# Fathom

Fathom (by Fathom Video, Inc.) is an AI meeting notetaker rated 5.0/5 on G2, Capterra and Trustpilot. Profile: funding, leadership, pricing, news.

**Category:** AI meeting notes / meeting assistant  
**Vendor:** Fathom Video, Inc.  
**Founded:** 2020  
**HQ:** San Francisco, California, US  
**Website:** https://www.fathom.ai/  


## About

Fathom records, transcribes, and summarizes video meetings on Zoom, Google Meet, and Microsoft Teams. Founded in 2020 by Richard White (who previously built UserVoice), it came out of Y Combinator's W21 batch, is one of roughly 50 Zoom App Launch Partners, and took direct investment from Zoom's Apps Fund. It has grown to 85+ employees and a reported $25M+ in annual revenue, and is the highest-rated meeting assistant on G2.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 5.0/5 | 6,602 |
| Capterra | 5.0/5 | 808 |
| Trustpilot | 5.0/5 | 244 |

## Funding

$21.8M across 3 rounds

| Round | Amount | Date | Lead |
|---|---|---|---|
| Seed | $4.7M | Jan 2022 | Maven Ventures, Character, Active Capital, Rackhouse (early Zoom investors) |
| Series A | $17M | Sep 2024 | Telescope Partners (incl. ~$2M from users via Wefunder) |

## Viability

Low risk for an early-stage tool, with one honest caveat. Fathom is independent and venture-backed, founded in 2020 by a repeat founder (Richard White, who previously built UserVoice), with $21.8M raised and a $17M Series A led by Telescope Partners as recently as September 2024. The company reports usage at 300,000+ companies and revenue up roughly 90x over the two prior years, and the generous free tier keeps adoption compounding. The caveat: it is still a Series A company competing with much larger incumbents (Zoom, Microsoft, Otter, Fireflies), so it remains a plausible acquisition target. If you are standardizing 500+ seats on it, price in that possibility.

## Pricing

Fathom's free tier is genuinely unlimited for recording and transcription, but advanced AI summaries are capped at 5 calls per month. That cap, not a storage or seat limit, is what pushes most active users to a paid plan. Premium moved up to about $19/mo (from $15) in early 2026, so re-check the live number before you budget.

| Plan | Price | Best for |
|---|---|---|
| Free | $0 | Individuals and small teams; up to 5 free premium-AI calls/mo |
| Premium | $20/mo ($16 annually) | Individuals needing unlimited AI summaries |
| Team | $19/seat/mo ($15 annually) | Teams needing a shared call library and coaching |
| Business | $34/seat/mo ($25 annually) | Revenue teams with CRM field sync and deal view |

## What reviewers say

_6,602 G2 reviews at a 5.0/5 average, the highest in the meeting-notes category we test_

**Praised:**
- Summaries land in roughly 30 seconds after the call, often before you've finished the follow-up message
- The free tier is unusually generous: unlimited recordings and transcripts with no meeting cap
- Near-zero setup, it joins and works across Zoom, Google Meet, and Teams without configuration

**Complaints:**
- The bot joins as a visible 'Fathom Notetaker' participant, the single most-cited complaint, awkward on first calls with external prospects
- Advanced AI summaries cap at 5 per month on the free tier, and heavier users hit that wall fast
- CRM field-level sync is gated to the $25/seat Business tier, not the cheaper plans

## Compliance

- **SOC 2:** Yes
- **GDPR:** Yes
- **HIPAA:** Yes
- **SSO:** Yes (SSO / SCIM)

## Integrations

- Zoom
- Google Meet
- Microsoft Teams
- Slack
- HubSpot
- Salesforce
- Asana
- Gmail
- Zapier

## FAQs

### Is Fathom really free?

Yes. The free tier includes unlimited recordings, transcriptions, and basic summaries with no meeting cap. Advanced AI summary features are capped at 5 calls per month; past that, Premium is $16/mo billed annually.

### Does a bot join the call?

Yes. Fathom joins as a visible participant to capture the call. The visible bot is the most-cited complaint in reviews, usually flagged on first calls with new prospects. If a bot-free option matters, Granola captures audio from your device instead.

### How much does Fathom cost for CRM sync?

CRM field-level sync sits on the Business tier at $25/seat/mo billed annually ($34 monthly). The cheaper tiers push notes but not structured deal fields.


## Sources

- [G2 - Fathom reviews](https://www.g2.com/products/fathom-video/reviews): rating + review count
- [Capterra - Fathom](https://www.capterra.com/p/276054/Fathom/): rating, sub-scores, deployment, support, demographics
- [Trustpilot - fathom.video](https://www.trustpilot.com/review/fathom.video): rating + review count
- [Crunchbase - Fathom](https://www.crunchbase.com/organization/fathom-video): founding, HQ, total funding
- [TechCrunch - Fathom raises $17M](https://techcrunch.com/2024/09/19/ai-notetaker-fathom-raises-17m/): Series A details
- [BusinessWire - Fathom Series A](https://www.businesswire.com/news/home/20240919574576/en/Fathom-Raises-$17-Million-Series-A-to-Continue-Transforming-Meetings-with-AI): Series A lead + investors
- [Y Combinator - Fathom](https://www.ycombinator.com/companies/fathom): YC W21 batch