# Lattice

Lattice is a people management platform rated 4.7/5 on G2 (3,900+ reviews). Profile: performance reviews, OKRs, engagement surveys, compensation, pricing, funding.

**Category:** People management platform / performance, engagement and compensation  
**Vendor:** Lattice, Inc.  
**Founded:** 2015  
**HQ:** San Francisco, California, US  
**Website:** https://www.lattice.com  


## About

Lattice is a people management platform that bundles performance management, employee engagement, OKRs and goals, compensation management, and people analytics into one connected system. Founded in 2015 by Jack Altman and Eric Koslow in San Francisco, Lattice started as a performance management tool and expanded outward, adding engagement surveys, goal-tracking, 1:1 templates, compensation bands, and a career development module over several years. The company raised $329 million in total funding, including a Series F in January 2022 that valued it at $3 billion. Lattice made headlines in 2023 when it announced and then quickly retracted a feature that would have allowed companies to create AI-powered 'employee' profiles in its HRIS, drawing significant public criticism. The episode illustrated the platform's ambition to serve the full HR stack, if not always the execution. Lattice serves more than 5,000 companies including Slack, Cruise, Gusto, and Robinhood.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.7/5 | 3,900+ |
| Capterra | 4.5/5 | 220+ |
| Gartner Peer Insights | 4.5/5 | 150+ |
| TrustRadius | 8.8/10 | 420+ |

## Funding

~$329M across 6 rounds (Seed through Series F)

| Round | Amount | Date | Lead |
|---|---|---|---|
| Seed | $1M | 2016 | Y Combinator (S16 batch) |
| Series A | $10M | 2017 | Khosla Ventures |
| Series B | $25M | 2018 | Khosla Ventures, Tiger Global |
| Series C | $45M | 2019 | Shasta Ventures, Tiger Global |
| Series D | $60M | 2020 | Tiger Global, Founders Fund |
| Series E | $60M | 2021 | Tiger Global, Founders Fund |
| Series F | $175M | Jan 2022 | Tiger Global (at $3B valuation) |

## Viability

Moderate risk. Lattice is one of the best-funded and most widely recognized names in people management software, with $329M raised and a $3B valuation in early 2022. The founders continue to lead the company, and the customer base of 5,000+ organizations provides meaningful revenue stability. The risk factors are the 2022 growth-stage private market valuation (which, like many companies valued in that window, now looks stretched relative to revenue multiples) and the reputational dent from the 2023 AI employee profile rollout-and-retraction, which raised questions about product judgment. The HRIS expansion into BambooHR and Rippling territory also carries execution risk. Recommended to sign annual rather than multi-year contracts until the HRIS module matures.

## Pricing

Lattice publishes its pricing on its website, which is genuinely useful in a category where most competitors make you sit through a demo to get a number. Performance Management plus OKRs is $11 per person per month, and that is a real, usable starting point. The full suite, adding Engagement surveys, Grow (career development), and Compensation, runs to approximately $25 per person per month at list price.
At 300 people, that is roughly $90,000 per year for the full platform. Volume discounts are available on multi-year contracts, and there is typically negotiating room of 10-20% on the annual list. The modular structure lets you buy only what you need, though HR admins who have tried to use a subset of modules report that the platform's value compounds when you use more of it; using only performance reviews without goals or engagement can feel like paying for a sports car to drive in a school zone.

| Plan | Price | Best for |
|---|---|---|
| Performance Management + OKRs | $11/person/mo | Performance reviews, 360 feedback, OKRs and goals, 1:1 meetings; the core starting point for most teams |
| Engagement | $4/person/mo (add-on) | Employee engagement surveys, pulse surveys, and benchmark comparisons; typically added to the Performance base |
| Grow | $4/person/mo (add-on) | Career development paths, skills tracking, and employee development conversations |
| Compensation | $6/person/mo (add-on) | Compensation bands, salary benchmarking, merit cycle management, and compensation review workflows |
| Full Suite | ~$25/person/mo (all modules) | Full people management platform; best for HR teams running performance, engagement, development, and compensation in one system |

## What reviewers say

_3,900+ G2 reviews at 4.7/5 and 220+ Capterra reviews at 4.5/5 (one of the highest volume and highest rated tools in the people management category)_

**Praised:**
- Performance review workflow is the most consistently praised feature: the review builder, rating calibration tools, and manager-facing review summary generation reduce the administrative burden on HR teams that previously spent weeks assembling review packets in Google Forms and spreadsheets
- The 1:1 meeting template library and structured check-in cadence tools get strong marks from managers who wanted a system to make regular conversations feel less ad hoc; Slack integration lets check-in prompts surface in the workflow managers already use
- OKR and goal module is described as genuinely usable for mid-market companies that want goal visibility without the overhead of a dedicated OKR tool like Gtmhub or Perdoo; the native connection between goals and performance reviews is consistently cited as a practical advantage

**Complaints:**
- The full-platform price point surprises buyers at smaller companies: the per-person-per-month pricing adds up fast, and teams at 200-person companies buying performance plus engagement plus compensation report annual bills north of $50,000, which is hard to justify without executive buy-in on people ops investment
- The engagement survey module gets more mixed reviews than the performance module; reviewers who have used Culture Amp describe Lattice's survey science and benchmark data as thinner, particularly for industry-specific benchmark comparisons
- Admin burden for managing review cycles is a recurring complaint at larger companies; setting up a 360 review cycle for a 500-person company with multiple departments, multiple review templates, and exception handling for new hires is described as a multi-day process

## Compliance

- **SOC 2:** Yes (SOC 2 Type II)
- **GDPR:** Yes
- **HIPAA:** No
- **SSO:** Yes (SAML SSO on all paid plans)

## Integrations

- Slack
- Microsoft Teams
- Google Workspace
- Workday
- BambooHR
- Rippling
- ADP Workforce Now
- Greenhouse
- Okta
- Zapier

## FAQs

### What happened with Lattice's AI employee feature?

In August 2023, Lattice announced it was adding AI-powered 'employee' profiles to its platform, designed to let companies treat AI agents as managed employees within the HR system (with onboarding, performance reviews, and goals like a human employee). The announcement drew immediate and significant backlash from the HR community and the broader technology press, with critics arguing it trivialized employment and set uncomfortable precedents. Lattice retracted the feature within days. The episode had no lasting technical impact on the existing platform, but it was a notable moment of reputational turbulence for the company.

### How does Lattice compare to Culture Amp?

Lattice and Culture Amp overlap significantly but come from different starting points. Lattice started in performance management and added engagement surveys; Culture Amp started in engagement surveys and added performance management. Lattice is generally seen as stronger on performance reviews, OKR management, and compensation; Culture Amp is generally seen as stronger on survey science, benchmark data depth, and the engagement analytics experience. Lattice is less expensive for the performance-only use case. For teams that want a strong engagement program as the primary purchase, Culture Amp is the more common recommendation.

### Does Lattice include an HRIS?

Yes. Lattice launched a native HRIS module in 2024, covering employee records, org charts, time-off tracking, and basic people data management. It positions Lattice to serve as the system of record for people data rather than only the system of action for reviews and goals. As of mid-2026 the HRIS module is generally available but is still maturing; most Lattice customers with existing BambooHR or Rippling deployments continue running those as the HRIS and syncing data into Lattice.

### Is Lattice SOC 2 certified?

Yes. Lattice maintains SOC 2 Type II certification and is GDPR-compliant, with data processing agreements available for EU customers. SAML-based SSO is included on all paid plans. Lattice does not hold HIPAA certification.

### Who is Lattice best for?

Lattice is the strongest fit for mid-market technology companies (roughly 100-1,000 employees) that want a modern, connected people management system and are willing to pay a premium for it. It works best when HR leadership has a mandate to run structured performance, goal, and engagement programs and has the internal bandwidth to configure and administer the platform. It is probably overkill for companies under 75 people, and its engagement survey module may not satisfy HR teams where a rigorous listening program is the primary use case.


## Sources

- [G2: Lattice reviews](https://www.g2.com/products/lattice/reviews): 4.7/5 across 3,900+ reviews, read live
- [Capterra: Lattice](https://www.capterra.com/p/168823/Lattice/): 4.5/5 across 220+ reviews, sub-scores and demographics
- [Gartner Peer Insights: Lattice](https://www.gartner.com/reviews/market/human-capital-management-suites/vendor/lattice): 4.5/5, 150+ reviews
- [TrustRadius: Lattice](https://www.trustradius.com/products/lattice/reviews): 8.8/10, 420+ reviews
- [Crunchbase: Lattice](https://www.crunchbase.com/organization/lattice-2): Funding rounds, investors, valuation, founding details
- [Wikipedia: Lattice (software)](https://en.wikipedia.org/wiki/Lattice_(software)): Company history, founders, funding, AI employee controversy
- [LinkedIn: Lattice company page](https://www.linkedin.com/company/lattice-hq/): Employee count, HQ, specialties, industry
- [Lattice: Pricing page](https://www.lattice.com/pricing): Performance Management $11/person/mo, full suite modular pricing