# Betterworks

Betterworks is an OKR and performance management platform rated 4.4/5 on G2 (~350 reviews) and 4.3/5 on Capterra. Profile: funding, pricing, leadership, compliance.

**Category:** OKR software / continuous performance management  
**Vendor:** Betterworks Systems, Inc.  
**Founded:** 2013  
**HQ:** Redwood City, California, US  
**Website:** https://www.betterworks.com  


## About

Betterworks is a continuous performance management and OKR (Objectives and Key Results) platform designed for mid-market and enterprise companies. The platform connects goal-setting, 1:1 conversations, check-ins, performance reviews, and employee engagement surveys in one place, with the design philosophy that goals should be visible and connected across the organization rather than siloed in annual review documents. It was founded in 2013 in Redwood City, California by Kris Duggan and Doug Dennerline, who previously led Zynga and Salesforce respectively. Betterworks has raised approximately $51 million in venture funding and has positioned itself as an enterprise-grade alternative to standalone OKR tools, with deep integrations into HRIS and HCM platforms like Workday and SAP SuccessFactors.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.4/5 | 350 |
| Capterra | 4.3/5 | 70 |
| Gartner Peer Insights | 4.2/5 | 44 |
| TrustRadius | 8.2/10 | 58 |

## Funding

~$51M across Series A and Series B

| Round | Amount | Date | Lead |
|---|---|---|---|
| Series A | $9M | Feb 2014 | Kleiner Perkins |
| Series B | $17M | Oct 2014 | Emergence Capital |
| Series C | $25M | 2019 | Kleiner Perkins, Emergence Capital (extension round) |

## Viability

Moderate risk profile typical of a well-funded but non-unicorn B2B SaaS company. Betterworks has raised roughly $51 million and has been operating for over a decade, which suggests a sustainable revenue base, but the company has not publicly disclosed ARR or profitability. The OKR and performance management category is competitive, with Lattice, 15Five, Culture Amp, and Workday's native tools all pressing into the same buyer. Betterworks' enterprise positioning and deep HRIS integrations are defensible differentiators. The realistic concern is growth rate and funding runway rather than imminent closure; buyers should confirm active product development and customer references before a multi-year commitment.

## Pricing

Betterworks prices on a custom per-user-per-month basis and requires a sales conversation before quoting. Market estimates from reviewer disclosures put the base rate around $8 per user per month, but enterprise deployments with full professional services engagement run materially higher. Pricing is typically annual contract, and implementation fees are the norm rather than the exception for larger rollouts. Get competitive quotes from Lattice and 15Five before negotiating, as the category is price-competitive at the enterprise tier.

| Plan | Price | Best for |
|---|---|---|
| Performance (estimated) | ~$8/user/mo | OKRs, check-ins, 1:1s, performance reviews, and engagement surveys for mid-market teams |
| Enterprise | Custom | Advanced HRIS integrations, calibration, advanced analytics, dedicated CSM, and professional services |

## What reviewers say

_~350 G2 reviews at 4.4/5 and ~70 Capterra reviews at 4.3/5, plus Gartner Peer Insights and TrustRadius_

**Praised:**
- Goal visibility and cross-team alignment are the most-cited strengths; reviewers say being able to see how individual OKRs connect up to company-level goals changes the quality of 1:1 conversations
- Enterprise HRIS integrations, particularly the Workday connection, are praised for reducing the manual sync work that plagues lighter OKR tools where HR data lives separately
- The check-in cadence and continuous feedback loop get strong marks from HR teams that want to move away from annual reviews toward ongoing conversations

**Complaints:**
- The interface is functional but frequently described as dated compared to Lattice or 15Five; some reviewers say the UX shows its age and that employees resist using it without manager pressure
- Implementation complexity is a recurring theme in enterprise reviews; customizing review cycles and goal hierarchies to match a large org's structure takes meaningful professional services time
- Value for money scores lower than the other criteria; reviewers at smaller end of the target market sometimes question whether the depth justifies the cost against lighter alternatives

## Compliance

- **SOC 2:** Yes (SOC 2 Type II)
- **GDPR:** Yes
- **HIPAA:** No
- **SSO:** Yes (SAML 2.0 / SSO)

## Integrations

- Workday
- SAP SuccessFactors
- Slack
- Microsoft Teams
- Google Workspace
- Microsoft 365
- ADP
- Jira
- Salesforce
- BambooHR

## FAQs

### What does Betterworks do?

Betterworks is a continuous performance management platform. Its core features are OKR goal-setting and alignment, manager check-ins, 1:1 conversation tools, performance review cycles, and employee engagement surveys. The design intent is that goals are visible across the organization and connected from individual contributor to company level, replacing siloed annual review spreadsheets.

### Who is Betterworks best for?

Betterworks targets mid-market and enterprise companies, typically 500 to several thousand employees, that run structured OKR programs and want a purpose-built tool rather than OKR features bolted onto an HRIS. It fits best where HR already uses Workday or SAP SuccessFactors, as the integrations are deeper than most alternatives.

### How much does Betterworks cost?

Betterworks does not publish pricing. Market estimates from G2 and Capterra reviewer disclosures suggest a base rate around $8 per user per month, annual contract. Enterprise deployments with professional services cost more. Request a quote and compare with Lattice and 15Five before committing.

### Is Betterworks SOC 2 compliant?

Yes. Betterworks maintains SOC 2 Type II certification and supports GDPR. SSO via SAML 2.0 is available. HIPAA is not a stated compliance target. Verify the current scope of any compliance certificate directly with Betterworks before a regulated-industry deployment.

### What are Betterworks' main competitors?

Betterworks competes with Lattice, 15Five, Culture Amp, Workday's native performance module, and Leapsome. In the pure-OKR segment it overlaps with Mooncamp and Ally.io (now part of Microsoft Viva Goals). The main differentiator Betterworks claims is enterprise HRIS integration depth and the connection between goals and performance reviews in a single workflow.


## Sources

- [G2: Betterworks reviews](https://www.g2.com/products/betterworks/reviews): rating 4.4/5, ~350 reviews
- [Capterra: Betterworks](https://www.capterra.com/p/142717/BetterWorks/reviews/): rating 4.3/5, ~70 reviews, sub-scores
- [Gartner Peer Insights: Betterworks](https://www.gartner.com/reviews/market/employee-performance-management/vendor/betterworks): rating 4.2/5, ~44 reviews
- [TrustRadius: Betterworks](https://www.trustradius.com/products/betterworks/reviews): score 8.2/10, ~58 reviews
- [Crunchbase: Betterworks](https://www.crunchbase.com/organization/betterworks): funding rounds, investors, founding date, HQ
- [LinkedIn: Betterworks company page](https://www.linkedin.com/company/betterworks/about/): employee estimate, specialties, HQ, industry
- [Betterworks: official website](https://www.betterworks.com): product overview, integrations, compliance claims