# JumpCloud

JumpCloud is an open directory platform for cloud-first IT management, rated 4.5/5 on G2 from 2,000+ reviews. Profile: pricing, features, and how it compares to Okta and Active Directory.

**Category:** Open directory platform for cloud-first IT management  
**Vendor:** JumpCloud Inc.  
**Founded:** 2012  
**HQ:** Louisville, Colorado, US  
**Website:** https://jumpcloud.com  


## About

JumpCloud is a Louisville, Colorado-based open directory platform founded in 2012 by Rajat Bhargava and Greg Keller. The platform provides a cloud-native alternative to Microsoft Active Directory and on-premises LDAP servers, managing user identities, devices (Mac, Windows, Linux), SSO, MFA, and network access from a single cloud console. JumpCloud is particularly popular with SMBs and mid-market companies that are primarily cloud-first and want to avoid the complexity of managing on-premises Active Directory infrastructure. The company raised $159M in Series F funding in 2021 at a $2.56B valuation and has over 180,000 organizations using the platform.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.5/5 | ~2,000 |
| Capterra | 4.6/5 | ~1,000 |

## Funding

$400M+

| Round | Amount | Date | Lead |
|---|---|---|---|
| Series C | $30M | 2018 | Foundry Group |
| Series D | $100M | 2019 | General Atlantic |
| Series E | $75M | 2020 | H.I.G. Growth |
| Series F | $159M | 2021 | General Atlantic |

## Viability

Very strong. $2.56B valuation, 180K+ organizations, and a clear product-market fit in cloud-first IT. Active Directory replacement is a massive market opportunity.

## Pricing

JumpCloud charges per user per month. Free: 10 users, 10 devices. Plus: $9/user/month (SSO, directory). Business: $19/user/month (all features). Enterprise: custom. A 50-person company on Business pays $950/month.

| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Up to 10 users and 10 devices |
| Plus | $9/user/mo | SSO, MFA, directory services |
| Business | $19/user/mo | Device management, full platform access |
| Enterprise | Custom | Large orgs, dedicated support, SLAs |

## What reviewers say

_~3,000 G2 and Capterra reviews, 2025-2026_

**Praised:**
- Best cloud-native Active Directory replacement for small IT teams
- Mac, Windows, and Linux device management in one platform (rare at this price)
- Free tier for 10 users is genuinely useful for very small companies
- LDAP, RADIUS, and SAML support covers almost every integration scenario

**Complaints:**
- Learning curve for advanced features like Conditional Access policies
- Reporting and compliance export features could be more robust
- Some users report agent reliability issues on Windows

## Compliance

- **SOC 2:** Yes (Type II)
- **GDPR:** Yes
- **HIPAA:** Yes (with BAA)
- **SSO:** Yes (SAML, OIDC, LDAP)

## Integrations

- Google Workspace
- Microsoft 365
- AWS
- Okta
- Slack
- Zoom
- GitHub
- Salesforce
- Workday
- BambooHR
- Rippling

## FAQs

### Is JumpCloud a replacement for Active Directory?

Yes, for cloud-first companies. JumpCloud provides the same user and device management functions as Active Directory but deployed in the cloud without on-premises servers. It's particularly well-suited for companies that are primarily using Macs and cloud apps.

### How does JumpCloud compare to Okta?

JumpCloud provides device management (MDM) in addition to identity, which Okta does not. Okta has a stronger enterprise SSO ecosystem. JumpCloud is better for SMBs managing endpoints; Okta is better for large enterprises focused on SSO and workforce identity.


## Sources

- [JumpCloud website](https://jumpcloud.com): Product and pricing
- [G2 JumpCloud reviews](https://www.g2.com/products/jumpcloud/reviews): User reviews