# 15Five

15Five is a performance management platform rated 4.6/5 on G2 (~1,900 reviews) and 4.7/5 on Capterra. Sourced profile: funding, pricing, features, and reviews.

**Category:** Performance management / employee engagement platform  
**Vendor:** 15Five, Inc.  
**Founded:** 2011  
**HQ:** San Francisco, California, US  
**Website:** https://www.15five.com/  


## About

15Five is a performance management platform built around a weekly check-in format, layered with employee engagement surveys, OKRs, 360-degree feedback, formal performance reviews, and manager coaching tools. It was founded in 2011 in San Francisco by David Hassell, Shane Metcalf, and Nazar Ivaniv, and the name refers to its original premise: a weekly report employees could write in 15 minutes and managers could read in 5. The company has raised $94.1 million in venture funding across 9 rounds per Crunchbase (Tracxn shows a higher $98.1M figure), most recently a $52 million Series C in 2022 led by Quad Partners. 15Five says it serves more than 3,500 companies and roughly 400,000 to 450,000 users, including customers such as Credit Karma, HubSpot, and Pendo. David Hassell returned to the CEO role in July 2025 after a period as executive chairman, following leadership transitions that had put Jim Morrisroe and later Dr. Jeff Smith in the CEO seat.

## Ratings

| Source | Score | Reviews |
|---|---|---|
| G2 | 4.6/5 | ~1,900 |
| Capterra | 4.7/5 | ~895 |
| Gartner Peer Insights | 4.4/5 | ~25 |
| TrustRadius | 7.9/10 | ~96 |

## Funding

$94.1M across 9 rounds per Crunchbase (the primary source); Tracxn shows a higher $98.1M figure from a different round count

| Round | Amount | Date | Lead |
|---|---|---|---|
| Series A | $8.2M | Sep 2018 | Origin Ventures |
| Series B | $30.7M | Aug 2019 | Next47 |
| Series C | $52M | Jul 2022 | Quad Partners |

## Viability

Low to moderate risk as a venture-backed private company rather than a public one. 15Five has raised roughly $94 million since 2011 per Crunchbase and reports more than 3,500 customers and several hundred thousand users, including named accounts like Credit Karma, HubSpot, and Pendo, which suggests durable revenue rather than a pre-product-market-fit startup. The main watch-item is leadership churn: the company cycled through three CEO changes between January 2024 and July 2025 before founder David Hassell returned to the role, which is unusual turnover for a company of this size and worth asking about directly in a sales process.

## Pricing

15Five publishes its pricing openly, which is unusual in this category. Engage-only surveys start at $4/user/mo, but most buyers land on the Perform tier at $11/user/mo because that is where OKRs, reviews, and 360 feedback actually live. The Total Platform tier at $16/user/mo adds manager training and an HR dashboard, and stacks with per-manager add-ons like Kona Coach ($19/manager/mo) and manager content ($49/manager/mo) that can add real cost for a manager-heavy org. There is no self-serve free trial; 15Five sells through a demo-first, sales-assisted process. Re-verify current pricing on 15Five's pricing page before budgeting, since add-on pricing changes more often than the core tiers.

| Plan | Price | Best for |
|---|---|---|
| Engage | $4/user/mo | Engagement surveys, eNPS, heat maps, action planning only |
| Perform | $11/user/mo | OKRs, 360 feedback, performance reviews, AI-assisted review drafting; most common entry point |
| Total Platform | $16/user/mo | Everything in Engage plus Perform, plus manager training microlearnings and HR dashboard |
| Kona Meeting Assistant add-on | $2/employee/mo | Real-time AI coaching prompts for managers during 1-on-1s |
| Compensation add-on | $9-11/user/mo | Compensation management layered on top of Perform or Total Platform |

## What reviewers say

_Roughly 1,900 G2 reviews at 4.6/5 and roughly 895 Capterra reviews at 4.7/5, cross-checked against Gartner Peer Insights and TrustRadius_

**Praised:**
- The weekly check-in format is the most-cited strength; reviewers say it turns performance conversations into a habit instead of a once-a-year fire drill, and managers can scan a whole team's updates in minutes
- The 1-on-1 meeting workflow gets specific praise for keeping managers accountable to regular check-ins with direct reports, with templates that reduce prep time
- Customer support is repeatedly called out as responsive and helpful, both in implementation and ongoing use
- The Manager Effectiveness Indicator and AI-assisted insights are described as genuinely useful for surfacing which managers or teams need attention before problems become visible in attrition data

**Complaints:**
- The weekly check-in question format can feel repetitive over time, and reviewers on Gartner Peer Insights specifically flag question fatigue as a downside of the cadence-driven model
- The product depends on a team already having, or being willing to build, a weekly rhythm; teams running only formal annual or biannual reviews get less value from the core workflow
- OKR cascade and cross-team dependency linking are seen as shallower than pure-play OKR tools once an org goes past roughly 5-6 levels of hierarchy
- Add-on pricing for Kona AI coaching and manager content packages is seen by some reviewers as nickel-and-diming on top of an already-priced Perform tier

## Compliance

- **SOC 2:** Yes (SOC 2)
- **GDPR:** Yes
- **HIPAA:** No dedicated HIPAA certification claimed; healthcare page cites SOC 2 and HITRUST instead
- **SSO:** Yes (SAML/OIDC SSO, available on Perform tier and above)

## Integrations

- Slack
- Microsoft Teams
- Jira
- Salesforce
- Workday
- BambooHR
- ADP
- Rippling

## FAQs

### Does 15Five have a free tier or free trial?

No. 15Five does not publish a free tier or a self-serve free trial. The pricing page directs prospects to book a demo, so evaluating the product means going through a sales conversation rather than signing up directly.

### How much does 15Five cost?

Published pricing starts at $4/user/mo for the Engage (surveys-only) tier, but most teams need the Perform tier at $11/user/mo for OKRs, reviews, and 360 feedback. The Total Platform tier is $16/user/mo, and add-ons like Kona AI coaching, manager content, and compensation management are priced separately on top.

### Who founded 15Five and who runs it now?

15Five was founded in 2011 by David Hassell, Shane Metcalf, and Nazar Ivaniv in San Francisco. David Hassell returned to the CEO role in July 2025 after previously stepping back to executive chairman; the company had cycled through other CEOs, including Jim Morrisroe and Dr. Jeff Smith, in the prior two years.

### Is 15Five SOC 2 and GDPR compliant?

Yes, 15Five states SOC 2 and GDPR compliance, and its healthcare-focused page cites SOC 2 and HITRUST certifications for that segment. 15Five does not make an explicit HIPAA-certified claim on its public pages, so healthcare buyers should confirm the current scope directly with 15Five before a regulated deployment.

### Who is 15Five best for?

15Five fits companies, typically in the 50-500 employee range, that already run or want to build a weekly check-in rhythm between managers and employees, and want performance reviews and OKRs to grow out of that ongoing record rather than starting cold each cycle. Companies running only formal annual reviews without a weekly cadence, or large enterprises needing deep OKR cascade and calibration tooling, are often better served elsewhere.


## Sources

- [G2: 15Five reviews](https://www.g2.com/products/15five/reviews): rating approximately 4.6/5, roughly 1,900 reviews, read via search snippet (G2 blocks direct fetch)
- [Capterra: 15Five reviews](https://www.capterra.com/p/140437/15Five/reviews/): rating 4.7/5, roughly 895 reviews, sub-scores and demographics via search snippet (Capterra blocks direct fetch)
- [Gartner Peer Insights: 15Five (OKR Software)](https://www.gartner.com/reviews/market/okr-software/vendor/fifteenfive/product/fifteenfive): rating approximately 4.4/5 across roughly 25 reviews
- [TrustRadius: 15Five reviews](https://www.trustradius.com/products/15five/reviews): score approximately 7.9/10 across roughly 96 reviews
- [Crunchbase: 15Five](https://www.crunchbase.com/organization/15five): 9 funding rounds totaling $94.1M (primary source; Tracxn cites a higher $98.1M figure)
- [15Five: Series C funding announcement](https://www.15five.com/blog/series-c-funding-empower-hr): $52M Series C, July 2022, led by Quad Partners
- [15Five: Series B funding announcement](https://www.15five.com/blog/series-b-employee-development): $30.7M Series B, Aug 2019, led by Next47, total capital $42.6M at the time
- [15Five: Series A funding announcement](https://www.15five.com/blog/funding-series-a/): $8.2M Series A, led by Origin Ventures
- [15Five: David Hassell returns as CEO](https://www.15five.com/blog/15five-welcomes-david-hassell-back-as-ceo): leadership transition, July 8 2025, Jim Morrisroe steps down
- [15Five: pricing page](https://www.15five.com/pricing/): current tier pricing and add-on pricing
- [15Five: healthcare/security page](https://go.15five.com/healthcare): SOC 2 and HITRUST certification claims, GDPR/PIPEDA reference, no explicit HIPAA claim
- [Topickz: best-performance-management listicle](/list/best-performance-management/): internal tested pros/cons/screenshot/pricing data for 15Five, captured May 2026
- [Topickz: best-okr-software listicle](/list/best-okr-software/): internal tested pros/cons/compliance/integration flags for 15Five
- [Topickz: best-employee-engagement-software listicle](/list/best-employee-engagement-software/): internal tested pricing tiers and integration data for 15Five