# BambooHR

BambooHR is an HR platform for small and mid-sized businesses, rated 4.4/5 on G2 (5,641 reviews) and 4.6/5 on Capterra. Sourced profile: pricing and reviews.

**Category:** HR software / HRIS platform  
**Vendor:** BambooHR LLC  
**Founded:** 2008  
**HQ:** Draper, Utah, US  
**Website:** https://www.bamboohr.com/  


## About

BambooHR is a cloud-based human resources platform built for small and mid-sized businesses, covering employee records, hiring, onboarding, time off, performance management, and an optional payroll add-on for US companies. It was founded in 2008 in Utah by Ben Peterson and Ryan Sanders, who bootstrapped the company for several years before taking outside investment. BambooHR is headquartered in Draper, Utah, and says it serves more than 30,000 customers and over 3 million employee records across 190-plus countries as of 2026. Brad Rencher, a former Adobe marketing executive, became CEO in October 2019, while Peterson and Sanders remain involved as co-chairmen. The company has stayed privately held throughout its history and is known in the HR software category for an easy-to-deploy HRIS aimed at companies without a dedicated HR ops team.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.4/5 | 5,641 |
| Capterra | 4.6/5 | 3,108 |
| Gartner Peer Insights | 4.3/5 | 301 |
| TrustRadius | 8.4/10 | 596 |

## Funding

At least $12M disclosed (2012 round); later funding activity reported by secondary aggregators but not confirmed via an official press release

| Round | Amount | Date | Lead |
|---|---|---|---|
| Private equity / growth investment | $12M | 2012 | Sorenson Capital, with ICONIQ Capital |

## Viability

Low risk on continuity, moderate risk on pricing predictability. BambooHR has operated since 2008, stayed privately held, and reports more than 30,000 customers and over 3 million employee records across 190-plus countries as of 2026. Both co-founders remain involved as co-chairmen, and the company has shipped steady product updates, most recently an AI layer called Bamboo AI in mid-2026. The main open question for buyers is financial transparency: BambooHR does not publish audited revenue or an official headcount, and reviewers consistently flag double-digit percentage renewal price increases year over year, so the platform's low-risk profile as a going concern does not guarantee a flat multi-year bill.

## Pricing

BambooHR publishes three tiers, Core at $10/employee/mo, Pro at $17/employee/mo, and Elite at $25/employee/mo, each adding more compliance training content, performance tools, or analytics on top of the last. Companies with 25 or fewer employees are billed a flat $250/mo minimum instead of the per-employee rate, which pushes the effective cost per head well above $10 for very small teams. Payroll and benefits administration are separate US-only add-ons, with a 15% bundle discount if you take both together, and nonprofits get an additional 15% discount. Reviewers repeatedly flag double-digit renewal price increases, so lock in multi-year terms if pricing stability matters.

| Plan | Price | Best for |
|---|---|---|
| Core | $10/employee/mo | Employee records, custom reports, workflows, time off, candidate tracking, 1 compliance course |
| Pro | $17/employee/mo | Everything in Core plus performance reviews, employee community, recognition, 15 compliance courses |
| Elite | $25/employee/mo | Everything in Pro plus compensation management, custom dashboards, HR benchmarks, 300+ compliance courses |
| Payroll add-on | +$6-8/employee/mo (est., US only) | Companies already on BambooHR HRIS wanting native payroll |

## What reviewers say

_5,641 G2 reviews at 4.4/5, 3,108 Capterra reviews at 4.6/5, plus Gartner Peer Insights and TrustRadius_

**Praised:**
- Ease of use and interface design are the most consistently cited strength across G2, Capterra, and TrustRadius; reviewers describe onboarding as fast for non-technical HR staff
- Centralized employee records mean time off, onboarding, offboarding, and the employee directory live in one system instead of spreadsheets
- Customer support and implementation speed are called out positively relative to larger enterprise HRIS platforms, with roughly a two-month typical setup

**Complaints:**
- Limited customization and reporting depth is the most common complaint, cited by close to a quarter of TrustRadius reviewers, especially once a company outgrows basic HR recordkeeping
- Third-party integration options feel thinner than competitors for some workflows, despite the 150-plus listed marketplace apps
- Renewal pricing increases in the 15-30% range are frequently reported in 2025-2026 reviews, and the $250/mo floor for companies under 25 employees raises the effective per-employee cost for very small teams
- Payroll depth is lighter than dedicated payroll vendors; it is a US-only add-on rather than a core payroll engine

## Compliance

- **SOC 2:** Yes (SOC 2 Type II, annual third-party audit)
- **GDPR:** Yes
- **HIPAA:** Referenced by third-party compliance trackers; not explicitly confirmed on BambooHR's own security page
- **SSO:** Yes (SSO available, including Microsoft Entra ID)

## Integrations

- Slack
- Microsoft Outlook
- Google Workspace
- Gusto
- Greenhouse
- Indeed
- ZipRecruiter
- LinkedIn
- Checkr
- Cronofy

## FAQs

### How much does BambooHR cost?

BambooHR publishes three per-employee tiers: Core at $10/employee/mo, Pro at $17/employee/mo, and Elite at $25/employee/mo. Companies with 25 or fewer employees are charged a flat $250/mo minimum instead of the per-employee rate. Payroll and benefits administration are separate add-ons, mainly for US employees.

### Does BambooHR have a free trial?

BambooHR's own pricing page does not list a self-serve free trial; access is quote and demo based. Some third-party listings reference a limited trial period, so confirm current terms directly with BambooHR sales before assuming a free trial is available.

### Is BambooHR SOC 2 and GDPR compliant?

Yes. BambooHR states it undergoes annual third-party SOC 2 Type II audits and maintains GDPR-aligned data handling, including an Ireland-based data center for EU, EEA, Switzerland, and UK customers. Confirm current certification scope on BambooHR's trust center before a regulated deployment.

### Who is BambooHR best for?

BambooHR is built for small and mid-sized businesses that need a straightforward HRIS for employee records, onboarding, time off, and basic performance management without a dedicated HR ops team. Companies that need deep payroll functionality, heavy customization, or enterprise-scale HCM typically pair BambooHR with a specialist payroll vendor or move to a larger platform as they grow past a few hundred employees.

### Is BambooHR a public company?

No. BambooHR is privately held. It was founded in 2008 and bootstrapped for several years before taking a $12M investment from Sorenson Capital and ICONIQ Capital in 2012. It has not disclosed an IPO or subsequent funding rounds through an official press release.


## Sources

- [G2: BambooHR reviews](https://www.g2.com/products/bamboohr/reviews): rating 4.4/5, review count 5,641
- [Capterra: BambooHR reviews](https://www.capterra.com/p/110968/BambooHR/reviews/): rating 4.6/5, 3,108 reviews, sub-scores 4.6/4.5/4.4/4.5
- [Gartner Peer Insights: BambooHR](https://www.gartner.com/reviews/market/cloud-hcm-suites-for-1000-employees/vendor/bamboohr/product/bamboohr): rating 4.3/5 across 301 reviews
- [TrustRadius: BambooHR reviews](https://www.trustradius.com/products/bamboohr/reviews): score 8.4/10 across 596 reviews, Top Rated designation
- [Wikipedia: BambooHR](https://en.wikipedia.org/wiki/BambooHR): founding, founders, HQ history, CEO transition, culture policy
- [BambooHR: pricing page](https://www.bamboohr.com/pricing/): Core/Pro/Elite pricing, $250/mo minimum, bundle and nonprofit discounts
- [BambooHR: about page](https://www.bamboohr.com/about/): mission, leadership team names and titles
- [BambooHR: security page](https://www.bamboohr.com/legal/security): SOC 2 Type II annual audit, Ireland data center for EU/UK compliance
- [GlobeNewswire: BambooHR introduces Bamboo AI (July 2026)](https://www.globenewswire.com/news-release/2026/07/21/3330490/0/en/BambooHR-Introduces-Bamboo-AI-a-Connected-Intelligence-Platform-Built-to-Work-While-Leaders-Focus-on-Empowering-People.html): 30,000+ customers, 3M+ employee records, 190+ countries, Draper Utah HQ, CEO quote
- [Mergr: Sorenson Capital and ICONIQ Capital invest in BambooHR](https://mergr.com/transaction/sorenson-capital-invests-in-bamboohr): 2012 investment, $12M, Sorenson Capital lead with ICONIQ Capital
- [Tracxn: BambooHR funding and investors](https://tracxn.com/d/companies/bamboohr/__nBxbPkoo8whiAlIDHXUI5To-NMbJYvzXkjuPsUEsfw4/funding-and-investors): confirms 2012 PE round as the only disclosed round; later rounds unconfirmed
- [Getlatka: BambooHR revenue profile](https://getlatka.com/companies/bamboohr): third-party estimated revenue figures, used only for directional context, not cited as fact on page
- [PeopleManagingPeople: BambooHR integrations](https://peoplemanagingpeople.com/tools/bamboohr-integrations/): integration marketplace examples (Slack, Outlook, Google, Greenhouse, Indeed, ZipRecruiter, Checkr, Cronofy)
- [Topickz: Best HR Software for Small Business](https://www.topickz.com/list/best-hr-software-for-small-business/): internal listicle carrying BambooHR G2 rating 4.4/5 and pricing details