrive integration for file collaboration is unmatched
- Copilot meeting recap and action items genuinely save time in meeting-heavy organizations
- Azure AD SSO and compliance features are mature and well-integrated

**Complaints:**
- UI is more complex and less intuitive than Slack for messaging
- Performance can degrade with many channels and large file stores
- Notification management is poor; alert fatigue is common

## Compliance

- **SOC 2:** Yes (Type II)
- **GDPR:** Yes
- **HIPAA:** Yes (Microsoft BAA)
- **SSO:** Yes (Azure AD)

## Integrations

- Microsoft 365 (Word, Excel, PowerPoint, SharePoint, OneDrive)
- Azure DevOps
- Jira
- Salesforce
- ServiceNow
- GitHub
- Zoom (migration)
- 700+ apps via Teams App Store

## FAQs

### Is Microsoft Teams better than Slack?

For Microsoft 365 organizations, Teams wins on value because it's included in existing subscriptions. Slack has better UX, broader third-party integrations, and a stronger developer ecosystem. Teams wins for compliance-heavy organizations; Slack wins for product/engineering-led companies.

### Is Teams free?

Teams has a free tier with 60-minute meeting limits and 5GB storage. The full product is included in Microsoft 365 subscriptions starting at $6/user/month. Teams Essentials standalone is $4/user/month.


## Sources

- [Microsoft Teams website](https://www.microsoft.com/en-us/microsoft-teams/): Product and pricing
- [G2 Microsoft Teams reviews](https://www.g2.com/products/microsoft-teams/reviews): User reviews