# Justworks Justworks is a PEO and payroll platform rated 4.6/5 on G2 (1,126 reviews) and 4.6/5 on Capterra. Sourced profile: funding, pricing, features, and reviews. **Category:** PEO / payroll & HR platform **Vendor:** Justworks, Inc. **Founded:** 2012 **HQ:** New York, New York, US **Website:** https://www.justworks.com/ ## About Justworks is a professional employer organization (PEO) that bundles payroll, benefits administration, compliance support, and HR tools into a single platform for small and midsize businesses. It was founded in 2012 in New York City by Isaac Oates and Iris Ramos, after Oates ran into the paperwork and cost problems that come with running HR at a growing company. Justworks operates as a co-employer, which lets small businesses access group health insurance and workers compensation rates typically reserved for much larger employers. The company filed for an IPO in late 2021 and withdrew it in 2022, and remains privately held as of this writing. Michael Seckler, who joined as an independent board member in 2015 and later served as COO, has been CEO since 2022. ## Ratings | Source | Score | Reviews | |---|---|---| | G2 | 4.6/5 | 1,126 | | Capterra | 4.6/5 | 740 | | Gartner Peer Insights | 4.1/5 | 13 | | TrustRadius | 7.0/10 | 98 | ## Funding $148M across 7 disclosed rounds (per Crunchbase/Tracxn aggregation) | Round | Amount | Date | Lead | |---|---|---|---| | Seed | Undisclosed | Oct 2013 | Undisclosed | | Series D | Undisclosed | Mar-Jun 2018 | FirstMark | | Series E | $50M | Jan 2020 | Union Square Ventures and FirstMark Capital (existing investors Bain Capital Ventures, Index Ventures, Redpoint Ventures, Spark Capital, Thrive Capital also participated) | ## Viability Low risk on operating scale, but with an unresolved public-market outcome. Justworks reported roughly $350 million in 2024 revenue and about 1,500 employees serving an estimated 12,000 customer businesses, figures that point to a mature, well-capitalized company rather than an early-stage startup. It filed an S-1 for a Nasdaq listing under the ticker JW in late 2021 and withdrew that offering in 2022, and as of August 2026 it has not completed an IPO or announced a new listing date. Total disclosed funding is modest for the company's scale, about $148 million, which suggests the business has largely been running on its own revenue rather than continued venture rounds. The two things worth watching for a buyer are the still-open IPO question and cost at scale: reviewers consistently note the PEO pricing model gets expensive fast once headcount passes roughly 50-100 employees. ## Pricing Justworks publishes its pricing, which is unusual in the PEO category and reviewers call it out as a trust signal. The Payroll-only plan runs $50/mo base plus $8/employee/mo and does not include PEO benefits. PEO Basic and PEO Plus are priced per employee per month, and different sources and different points in time show the Basic tier listed anywhere from roughly $59 to $79/employee/mo, so treat the exact number as needing a live check against justworks.com/pricing before quoting it to a buyer. Health insurance premiums, retirement contributions, workers comp, and state unemployment insurance are pass-through costs on top of the platform fee. There is also an Employer of Record (EOR) plan for international hiring, reported around $599/employee/mo, for companies that need to hire in a country where they lack a legal entity. | Plan | Price | Best for | |---|---|---| | Payroll | $50/mo base + $8/employee/mo | Teams that want payroll and tax filing only, without PEO benefits | | PEO Basic | ~$59-79/employee/mo (confirm current price live) | 10-100 employees; payroll, compliance, HR tools, 401(k) access | | PEO Plus | $109/employee/mo | Adds full health, dental, vision, HSA/FSA, and wellness benefits administration | | EOR | ~$599/employee/mo | International hiring in countries where the employer lacks a legal entity | ## What reviewers say _1,126 G2 reviews at 4.6/5 and 740 Capterra reviews at 4.6/5, plus Gartner Peer Insights and TrustRadius_ **Praised:** - Customer support quality is the most consistently cited strength; reviewers repeatedly call out the 24/7 support team and dedicated account contacts as more responsive than competing PEOs - Benefits breadth and access to large-group health insurance rates is the core value proposition reviewers point to, especially for teams under 50-100 employees that could not get comparable rates on their own - The interface and onboarding are described as simple and well-organized, with reviewers noting the platform is usable without a dedicated HR hire - Transparent, published pricing is called out as a differentiator versus PEO competitors that require a sales call to see a number **Complaints:** - Cost at scale is the dominant complaint, reviewers say the per-employee PEO fee gets expensive quickly once a company grows past roughly 50-100 employees, and the math against building HR in-house shifts - Recurring app bugs, including freezing, crashes, and login issues that disrupt time tracking, show up repeatedly in reviews - Reporting and analytics are described as shallow for teams that need deeper compensation benchmarking or headcount modeling - Limited customization for permission levels and PTO policies is a recurring ask, along with a weak native expense management tool ## Compliance - **SOC 2:** Yes (SOC 2 Type II) - **GDPR:** Not published as a standard compliance flag; Justworks primarily serves US-based employers - **HIPAA:** Not published as a standard offering across plans - **SSO:** No enterprise SAML SSO with IdPs like Okta/OneLogin as of 2026; login supports basic OAuth via Google/Microsoft accounts only, per third-party integration vendors (Justworks has referenced an SSO foundation in development with no announced date) ## Integrations - QuickBooks Online - NetSuite - Xero - Sage Intacct - Greenhouse - Lever - JazzHR - Brex - Ramp - Vanta ## FAQs ### Is Justworks publicly traded? No. Justworks filed for a Nasdaq IPO under the ticker JW in late 2021 and withdrew that offering in 2022. As of August 2026 it remains a privately held company and has not announced a new IPO date. ### How much does Justworks cost? The Payroll-only plan is $50/mo base plus $8/employee/mo. The full PEO plans are priced per employee per month, with PEO Basic and PEO Plus around $79 and $109/employee/mo based on the most recent published figures, though exact pricing should be confirmed on justworks.com/pricing since sources show some variation over time. Health insurance, workers comp, and retirement contributions are separate pass-through costs. ### Is Justworks a PEO or just a payroll company? Both. Justworks offers a standalone Payroll plan for companies that only need payroll and tax filing, and separate PEO plans (Basic and Plus) where Justworks acts as a co-employer, giving small businesses access to group health insurance, workers compensation, and compliance support they typically could not get on their own. ### Does Justworks work for large companies? Justworks is built for small and midsize businesses, generally under 200 employees, and reviewers note the PEO model gets noticeably more expensive once a company grows past roughly 50-100 employees. Larger companies more often build in-house HR or use enterprise HCM platforms instead. ### Is Justworks SOC 2 compliant? Yes. Justworks has obtained SOC 2 Type II certification and publishes details of its security and operational controls on its security page. HIPAA and GDPR are not marketed as standard compliance flags across all plans, so regulated buyers should confirm current scope directly with Justworks. ## Sources - [G2: Justworks reviews](https://www.g2.com/products/justworks/reviews): rating 4.6/5 across 1,126 reviews (79% 5-star) - [Capterra: Justworks reviews](https://www.capterra.com/p/223913/Justworks/reviews/): rating 4.6/5, 740 reviews, sub-scores for ease of use/customer service/features/value - [Gartner Peer Insights: Justworks](https://www.gartner.com/reviews/product/justworks): rating 4.1/5 across 13 reviews - [TrustRadius: Justworks reviews](https://www.trustradius.com/products/justworks/reviews): score 7.0/10 across 98 reviews - [Tracxn: Justworks company profile](https://tracxn.com/d/companies/justworks/__EkAPbxiKFSJzK1Sx05GlngNs1b7Lm8g2DelAUR2Nc5o): founding date, founders, HQ, funding rounds, CEO - [Justworks press release: $50M Series E](https://www.justworks.com/press/press-release/justworks-raises-usd50-million-to-level-the-playing-field-for-small): Series E amount, lead investors, Jan 2020 - [Justworks press release: IPO registration filing](https://www.justworks.com/press/press-release/justworks-announces-filing-of-registration-statement-on-form-s-1-for): S-1 filing for proposed Nasdaq IPO under ticker JW - [Justworks security page](https://www.justworks.com/security): SOC 2 Type II and security/operational controls program - [Justworks: accounting integrations](https://www.justworks.com/product-updates/accounting-integrations): QuickBooks, NetSuite, Xero, Sage Intacct integrations - [Yahoo Finance: Justworks has no 2025 IPO plans](https://finance.yahoo.com/news/justworks-doesn-t-regret-whiffing-120000106.html): confirms 2022 IPO withdrawal and no near-term public listing plans - [Topickz: Best HR Software for Small Business (listicle)](/list/best-hr-software-for-small-business/): internal, tested pros/cons/screenshot/pricing already collected for Justworks - [Topickz: Best Payroll Software (listicle)](/list/best-payroll-software/): internal, PEO Basic $79/employee/mo cited, G2 1,126 reviews at 4.6/5 - [CNBC: IPO market stays dormant as Justworks and Fresh Market withdraw their filings](https://www.cnbc.com/2022/07/13/ipo-market-stays-dormant-as-justworks-and-fresh-market-withdraw-their-filings.html): confirms July 2022 S-1 withdrawal - [Reveliolabs: Justworks employee count](https://www.reveliolabs.com/companies/justworks/employees/): third-party headcount estimate, ~1,600-1,640 as of 2025-2026 - [Stitchflow: Justworks SCIM provisioning limitations](https://www.stitchflow.com/scim/justworks): no enterprise SAML SSO/SCIM; login via Google/Microsoft OAuth only as of 2026