# Fireflies.ai

Fireflies.ai is an AI meeting recorder and transcription platform rated 4.8/5 on G2 from 500+ reviews. Profile: pricing, features, and how it compares to Otter.ai and Fathom.

**Category:** AI meeting recorder and conversation intelligence  
**Vendor:** Fireflies Inc.  
**Founded:** 2016  
**HQ:** San Francisco, California, US  
**Website:** https://fireflies.ai  


## About

Fireflies.ai is a San Francisco-based AI meeting intelligence platform founded in 2016 by Krish Ramineni and Sam Udotong. The platform automatically joins Zoom, Google Meet, and Teams meetings, records and transcribes conversations in real-time, generates AI summaries, extracts action items, and syncs notes to CRM tools like Salesforce and HubSpot. Fireflies is particularly popular with sales teams who need to log call notes to CRM automatically, and remote teams that want searchable meeting records. The platform serves over 300,000 companies and is one of the most widely used AI meeting tools globally.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.8/5 | ~500 |
| Capterra | 4.7/5 | ~600 |

## Funding

Bootstrapped + accelerator ($1.5M)

| Round | Amount | Date | Lead |
|---|---|---|---|
| Accelerator | $1.5M | 2019 | Accel Partners |

## Viability

Profitable and widely adopted with 300K+ companies. Low funding dependency is a positive signal. AI meeting intelligence is a crowded but growing category.

## Pricing

Fireflies charges per user per month. Free: 800 minutes/month, limited seats. Pro: $18/user/month (unlimited transcription, CRM sync). Business: $29/user/month (team analytics, smart search). Enterprise: custom.

| Plan | Price | Best for |
|---|---|---|
| Free | $0/mo | Light users, 800 minutes/month |
| Pro | $18/user/mo | Power users, unlimited transcription, CRM sync |
| Business | $29/user/mo | Teams, analytics, advanced search |
| Enterprise | Custom | Large teams, SSO, dedicated support |

## What reviewers say

_~1,100 G2 and Capterra reviews, 2025-2026_

**Praised:**
- Joins meetings automatically without user action; most seamless setup in the category
- Salesforce and HubSpot call logging is fully automatic, eliminating manual notes
- AskFred AI search across meeting history is genuinely useful for recall
- Best-value paid plan in the AI meeting recorder category

**Complaints:**
- Free tier 800-minute limit is hit quickly by heavy meeting users
- Transcription accuracy drops in noisy audio environments
- Some users have privacy concerns about AI bots joining all their calls

## Compliance

- **SOC 2:** Yes
- **GDPR:** Yes
- **HIPAA:** No
- **SSO:** Yes (Business)

## Integrations

- Zoom
- Google Meet
- Teams
- Salesforce
- HubSpot
- Pipedrive
- Close
- Slack
- Notion
- Zapier
- Asana
- Jira

## FAQs

### How does Fireflies.ai compare to Fathom?

Fathom has a more generous free tier (unlimited recordings) and better AI meeting summaries. Fireflies has more CRM integrations and team collaboration features. Both are top-tier meeting recorders; Fathom wins for individuals, Fireflies wins for sales teams with CRM sync needs.

### Can Fireflies join meetings without me being present?

Yes. The Fireflies bot joins as a meeting participant and records even if you're multitasking or join late. It identifies speakers and timestamps the transcript.


## Sources

- [Fireflies.ai website](https://fireflies.ai): Product and pricing
- [G2 Fireflies.ai reviews](https://www.g2.com/products/fireflies-ai/reviews): User reviews